Look Best Fare Reviews 132

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Absolute scammers. Wish I’d seen these reviews before I booked a flight to get to my sister in hospital in Hong Kong to then be told that I’d need pay double the price and won’t get confirmation of th... See more

Rated 5 out of 5 stars

Thank you Henry for all your help in getting best deal with all my requirements on Luggage and dates with very near by international travel date. You are so polite, professional and act prompt respond... See more

Rated 4 out of 5 stars

Though the ride wasn't plain sailing, what a star Jackson turned out to be. If ever anyone deserves a medal for finding the best fares, reassuring clients and going that extra mile, then Jackson wins... See more

Company replied

Rated 5 out of 5 stars

I could not have asked for better customer service!! Jackson was absolutely phenomenal he was super helpful, friendly, cheerful and nothing was too much trouble for him! He went above and beyond to so... See more

Company replied

Company details

  1. Travel Agency
  2. Tour Operator

Written by the company

We offer customers advice and support via our phone centre and easy-to-use flexible search online as an experienced and renowned travel company. Why make searching for vacation and travel choices difficult? Simply put, our ultimate goal is to offer you the best bargains while providing you with the finest customer service.


Contact info

3.3

Average

TrustScore 3.5 out of 5

132 reviews

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Rated 1 out of 5 stars

henry the worst fake name claiming to…

henry the worst fake name claiming to be henry foster using the uk accent trying his hard to tampered cutomer details and not explaining what actually is included in the websites its a fradulent websites doing business stating that after purchasing your tickets thier game plan starts stating that your luggage is not included, your seat is not included ,your meal is not included and for this you have to pay extra to them not even that they say you cant even check online luggage cost was around £1000 mr Henry foster the fake said ,

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Aaron and Oscar at UK.lookbestfare.com…

Aaron and Oscar at UK.lookbestfare.com got us an excellent deal so that we were able to mix premium economy and economy on a long haul flight to New Zealand. They spent time on giving us a tailor made solution at a good price which was not available on line. After we purchased the tickets Aaron was really helpful in getting the seats we required. I would highly recommend this company

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Not satisfaction service.

As a frequent traveler, I primarily purchase tickets online. However, I recently had an exceptionally negative experience. Although the individual I interacted with regarding my ticket was helpful, the company's policies for customer satisfaction are severely lacking.

March 3, 2024
Unprompted review
Rated 2 out of 5 stars

Be Careful!

Be careful!

I can’t use the word scammers but both Alex & Spencer were inconsistent with their advice. They send me an itinerary with Singapore Airlines Logo where Singapore Airlines even don’t fly!

When I asked for their ATOL and IOTA registration number, I was given numbers of a different company.

I have wasted my time but fortunately no money.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a ticket from…

I purchased a ticket from lookbestfare.com, I entered all my personal data including the credit card, I placed an order, but didn't receive the ticket, 4 days later I sent an e-mail asking what is going on with my purchase, but more than 3 weeks passed by, no respond from lookbestfare.com at all. I have been purchasing oversea tickets for very long time, never happened this situation to me before. Perhaps is a scam company trying to steal personal data of passengers, I don't know what to think?

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

BUNCH OF FAURD PEOPLE WORKING

BUNCH OF FAURD PEOPLE WORKING, NEVER EVER TRY THIS PLACE. Hope on line watch dog see these comments.
I was cheated badly in the name Aron, Stephen, Johny. All these guys are asians and use english names to speak. I have lost £550, and i am booking a new ticket to fly tomorrow morning

February 28, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Evelyn dealt with our booking. Did find an alternative flight with extras, really happy with the service.
All booked no issues, she was very helpful.

February 16, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM...BEWARE... SCAM

SCAM...BEWARE.
I HAVE BEEN LURED INTO BUYING INTERNATIONAL BREAK JOURNEY TICKETS AS THEY WERE CHEAPER THAN OTHER WEBSITES... IT WAS STILL BIG AMOUNT FOR ME OF APPROX £1500 FOR 3 TICKETS. AFTER TAKING PAYMENT INSTEAD OF SENDING ME E-TICKETS THE TRAVEL AGENT CALLED ME AND MENTIONED ADDITIONAL SCAREMONGERING CONDITIONS ALONG WITH THE ONE THAT BOTHERED ME MOST WHICH WAS NOT MENTIONED BEFORE TAKING PAYMENT. I WAS TOLD THAT THE TICKETS WILL BE GIVEN SEPARATE FOR EACH SEGMENT OF CONNECTING FLIGHTS WHICH DOESN'T GUARRRANTEE THAT I WILL BE ABLE TO TAKE CONNECTING FLIGHT IF 1ST FLIGHT GETS DELAYED FOR ANY REASON AND TO FIX THIS THE AGENT ASKED ME FOR MORE MONEY. I HAD PAID FOR SINGLE TICKET AS A SINGLE ORDER WITH SINGLE ITENARARY SHOWING CONNECTING FLIGHT WITHIN THE SAME ITINERARY THEN WHY WOULD I BE GIVEN SEPARATE TICKETS AND RISKING WITH THE CONNECTING FLIGHT? AND WHY THIS WAS NOT MENTIONED ON THEIR WEBSITE BEFORE TAKING PAYMENT? I HAVE TAKEN CONNECTING FLIGHTS BEFORE BUT NEVER HEARD OF SUCH CONDITION WHICH ALERTED ME THAT I GOT CAUGHT INTO SCAM.

SO BASICALLY IT SEEMS THIS AGENCY'S WORKING MODEL IS TO LURE IN CUSTOMERS BY ADVERTISING CHEAP TICKETS AND THEN ASKING FOR MORE MONEY TO UPGRADE THE TICKETS TO FIX BY SCARE MONGERING BY ADDING MORE CONDITIONS AND LIES DEPENDING ON CUSTOMERS SITUATION AFTER TAKING PAYMENT. I AM AMAZED TO SEE HOW THEY ARE ABLE TO DO BUSINESS WITH THIS MODEL.

THIS HAS NOT HAPPENED JUST TO ME... AS THERE ARE SIMILAR REVIEWS FOR THIS TRAVEL AGENCY IN PAST AS WELL. I SHOULD HAVE CHECKED THOSE REVIEWS BEFORE BUYING FROM HERE.
AGENT HAS NOT PROVIDED ANY E-TICKETS YET SO MY ONLY OPTION LEFT IS TO APPLY FOR CHARGEBACK FROM MY BANK. LESSON LEARNT THE HARDWAY.

I USUALLY DON'T POST REVIEWS BUT I HAD TO POST THIS TIME... HOPING THAT I WILL BE ABLE TO SAVE ATLEAST ONE MORE PERSON GETTING INTO THEIR TRAP.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

It was really a fantastic experience…

It was really a fantastic experience booking tickets with Look Best Fare,entirely wholesome experience, I booked the tickets and cancelled rebooked and cancelled again, the staff are really patient and deal calmly
Would not book with anyone else. Got the best agent for life ❤️❤️

Special thanks to Johnny for his kindest support and willingness to help in all possible ways.you are doing an amazing job. thanks very much again .God bless 😊

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Evelyn was truly helpful

Evelyn was truly helpful, I was thinking this is a type of scam as everything was dealing over phone.and booked ticket to Cochin from lhr via kuwait Airways .
Will definitely get back to them when needed.
Excellent

February 10, 2024
Unprompted review
Look Best Fare logo

Reply from Look Best Fare

Thank you very much for your feedback! We're delighted to hear that Evelyn provided you with excellent service and helped address any concerns you had about the booking process. We strive to ensure a seamless and trustworthy experience for all our customers, and we're glad we could exceed your expectations. Please don't hesitate to reach out to us whenever you need assistance in the future. We're here to help!

Best regards,
Team Look Best Fare

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