Beautiful clothes, good quality and packaging. However, received the wrong outfit once and when I emailed to inform, I was not sent an apology via email nor a small compensation but was given a refund... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used this perfume last 4 years I like this fragrance it’s fragrance is long lasting I. M very satisfied with your perfume I used Janan Gold as well but blue flavour is feels like Cool smell
Company replied
No delays, good quality, items received in good time, decent packaging but could be a bit better, no issues with products being in stock or not. Items had a 'nala' each which was really nice. I have s... See more
Company replied
Prompt delivery True to size Good quality fabric Vibrant colours just as seen on website Material is Linen but not for winter, it will suit more for autumn
Company replied
Company details
Written by the company
J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
Contact info
United Kingdom
- uk.junaidjamshed.com
4.0
Great
489 reviews
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This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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My experience was good and the perfume…
My experience was good and the perfume is very good,
July 26, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Picture and product didn't…
Picture and product didn't match.Product quality was so low.Retun was not free or didn't allow to return in the shop.So product quality needs to improve and return should be easy. If customer can return online product in the shop and any brunch would be great.
July 25, 2025
This very bad quality clothing i bought…
This very bad quality clothing i bought last year for eid it’s worse punjabi ever I had
I recommend don’t buy anything shops and shop services also very bad
July 22, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Shoe sizes are smaller than UK standard…
Shoe sizes are smaller than UK standard sizes, rubbish customer service.I faced huge difficulty to contact the customer service.Refunds and exchanges are approximately impossible
July 28, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
J.junaid jamshed
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
J.junaid jamshed
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Bought 5 items and they were excellent
Bought 5 items and they were excellent! Quality of material is amazing, fitting is perfect.
July 17, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Returns within 7 days of delivery
Really good service and hassle free return within 7 days of del
July 25, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
The clothing was perfect for my 6 month…
The clothing was perfect for my 6 month old baby.
Price was very good.
Delivery was spot on.
Definitely will be shopping from here again
July 24, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Really good customer service and very…
Really good customer service and very quick delivery.
July 24, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Love their dresses...
Always love to buy from J. however a bit expensive so am giving four stars.
July 23, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Love the quality of the clothes
Love the quality of the clothes. Stylish and comfortable
July 22, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Good designs and quality.
July 14, 2025
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
Reply from J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
J. Customer Service
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