Scam. They never allow you to withdraw in any way, complicating communication and delaying every process. Yoi deposit your money, you never take it out, no matter how much you win. Screams scam.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TenoBet scam (with many casino domain names, globally!) did not pay my €1,000 winnings and closed my account without explaining which specific term I had violated. They then confirmed that my €... See more
If I could give 0 stars, I would’ve done. Absolute scam of a company. If that’s what you can even call it. It’s just a money grab for them. They do not pay out when people win. Been stiffed of thousan... See more
TENOBET which appears to have a bunch of different names on the internet is DODGY; do not waste your money or time on their website as they will always find excuses to deny your payment or ev... See more
Company details
Written by the company
Launched in April 2025, TenoBet offers one of the most competitive dual welcome packages on the market: a three-part slots bonus of 400% up to €5,000 with 25x wagering, or a sports package of 300% up to €3,000 with a low 15x wagering requirement on odds of 1.50 or higher. The minimum qualifying deposit is €20 for cards and €25 for crypto. No bonus code is required — players simply select their preferred package before making their first deposit.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- sales@ukarcheryshop.co.uk
- ukarcheryshop.co.uk
1.3
Bad
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I know the situation in the world with…covid it's now the 11.8.20 and I still have not received my order also no communication from ukarcheryshop I ordered in June I have still not received my orde
I know the situation in the world with covid has meant delays, but you notified me on the 24.7.20 my order was on its way. I sent an email asking who will be delivering it and got no reply,if I could track my order it would be a big help. Thank you
August 6, 2020
Unprompted review
Reply from TenoBet UK
Thomas
Glad you reeived your order under these difficult times.
Best regards.
EK Archery spares 1st Class service
Items delivered promptly, securely packed in 2 layers and as ordered. I received confirmation of both order and dispatch. I will buy again from this retailer.
August 5, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Poor customer service
July 29, 2020
Unprompted review
Reply from TenoBet UK
a fake customer leaving a fake bad review...
Very prompt service
Very prompt service and good communications. Product was supplied well packaged.
July 28, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Great service
July 28, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Terrible customer service
Sales director was rude and brusque. Pre-order delivery involving unspecified despatch date was ambiguous and money-grabbing.
Product was packed adequately and as described, however the sales director has a history of rudeness (see other reviews) and should find a job where he doesn't have to interact with customers, because he's clearly lacking the skills to maintain professionalism.
The reply from the company just proves this, taking no responsibility for the terrible customer service.
July 26, 2020
Unprompted review
Reply from TenoBet UK
another nasty customer who got his order in this difficult time yet what ever you did he would complain!
Lightning delivery!
I ordered the item Tuesday evening and it arrived Thursday morning. Great service and an excellent product.
July 25, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Perfect 👌👍👏
July 24, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Great service
July 22, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Lost my items, no answers from anyone!
I received order missing one of the key products, been assured by "Chris" that it will be shipped in 2 weeks. That was on the 5th of May and now we have 22nd of July and my calls, emails and messages are ignored... Parts of the crossbow came damaged. I will not buy from them again as it proven to be a nightmare!!!
Regarding response from the shop below, I TRIED to call or message or email every COUPLE OF WEEKS as they kept extending the lead times, yet mostly got ignored! Response just proves that they truly don't deserve good customer rating, the sales person was usually rude and asked me everything, to prove the details and had to repeat the story every time. I suggested that if the customer issue case was not solved to perhaps lessen the pain and keep the records of it. Now that he claims that he remembers that I was contacting nearly daily he must of had all of it and asked me to repeat the story and go through everything just for fun I guess. To summarise it was painful and exhausting experience, happy to take the money, once they had it they stopped caring about the customer.
July 21, 2020
Unprompted review
Reply from TenoBet UK
David
i am not sure where you have been but there was a global shut down, you WERE kept informed regularly, yet still bombarded us with calls almost daily!
Straightforward easy to use and great…
Straightforward easy to use and great communication. Have used twice now and will keep using for future purchases.
July 21, 2020
Unprompted review
Reply from TenoBet UK
Thanks for your review, its appreciated.
Best regards
Good product, poor customer service.
No issue with the product however there is zero customer engagement from this company. Trying to get a response to email or a phone call is next to impossible.
July 21, 2020
Unprompted review
Reply from TenoBet UK
Hmmmm global shut down may have something to do with it???
cross bow not received and no contact…
cross bow not received and no contact or message from company no attemp to message me back at all
July 17, 2020
Unprompted review
Reply from TenoBet UK
Hmmmm global shut down may have something to do with it???
All good straight forward stuff.!
July 15, 2020
Unprompted review
Reply from TenoBet UK
Thank you, appreciated.
Excellent shop
Very quick next day delivery. The crossbow I ordered is excellent and at a great price.
Highly recommended shop. Thanks very much
July 13, 2020
Unprompted review
Reply from TenoBet UK
Thank you, appreciated.
Always professional service
July 13, 2020
Unprompted review
Reply from TenoBet UK
Thank you, appreciated.
Delivered quickly and good product
July 9, 2020
Unprompted review
Reply from TenoBet UK
Thank you, appreciated.
Good service despite issues caused by…
Good service despite issues caused by pandemic lockdown. Thank you.
July 8, 2020
Unprompted review
Reply from TenoBet UK
Thank you, appreciated.
Fantastic experience without any hassle…
Fantastic experience without any hassle great just how I like it
July 8, 2020
Unprompted review
Reply from TenoBet UK
Thank you, appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.