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GetScanned Reviews 

329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast booking process and efficient scanning services that deliver results quickly and smoothly. People often praise the supportive staff and professional customer care throughout every stage of the medical procedure. Some reviewers were not happy with scheduling issues, noting that their selected scan dates or locations changed unexpectedly after the initial booking. A few individuals also mentioned experiencing difficulties when trying to communicate with support teams to resolve these frustrating appointment delays. Additionally, consumers occasionally reported that aftercare communication could be improved following the completion of their medical scans.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience from... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and polite support... See more

User experience

People report positive experiences with user experience, highlighting a professional and smooth process from... See more

Booking process

Customers had positive experiences with booking_process, frequently describing the system as quick, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly a... See more

Rated 5 out of 5 stars

Please don’t hesitate to use this company. Phenomenal customer service. I booked a scan for asap on a Wednesday, their GP phoned that afternoon and I was scanned on the Friday and report that Friday t... See more

Rated 5 out of 5 stars

Great customer service . Smooth and excellent service and guidance at all stages of setting up referral from doctor to scan themselves. Great value for money too. Kind and considerate staff. Speci... See more

Rated 5 out of 5 stars

Amazing service from start to finish. Customer care was excellent, and communication was spot on throughout. Booking was quick and easy, and I was able to get my MRI scan done very promptly. I even r... See more


Company details

  1. Medical Diagnostic Imaging Center
  2. MRI Center
  3. Online Marketplace

Written by the company

GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.

Price Match Guarantee

We won't be beaten on price

Found the same scan cheaper at the same clinic? Send us proof, and we'll match the lower price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(329)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish was a very good…

From start to finish was a very good experience. I booked and got my time slot a week later. communication was excellent both with the Vitalscan centre in Milton Keynes and Get scanned (Arjun). the follow up with the get scanned Dr was prompt and very helpful.
Would recommend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very easy to book. Great comunication from them. The whole process was so easy. Staff veey helpfull. Cost was the cheapest around. Will definalty be using agaim if i need mri scan again.

March 9, 2026
Unprompted review
Rated 4 out of 5 stars

End to process excellent/ be careful re the calendar

I thought the end to end process and quality of the experience was excellent.

The only reason I’m not giving 5 stars is because at the time I booked and paid I was able to pick a specific day for the scan. This ability to choose and book a scan in the near future was part of my decision to choose GetScanned. However only after the GP chat did I discover that my appointment was going to be quite significantly later. I suggest you remove the calendar option or make it clearer that the date you pick may not be possible. That aspect was very misleading. I can’t fault the quality of the scan but I think it’s important to mention the calendar aspect.

March 4, 2026
Unprompted review
Rated 3 out of 5 stars

I paid for a full body scan in the hope…

I paid for a full body scan in the hope as website suggests you can pick your best date. I picked 7th Feb but was allocated 23rd Feb. On 20th the appointment was cancelled by voicemail quoting scanner issues. I was offered another a month later but I’d lost faith in Get Scanned by then and asked for a refund which I have now received plus a sincere apology and the offer of a significant discount on any future scan.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

From the moment I booked my scan get…

From the moment I booked my scan get scanned were professional and prompt, they were there for me every step of the way to ensure a smooth process and to make sure I understood everything clearly and made sure my mind was at ease. The staff in the scanning unit were fantastic and very caring. Arjun who was my contact through was so helpful, professional and understanding. In whole this experience was fantastic and everyone went above and beyond to guide me through and have continued the care and professionalism after too. Would highly recommend.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to say how amazing this team…

I wanted to say how amazing this team is..
My son had a sports injury over a week ago and we went straight to A&E..
He was so upset, not really knowing what’s wrong with his knee that we decided to take him for a private mri to get more details as he plays a high level of basketball at 13 years of age.
Firstly I booked the wrong scan, they did there absolutely best to change it straight away with all the added advice I needed and fast track it as he’s only 13 and was so worried as he was attending the Aspire program for basketball England that week.
They chased everything for me, keeping me updated through the whole time and we successfully had his mri done within 4 days of booking and now waiting for results which will be by Monday.
They have been nothing but amazing and anytime I felt we needed or I was worried they used a WhatsApp app so it was so easy and then reply straight away and get whatever I needed.

Thank you so much for making this experience really easy for me as my child has been so upset over his knee.
Your team is amazing and if you ever find yourself in this situation, please use them.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Get Scanned - can't fault them

From the first call to Get Scanned the staff were really helpful navigating me through the process of booking a scan and sorting out the GP referral
Both admin and medical staff were excellent as was the scan centre
Prompt efficient and delivered a great service thankyou

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

I have had sciatica for 6 months and…

I have had sciatica for 6 months and was getting nowhere with the NHS so decided to go private. I booked a full body scan as my friend I played rugby with has just been diagnosed with pancreatic cancer so decided to go the whole Hogg. The experience was good and the one to one with the consultant was very in depth.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

I recently booked myself a full body…

I recently booked myself a full body MRI and from start to finish it was a pleasant experience. I booked and paid online and was then offered an appointment that suited me. I used the one in Manchester. The place itself was easy to find with plenty of parking. The scan itself didn't take long and when smoothly. Once my scan report has been sent over to the doctor to review I was given a option to book a time and date for my report with the doctor. I would happily use this service again.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with GetScanned after…

I was very happy with GetScanned after being refused by the NHS to have a scan for a prolaspsed disc. The team there were very friendly and communicative from booking and having the referral and for the scan itself. The MRI scan was quick and easy, the mobile unit was clean and the guys were professional. Cheers.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very helpful from start to finish. So glad i went with GetScanned. Will 100% use them again in the future.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I am really grateful with my experience

I am really grateful with my experience. The ultrasound scan was arranged very quickly, also kept me updated all the time. I arrived 4min late,I apologised, the assistant and doctor both were very polite and understanding. The Dr. was very professional. I received scan report on next day, even Dr. said it would take 5-6 days. I am grateful, thank you.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Was really easy to book my preferred site and had a consultation with a doctor before booking an appointment. I was seen quickly and the results arrived 2 days later. They are very good about answering any queries you may have. I would highly recommend.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service in organising a brain…

Excellent service in organising a brain MRI after a suspected seizure whilst out shopping. The service was stress free during a stressful time, and help ease the worry of the cause whilst waiting to be seen by a neurologist. I would definitely recommend.

February 5, 2026
Unprompted review

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