Ryobi Tools UK Reviews 73,495

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 25,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the quality and performance of the products, finding them well-made and effective for various tasks. Many appreciate the convenience of the interchangeable battery system across different tools, which offers great flexibility. The ordering process is generally described as easy, and delivery services are frequently praised for their speed and efficiency. However, some people were dissatisfied with certain products, describing them as having poor quality or inadequate power for the intended use. There were also occasional issues with delivery, such as delays or problems with tracking. A few customers also mentioned concerns about battery compatibility for specific tools or the durability of certain accessories.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers are impressed with the quality and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the tools' performance,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease and simplicity of... See more

User experience

Consumers find user experience to be positive. Many reviewers praise the ease of use and operation of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Better to buy direct. Reasonable prices. Fast despatch and quick delivery. We have the small chain saw, hedge trimmer, strimmer and leaf blower all sharing the same batteries. Also have the mains shre... See more

Company replied

Rated 5 out of 5 stars

Deliver arrived on time, first impressions are very positive and hedge cutter worked very well and was easy to operate compared with my petrol one. The 5 ah battery lasted well and job was completed w... See more

Company replied

Rated 5 out of 5 stars

Ordered my Ryobi one battery lawnmower as seen on tv , paid extra for next day delivery, took 2days . Please with my purchase , could do with 2 batteries though, but it works well 👍

Company replied

Rated 5 out of 5 stars

I’ve built up a small Ryobi ONE+ setup over the last year and I’m genuinely impressed. I now have four battery tools, three ONE+ batteries, and the LINK storage system, and every item has been exc... See more

Company replied


Company details

  1. Tool Store
  2. Home Improvement Store
  3. Lawn Mower Store

About Ryobi Tools UK

Written by the company

About Ryobi

Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!

Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.

Our mission

Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73K reviews

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Rated 5 out of 5 stars

Growing collection

I recently added a reciprocating saw to my growing collection of tools. As usual it works well but I added a set of blades as in comes with only one. The tools I have so far are great for my amateur abilities and are generally easy to use, with the only slight exception being the tall hedge trimmer. It works really well but can feel a bit heavy and unwieldy with the extension fitted. The star of the collection has been the 30cm hand held chain saw which is transforming hedges and wilder parts of the garden. The reviews and videos are always a great help in the decision making process making purchases less of a guessing game.

May 1, 2026
Rated 1 out of 5 stars

The cordless brushless trim router.

The cordless brushless trim router that was sent to me was faulty. The collets that were in the box were supposed to be used with 1/4 inch router bit's the collets would not fit onto the shafts of the bit's including the bit that was in the box.
I am awaiting a replacement hopefully this one will be okay. I must say this unusual for ryobi.

May 2, 2026
Rated 5 out of 5 stars

Ryobi mower.

Purchased Ryobi mower with the added bonus of a free strimmer. They were delivered quickly and performed perfectly. The 2 products were easy to setup and are lightweight, so great for someone with arthritis. Fantastic products. A++

May 2, 2026
Rated 5 out of 5 stars

Worth it

Arrived promptly. Works like it should. Battery holds enough charge to mow 2 x 4² gardens with a strimmer touch up.
I am happy with my purchase.

March 30, 2026
Rated 3 out of 5 stars

I had no problem with the order or…

I had no problem with the order or delivery of this product via Amazon. I bought the charger and battery as a package from
Another seller on Amazon. Total cost £140. haven’t used the product as I chose to return it after finding the same three items could be bought for £99 direct from Ryobi. I arranged via Amazon to return this bare tool and the charger pack to the two different sellers. No problem with the battery pack. That has been returned. But I am having trouble returning this tool. I am
elderly with a disabled husband and it is difficult to get out to return this. I carried it with difficulty to the Evri drop off as instructed. It was refused as Evri drop offs only take items up to one metre long. I contacted the company who replied very quickly advising me to search for a post office which also took Evri parcels. Again. Long walk with long box only to be told they couldn’t take it either and could only take it if it had a Royal Mail label on it. Again I contacted the company explaining my problem with Evri/post office and asked for a Royal Mail label or if Evri could collect it which they regularly do for Amazon returns. Again they replied very quickly but only to
tell me to find another post office that would take it. I know have the problem
Of finding a post office that will take it which isn’t easy for me. I buy almost everything from
Amazon because of the easy return policy and also because the item prices are almost always very competitive. Which has not been the case this time. I do realise that it was my
Choice to buy this but the Ryobi offer wasn’t available when I ordered this. I need to save money where I can so decided to return these items and buy from Ryobi with a saving of £40 thinking there would be no problem with returns. This company was very efficient in sending this item and in answering my queries but have actually been no help in solving my problem

May 1, 2026
Rated 5 out of 5 stars

Good service

Good service, goods arrived on time. I've unpacked them and all perfect. Now I've tried the mower and strimmer, they do what they say. Excellent.

May 2, 2026
Rated 5 out of 5 stars

Efficiency

All tools are to a very high standard. The simplicity of not having mains leads to cope with saves time. 'One battery fits all' completes the efficiency.

May 1, 2026
Rated 1 out of 5 stars

BOUGHT THE '18V ONE+™ Cordless 33cm…

BOUGHT THE '18V ONE+™ Cordless 33cm Lawn Mower & 23cm Grass Trimmer (1 x 5.0Ah)' AS SEEN ON TV (£200). WHAT A PILE OF CHEAP CHINESE TAT. IF THE LAWN MOWER ENCOUNTERS A TUFT OF GRASS, IT DRASTICALLY DRAINS THE BATTERY (WHICH DOESN'T LAST LONG). THE ONLY WAY THIS WORKS WELL IS IF YOU USE A DECENT LAWN MOWER TO CUT THE GRASS FIRST, THEN USE THIS...BUT WHY WOULD YOU? IT FEELS MORE LIKE A KIDS TOY, FLIMSY, PLASTIC AND READY TO BREAK AT ANY MOMENT. SERIOUSLY REGRET THIS PURCHASE. I WAS DUPED BY THE ADVERT AND THE PAID PROMOTERS ON THEIR VIDEO REVIEWS. ALL I WANTED IS WHAT WAS BEING SOLD ON THE TV, YOU WON'T GET THAT. THE REALITY IS A CHEAP, TACKY PIECE OF TRASH. CAN'T EVEN GIVE IT AWAY, SO PUT IN THE BIN AND BOUGHT A PROPPER PIECE OF KIT. DON'T BE DUPED LIKE ME, STAY AWAY!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

From first contact to Ryobi I found…

From first contact to Ryobi I found them polite,,knowledgeable and a credit to their company
A rear thing in today’s marketplace I was very impressed a slight delay in delivery but it was not enough for a complaint
keep it up Ryobi you could be on a winner

May 1, 2026

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