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Ryobi Tools UK Reviews 73,485

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TrustScore 4.5 out of 5

4.6

Tool Store
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Review summary

Created with AI, based on recent reviews

Considering 25,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality and performance of the products, finding them well-made and effective for various tasks. Many appreciate the convenience of the interchangeable battery system across different tools, which offers great flexibility. The ordering process is generally described as easy, and delivery services are frequently praised for their speed and efficiency. However, some people were dissatisfied with certain products, describing them as having poor quality or inadequate power for the intended use. There were also occasional issues with delivery, such as delays or problems with tracking. A few customers also mentioned concerns about battery compatibility for specific tools or the durability of certain accessories.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers are impressed with the quality and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the tools' performance,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease and simplicity of... See more

User experience

Consumers find user experience to be positive. Many reviewers praise the ease of use and operation of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Better to buy direct. Reasonable prices. Fast despatch and quick delivery. We have the small chain saw, hedge trimmer, strimmer and leaf blower all sharing the same batteries. Also have the mains shre... See more

Company replied

Rated 5 out of 5 stars

Deliver arrived on time, first impressions are very positive and hedge cutter worked very well and was easy to operate compared with my petrol one. The 5 ah battery lasted well and job was completed w... See more

Company replied

Rated 5 out of 5 stars

Ordered my Ryobi one battery lawnmower as seen on tv , paid extra for next day delivery, took 2days . Please with my purchase , could do with 2 batteries though, but it works well 👍

Company replied

Rated 5 out of 5 stars

I’ve built up a small Ryobi ONE+ setup over the last year and I’m genuinely impressed. I now have four battery tools, three ONE+ batteries, and the LINK storage system, and every item has been exc... See more

Company replied

Company details

  1. Tool Store
  2. Home Improvement Store
  3. Lawn Mower Store

About Ryobi Tools UK

Written by the company

About Ryobi

Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!

Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.

Our mission

Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73K reviews

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Rated 5 out of 5 stars

Compact 6 inch chain saw

Bought the compact 6 inch chain saw. I was a little sceptical about it being powerful enough BUT was I wrong. This tool is amazing. So lightweight but incredibly powerful. Whizzed through a whole overgrown hedge in minutes. A lot easier than my old petrol machine. It has changed my life!

April 30, 2026
Rated 1 out of 5 stars

Don't believe the hype

An expense mistake - bought into the hype and great reviews purchasing a new lawnmower to replace a 10 year old corded mower to cut our front and rear lawn - I'd describe it nearer to small than medium. £450 later, I have a very heavy mower, the battery manages front or rear lawn NOT both and the idea of spending more money to make it run longer and even heavier is a joke. The quality of cut was average at best - the old one is better despite the blade having 10 years of use. New Ryobi now in that corner of the garage we all have for rubbish. Just been and bought a new corded mower for less than a quarter of the cost - big mistake - lesson learned!

March 24, 2026
Rated 3 out of 5 stars

Lawn mower brushless

I bought a lawn mower which i returned as it was awful didnt pick anything up and wasnt any power to it, i got a full refund and then bought the brushless lawn mower and this was power and did the job it needed, but had a technical fault where on the lowest setting it would catch the wheel making it hard to cut as it would rub, i reported it and got it collected waiting on a replacement, but hopefully it will come within the next few days. I gave it a three star as the amount i paid and number off times i had to email to get it sorted. It shouldnt happen with the price u pay for ryobi. But so far the brushless lawn mower does the job, i do use a 12ah battery to get all the job done in a oner!

April 29, 2026
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