Sold by Spotlight Oral Care UK
The information on this page is based solely on product reviews written by customers of Spotlight Oral Care UK via Trustpilot.
Brand: Spotlight Oral Care UK
GTIN: SONICHEAD
Quality seems to be very good - as I would hope and expect. They do seem to be on the expensive side for three toothbrush replacement heads.
Reply from Spotlight Oral Care UK
Thank you so much for your 5-star review! 😊 We’re delighted to hear that you’re happy with the quality of our replacement heads. We really appreciate your feedback on the pricing and will be sure to pass this on to our team. 💙
I am very happy with my purchase
Reply from Spotlight Oral Care UK
Thank you for your lovely review Danny!
Excellent toothbrush
Reply from Spotlight Oral Care UK
We really appreciate your kind feedback Anne and we are happy to hear the sonic toothbrush has met your expectations!
The product is effective, hard wearing and sensibly priced.
Reply from Spotlight Oral Care UK
We really appreciate your kind words Mr Brian. It is great to hear the products have met your esxpectations.
I have been using these heads for a while now, and they are excellent, but the price has gone up quite a bit.
Reply from Spotlight Oral Care UK
Thank you so much for your continued support and for taking the time to share your feedback Alistair. We’re really pleased to hear that you’ve been enjoying the replacement heads and that they’ve been working so well for you. We completely understand your comments regarding pricing, and we really appreciate you sharing this with us, feedback like yours is very valuable and will be passed on to the relevant team.
didn't fit spotlight toothbrush, rubbish
Reply from Spotlight Oral Care UK
Thank you for sharing your feedback Justin. We are sorry to hear the items did not fit your toothbrush. It appears you have purchased the incorrect replacement heads for your sonic pro. A member from our team has reached out with additional details to get this sorted for you.
I love this toothbrush. It does the job well
Reply from Spotlight Oral Care UK
Thank you for your review Karin! We're delighted to hear that you love your toothbrush and that it's doing the job well. We really appreciate your support and hope you continue to enjoy using it.
It is a good product but I think the quality has declined recently as the brushes do not seem to last as long as when I first bought them about 3 years ago. I wonder if the manufacturer’s specification has changed.
Reply from Spotlight Oral Care UK
Thank you for taking the time to leave your review and for your continued support over the past few years — we really appreciate it.
I’m sorry to hear your recent replacement heads haven’t felt quite the same in terms of longevity. I can assure you that there hasn’t been a change to the manufacturer specification, but we completely understand your concern and feedback like this is very important to us. We’ll certainly pass your comments on to our product team to review further.
If there’s anything specific you’d like us to look into, please don’t hesitate to reach out — we’re always happy to help.
Easy to use but changing from an Oral B electric, which I have used for many years, to a sonic has not been easy. The action is so different that I am yet to be convinced that it is better. I will persevere though.
Reply from Spotlight Oral Care UK
Thank you for your honest feedback Wendy. We really appreciate you giving our sonic toothbrush a try. We understand that switching from a different brushing style can take some getting used to, and we hope it becomes a more comfortable experience for you over time.
Never had any issues and change head every three months.
Reply from Spotlight Oral Care UK
We truly appreciate your kind review James! It’s great to hear you’ve had no issues with your product. We are grateful for your support.
Great product
Reply from Spotlight Oral Care UK
We’re grateful for your feedback and delighted to know you’re enjoying your product.
A lot more expensive than other models.
Reply from Spotlight Oral Care UK
Hi Baiant, thank you for your purchase with us.
We are very sorry to hear you are disappointed with the cost of our replacement heads. We would like to advise that each pack of replacement heads should last 9 months.
We will be sure to pass your feedback on to our team for review here. Thank you.
Have a lovely day!
Great as always! Will never try another brand!
Reply from Spotlight Oral Care UK
Thank you so much Nicole! This means so much to us ❤️
We really do appreciate your continued support.
brushes are fine - maybe a bit too soft. Low rating on value because I don't know how any of the toothbrush manufacturers have the nerve to charge over £20 for something that costs less that 50p to make. However, what really annoys me is having bought them I now get what feels like 20 emails a day from them. Seriously - I bought some toothbrush ends - I don't want to come to your next christening.
Reply from Spotlight Oral Care UK
Hi Paul, we are sorry to hear you are disappointed with the prices of our products and unhappy with our marketing emails. Our customers mean everything to us so we will be sure to pass this feedback forward to the team.
Anything else you need or any feedback you have, please don't hesitate to reach out to our CS team any time!
Excellemt quality although delivery was slow but that wasnt Spotlught Oral Cares fault the replacement heads are rather expensive in comparisson to similar other leasing brands. Otherwise love my sonic toothbrush
Reply from Spotlight Oral Care UK
Thank you for taking the time to leave us this kind feedback Aed. We apologise for the delay with delivery here, this is not our normal standard.
We appreciate your support and custom so much. Thank you!
High quality essential bit of kit
Reply from Spotlight Oral Care UK
Thank you so much for your kind review Heather - we are thrilled to hear!
Thank you for your support and custom ❤️
Really good brushes.
Reply from Spotlight Oral Care UK
Thanks so much for your kind review Sandra!
The actual bristles of the brush seem harder than I remember. Hopefully the way they were originally made haven’t changed but time will tell I suppose. Can’t fault the brush as a whole, my teeth have never been cleaner or whiter before I started using this just over a year ago.
Reply from Spotlight Oral Care UK
Hi Imran, thank you for your purchase with us. We appreciate your custom so much ❤️
You will be happy to hear our brush heads have not changed, sometimes they can seem a little harder when they're new! x
Replacement toothbrush heads. Fit & work as expected. Thank you.
Reply from Spotlight Oral Care UK
We are thrilled to hear Lin! Thank you! 😊
Quality product needed for my sonic toothbrush
Reply from Spotlight Oral Care UK
Thank you for your purchase with us Chris! We hope you're getting on great with your sonic ❤️
Any questions or concerns ever, please don't hesitate to reach out.
