Servicestart UK Reviews 195

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

From the very start of the process Mark Pearson of Lambert Chapman has been very helpful. From my first conversation with him when I tried to describe the sort of business we are and the size of the b... See more

Rated 5 out of 5 stars

I used SeviceStart to find me a decent contractor, as though an architect, I’m no longer in the UK but in Lebanon 🇱🇧 under Israeli drones and Hezbollah’s rockets 🚀… Read about it all and much more... See more

Company replied

Rated 5 out of 5 stars

Simply Unique Bathrooms have done an absolutely beautiful job for us and we are thrilled. They removed a dingy old bathroom and have replaced it with a beautifully designed sleek modern one. The atten... See more

Rated 1 out of 5 stars

Posted my job details. Needed an architect, posted full details then waited. And waited after two weeks with no response, no enquiries no anything gave the job to a local architect, in my opinion wors... See more

Company replied

Company details

  1. Online Marketplace

About Servicestart UK

Written by the company

Servicestart is a leading intermediary for services. Since we launched in 2006 we have continuously added more features and tools to our system to the benefit of our ever expanding pool of users, now exceeding 750 000. Our ambition stays the same: To be your best starting point whenever you are looking to purchase or provide a service.

What guides us
Simplicity & Quality - Finding good help should be simple. We develop cutting edge solutions to bring transparency on supply, price and quality to allow our users succeed and do better business. As a user of our site we aim to harness you with all the power available through the internet.

Free - There is never any cost to find help and get offers from providers through our site. If you are a service provider looking to use our site to get more clients we will never force you to pay any annual subscriptions or start fees. We finance our development only when we deliver the customer requests you have ordered. Finding new clients should be just as simple as finding help.

Good luck with your project!

WELCOME

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

195 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic service - found more than I was looking for!

This service was a huge surprise compared to any other websites that promise to get you quotes. I am redesigning my old cottage into a larger modern home & was looking for an Architect. I filled the form out on Servicestart.co.uk and just within a couple of minutes received a call from their customer support who asked me for some more relevant information and that same day 3 Architects contacted me. All 3 seemed very professional and I am actually using one of them who gave me an extremely competitive quote. But what makes Servicestart a winner is that not only did they introduce me to Architects, they also went one step further and helped me find a Mortgage adviser who is helping me re-mortgage my property & I can actually finance my home-redesigning project through that. I would recommend this service to all. And it will be my 'go to website' whenever I require any services at all in the future.

April 24, 2017
Unprompted review
Rated 1 out of 5 stars

No transparency. Waste of money and time.

I have used Servicestart for a year and after paying hundreds of pound and not a single new client I decided to leave the platform. Most of the people don't answer the phone or reply to emails. Servicestart does not tell them that the providers of the services are paying money only for seeing their contact details.
This is unfair and not a transparent process.
The refund process doesn't work as after a few refund they stop refunding your account as they want you to start paying again.

April 18, 2017
Unprompted review
Rated 5 out of 5 stars

A great service

A great service!
I asked to be put in touch with some accountants to do our company returns.
They called and discussed my needs then got 5 top traders to call me and offer their services.
We have chosen one now and he has been excellent already.
Thank you for taking the hassle out of this task for me.

April 12, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent & Speedy Service

I applied to find an accountant with Service Start UK and within the day i had several calls and emails from accountants looking to fill the post. In fact they were of such good calibre that it was hard to choose.

Within a 48 hour period we had been able to choose our candidate from several options and we were very satisfied with the quality, speed and efficiency of their service.

March 15, 2017
Unprompted review
Rated 5 out of 5 stars

Good

I used this just as an enquiry initially but had several good responses which led to me choosing one of them.

March 10, 2017
Unprompted review
Rated 4 out of 5 stars

Can lead to new jobs

I've gained work through using this site as an Architect. Initially I found that I was only successful in getting an invite by the customer who's details I bought about 1 in 5 then about 1 in 3 in landing the job. I found that you only want to apply to posts where you think they are more than advise seekers, they we definitely interested in hiring someone........it took time to feel that I was becoming more efficient with my purchase of leads. It is annoying when customers do not respond to your enquiry when you have paid for it, but at the end of the day they have not parted with any money so they will tend not to be too bothered.......need to have the right expectations of the site!

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

The Service Start team were helpful from my initial interest and has continued to support me throughout my time with Service Start.
I have contacted 4 leads and have secured 3 of them as monthly contracts. 1 had already completed the job but failed to update the system and notify SS of this, I was refunded this money for this lead quickly after using their reporting feature.
A must have marketing tool!

February 2, 2017
Unprompted review
Rated 1 out of 5 stars

Not worth paying for they leads, they did not lead to anything

This is the third time I submit this review and I hope this time Servicestart does not make Trustpilot delete it.
We are architects and paid for various leads in Servicestart UK. None of them lead us to any new client, we always got contact details that either did not work or where a random person would make excuses to not speak to us right away, never contacting us again. This has not happened with any of the other lead websites we work with and it is extremely disappointing because Servicestart leads are way more expensive. We spent a lot of money for nothing and believe they are money grabbers.
As Servicestart will say I have repeatedly posted fake reviews I already say that Trustpilot has the paperwork that proofs I have been a Servicestart customer. The only reason why I am posting several times is because Servicestart pushes Trustpilot to delete this review.

January 16, 2017
Servicestart UK logo

Reply from Servicestart UK

"Anna" ,

We believe in transparancy and clear communication. It is hard to help you when you are anonymous and we cannot find you in our system.

We telephone verify our leads the minute before they are published, this is one way we try to ensure quality of the leads. In addition, you are offered a free built-in insurance to report any leads which you believe were faulty. In case you missed this please be informed that there is a link to use below each accepted lead.

Again, we would like to help out more but it is hard when you communicate anonymously. You should contact our support directly to let us together look at details of each lead you wer enot happy with.

Rated 5 out of 5 stars

Efficient Service, Expedient Response

I needed an accountant as a matter of urgency to deal with my company accounts. I found Servicestart online and registered with them. The response was almost immediate, and I was able through their service to engage an accountant within days.

I have to be honest and say that I really did not expect my query to be dealt with so quickly. I am quite busy most of the time so this kind of service to me is priceless, and I am extremely pleased. I have no problem recommending Servicestart to my business associates in the future, and will do so. Many thanks for your help

January 7, 2017
Unprompted review
Servicestart UK logo

Reply from Servicestart UK

Michael, we are glad we could help! Thanks for recommending us to friends and business associates.

Rated 5 out of 5 stars

Good first experience

We have never tried this before, but needed to replace our existing accountant in a hurry. Ringing around got me the 'we can do an appointment next week' type of response. Via Servicestart we had appointment somebody the same day who seems competent and professional so far (and better value).

November 7, 2016
Unprompted review
Servicestart UK logo

Reply from Servicestart UK

Tim, the internet can be quite powerful when you use the right tools :-). Thanks for your positive comments!

Rated 5 out of 5 stars

Accountant

Would recommend using their service to anyone searching for an accountant. I was inundated with requests which was all down to Servicestart.

October 8, 2016
Unprompted review
Servicestart UK logo

Reply from Servicestart UK

We are glad our service worked so well for you. Good luck with your business Johnny!

Rated 5 out of 5 stars

Architect - Rrenovation, extension & loft conversion

Put a request on their website to find architects and i was very quick to get respond , got 2 architects called me straight ways to discuss the project details and it was fast Thank you. Graham

September 19, 2016
Unprompted review
Servicestart UK logo

Reply from Servicestart UK

Graham, thanks for using Servicestart to source interested and rated architects for your projects. Good luck with all the home improvements your are planning.

Rated 1 out of 5 stars

Disappointing and money grabbers

When pointed out that the numbers which they give you to contact the clients after you pay a fee are often unobtainable. When this was brought to their attention they were not prepared to accept any responsibility. So they take your money and can give you any number and take no responsibility that the lead they are putting in front of you works or not. They are only interested in their money and thats all. When I pointed this to them they disabled my account. Talk about being vindictive. tested them by registering again and as I expected within minutes my acccount was disabled

Total waste of time. Try other sites

What a pack of lies in your reply. If you want I can paste your email here which you sent to me giving reasons for terminating my account because I called you scammers the rest of your reply is just lies, but than that is expected of an unprofessional organisation like yours.

June 10, 2016
Unprompted review
Servicestart UK logo

Reply from Servicestart UK

Eshan Maher,

We are sorry to see your comments. You were using our service during 4 years and even after we terminated it you tried to sign up again. Unlike most other service providers you failed to get a single favourable review from other users during this time. Instead, following several negative comments about your behaviour we terminanted your account. You then posted the comment here. If we would have only cared about getting your money why would we have stopped you from using our service twice?

Please let us explain the real reason why you were not allowed access again.

Our network has recently grown to +12 000 small businesses and +300 000 service buyers in the UK. People use our network because they seek good quality companies and clear communication between buyers and sellers of services. Acknowledging this we must ensure the network operates as effectively as possible for the benefit of both buyers and providers of services it sometimes requires us to actively end individual accounts in order to uphold quality criteria such as quality of work, effectiveness at communicating and courteousness. Your company, Ehsan Maher was subject to a measure of this kind.

We wish you good luck with other new business we are sure you will find.

Rated 5 out of 5 stars

architect

had a quick response and its easy to use

April 22, 2016
Unprompted review
Servicestart UK logo

Reply from Servicestart UK

Happy to hear Servicestart could help you Ian!

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