Flight Network Reviews 84

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were let down by their experience overall. Many people found the prices to be significantly higher than booking directly with airlines and expressed concerns about the website's presentation. Customers also reported significant issues with the booking process, including unexpected fees for changes and difficulties in receiving booking confirmations. Reviewers consistently struggled to contact the company, citing automatic hang-ups on phone support and unresponsive chat services. A major point of dissatisfaction was the refund process, with many experiencing long delays and difficulties in receiving full refunds.

What people talk about most

Refund

Clients share negative opinions on refund experiences. Many customers report significant delays, with some... See more

Booking process

Reviewers highlight negative aspects of the booking process. Many customers report stressful experiences,... See more

Customer communications

Users describe negative interactions with contact, citing extreme difficulty reaching the company. Many... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report that the website is... See more

Price

Consumers consistently express dissatisfaction with pricing, citing unexpected and high costs. Many report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Prices are way more expensive than booking direct with actual airline. How the get you to book is they pay to appear at the top of your search, often appearing above the actual airline you are lookin... See more

Rated 1 out of 5 stars

This is a scam. I bought a flexible ticket and when I tried changing the dates they hit me with a service fee. The customer service is a bona fide human answering machine and will not do anything. A r... See more

Rated 1 out of 5 stars

SCAM COMPANY Please read the reviews and never use this company. I booked a flight for 5 people with them and had to cancel but was informed that the airline informed them it’s not refundable which... See more

Rated 1 out of 5 stars

6 hours in chat today and agent disconnected me while waiting for a supervisor. Case: Involuntary schedule change (overnight stay added). I am rejecting the change within the 5-day window as per your... See more


1.2

Bad

TrustScore 1 out of 5

84 reviews

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Rated 1 out of 5 stars

Avoid

Avoid! This company (as per their official communications) operates Go To Gate which is also terribly slated.

Recap:
Dec 2021 -- booked my complex, complete itinerary cost approx £1.5k
May 2022 -- one of the 6 flights (3 each way) was cancelled
June 2022 -- successive contact form submissions yield no response until it does. Customer Services cancelled the entire itinerary, 3 weeks from departure, with ZERO authorisation to do this.
July 2022 -- itinerary is now £3.5k which I'm forced to book as the trip is to attend my sister's destination wedding.
Aug 2022 -- finally receive a part-refund after multiple chasing. Part-refund because these people still took their £30 cancellation fee!

June 27, 2022
Unprompted review
Rated 1 out of 5 stars

Awful experience with FlightNetwork

Awful experience with FlightNetwork. Don't fall into their trap. Emirates processed my refund and people in FlightNetwork are not processing it. They don't even respond to queries. Such an awful experience. Not trusting them again.

March 4, 2022
Unprompted review
Show reviews in all languages. (84 reviews)

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