I agree with other users, that it is unfortunate to have to buy a pack of 4 accessories when you only want to replace one item in the pack on a regular basis. I love the periodontal attachment but it has a very flimsy head and needs replacing often. (Especially as I have a hand tremor and can't always manage to keep the appliance still whilst in use - hence I damage it.) Also, the battery, whilst still lasting after my purchase in April (which I am very pleased about), does take a very long time to get to full charge. However, once charged it lasts quite well until the next charge is needed. Overall still pleased with my flosser purchase.
Reply from Spotlight Oral Care UK
Thank you for taking the time to share such detailed feedback. 💛 We’re really pleased to hear that you’re still enjoying your Water Flosser and that the battery is lasting well once fully charged.
We’re sorry to hear about your experience with the periodontal attachment, and we completely understand your frustration with having to purchase a pack of four when you only need to replace one particular tip. We’ll make sure to pass this feedback on to our product team, as it’s really helpful for us when looking at future improvements.
We also appreciate your comments regarding the charging time and are glad to hear that the battery performance itself has been good.
Thank you again for your honest feedback and for choosing Spotlight Oral Care!
