The flow of these pieces is incredible. I realized everything I bought was from the Yggdrasil collection—it seems to really vibe with me! The attention to detail, craftsmanship, and fabric quality t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just received my second order from Toonzshop. Once again, every item was made with comfortable quality material and looked just the same on me as it did on their models of similar build. I love the... See more
First Time ordering & super pleased with how everything turned out. The clothig designs are whimsical and fit the forest elf -vibe I was going for. Delivery was fast and reliable. Will definitely orde... See more
Was concerned about ordering the correct size on leggings and a dress. In very short time I got the precise measurements for 3 different sizes in an email. All my questions were answered and I ord... See more
Company details
Written by the company
Welcome to Toonzshop’s atypical world, a shop conceived and created by enthusiasts of the alternative world. Here you'll find original clothing with extraordinary designs. Driven by a responsible business ethic, Toonzshop brings together designers and independent brands that offer custom-made outfits in a variety of styles: from Bohemian and Fairy to sometimes Medieval, Steampunk or Rock-Goth, and of course, with Psytrance inspiration.
Contact info
45 Route de la Cassette, 86000, Poitiers, France
- +335 49 43 61 32
- contact@toonzshop.com
- uk.toonzshop.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and little to no plastic…
Fast delivery and little to no plastic packaging. The clothes were as descriped and fit perfectly according to the size guides.
December 3, 2025
High standards
The high quality of the product.
It was delivered on time and packaged with care.
December 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I havent received my order
I havent received my order. It was lost during the shipping, DPD is the most unreliable courier company on the market, and now i have to run after the package.I cannot reach anybody, they are not answering any email. This would have been a christmas gift, so i am very disappointed. I paid for the package in advance, it is so unfair that in such cases it is my risk to fight with a multinational company.
December 10, 2025
Reply from Toonzshop UK
Hello,
I’m truly sorry to read how stressful and disappointing this situation has been for you. I completely understand your frustration and the feeling of unfairness :(
Please know that we never leave our customers alone in these cases. We reply within less than 24h on business days, so if you haven’t received an answer yet, it’s very likely that a message was sent to a no-reply automated address because I have found no request from you to our customer service's messages. Could you please contact us directly at commandes@toonzshop.com with your order number?
We don’t have control over the courier once the parcel is shipped, but we do open claims, follow up with DPD, and look for solutions together with you when an issue occurs.
I’m really sorry this experience has overshadowed what should have been a joyful moment, and I truly hope we can help resolve this situation as quickly as possible.
Have a nice day,
Constance.
Absolutely love everything I received!
Absolutely love everything I received!
My dress is soft, and well made, the color is stunning (forest green, Eowyn). My witch cardigan is beautiful, I got the blue. I absolutely love the hoodie in forest green. And the belt is lovely. Though, don’t wear it out dancing. 2/4 of the metal chains broke from catching on my fingers. 🫠
December 1, 2025
Wish to know what kind of fabric this…
Wish to know what kind of fabric this is made off. It's not clear to me.
December 5, 2025
Reply from Toonzshop UK
Good morning there :)
The material for each piece of cloth is specified in the "description" section, on the website :)
You have bought 2 pieces made of 95% Ecovero & 5% Elasthan.
ECOVERO™ is an eco-responsible viscose fibers derived form sustainable wood, a sustainably sourced renewable raw material. This fabric is manufactured using an environmentally friendly and low water production process.
If you have any questions regarding the fabric used, you are more than welcome to reach out to us at commandes@toonzshop.com :)
Have a nice day,
Constance.
I love these products and the customer…
I love these products and the customer servise is also so friendly 🙏❤️ Too bad the products are really expensive so I dont have money to buy them all 💚🖤
December 12, 2025
Fast delivery
Fast delivery, everything is as the pictures. Good clothing, quality is good. I like the design. So im a satified customer.
December 3, 2025
The material is excellent
The material is excellent. My skin is sensitive as hell, amd I love that dress infinitely.
December 2, 2025
Beautiful clothes of excellent quality
Beautiful clothes of excellent quality. Quick delivery and fantastic customer service. Highly recommend!
December 1, 2025
Beautiful dress
The dress I purchased is absolutely stunning! Very good quality and super on the mark for my witchy alt style. I'm a size 10, sometimes 12, so bought a medium and it fits beautifully. Very fast delivery too. Have purchased from this store before and will continue to do so, always happy.
December 8, 2025
Quality and clothes look and feel great!
December 8, 2025
Toonszop is my happy go to!!
The clothing is great, representation in the pictures is really good. It gets here really fast and they consider the environment, by using a minimum of plastics. Sometimes they put a little present inside, like stickers or a tote bag. Love that!
December 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.