Ryobi Tools UK logo
Visit website

Ryobi Tools UK Reviews 73,480

•
TrustScore 4.5 out of 5

4.6

Tool Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 25,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality and performance of the products, finding them well-made and effective for various tasks. Many appreciate the convenience of the interchangeable battery system across different tools, which offers great flexibility. The ordering process is generally described as easy, and delivery services are frequently praised for their speed and efficiency. However, some people were dissatisfied with certain products, describing them as having poor quality or inadequate power for the intended use. There were also occasional issues with delivery, such as delays or problems with tracking. A few customers also mentioned concerns about battery compatibility for specific tools or the durability of certain accessories.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers are impressed with the quality and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the tools' performance,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease and simplicity of... See more

User experience

Consumers find user experience to be positive. Many reviewers praise the ease of use and operation of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Better to buy direct. Reasonable prices. Fast despatch and quick delivery. We have the small chain saw, hedge trimmer, strimmer and leaf blower all sharing the same batteries. Also have the mains shre... See more

Company replied

Rated 5 out of 5 stars

Deliver arrived on time, first impressions are very positive and hedge cutter worked very well and was easy to operate compared with my petrol one. The 5 ah battery lasted well and job was completed w... See more

Company replied

Rated 5 out of 5 stars

Ordered my Ryobi one battery lawnmower as seen on tv , paid extra for next day delivery, took 2days . Please with my purchase , could do with 2 batteries though, but it works well 👍

Company replied

Rated 5 out of 5 stars

I’ve built up a small Ryobi ONE+ setup over the last year and I’m genuinely impressed. I now have four battery tools, three ONE+ batteries, and the LINK storage system, and every item has been exc... See more

Company replied

Company details

  1. Tool Store
  2. Home Improvement Store
  3. Lawn Mower Store

About Ryobi Tools UK

Written by the company

About Ryobi

Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!

Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.

Our mission

Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant!

I purchased an item this was my second item from ryobi. Absolutely fantastic item, good communication. Unfortunately the item didn't turn up on time due to dpd lying about delivering the item when he hadn't even been on my road. Other than that great product!

May 2, 2026
Rated 5 out of 5 stars

Garden tool

I needed some thing to clean gaps between patio slabs had tried various things but needed a lot of effort the ryobi tool made short work of my large patio I was delighted so easy to use.

May 2, 2026
Rated 5 out of 5 stars

Compact 6 inch chain saw

Bought the compact 6 inch chain saw. I was a little sceptical about it being powerful enough BUT was I wrong. This tool is amazing. So lightweight but incredibly powerful. Whizzed through a whole overgrown hedge in minutes. A lot easier than my old petrol machine. It has changed my life!

April 30, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look