Ukautopro Reviews 

99
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for arriving on time, remaining extremely polite, and explaining the detailed window tinting process thoroughly before starting. Many consumers deeply appreciate the flawless finish on their vehicles and the ultimate convenience of having the service completed directly on their driveways. However, some customers also noted frustrating issues regarding poor workmanship, questionable communication, and a complete lack of accountability from management. A few people experienced severe communication difficulties, unhelpful staff, and unresponsive aftercare when trying to resolve problems or organize necessary vehicle installation recalls.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, punctual, and... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth booking process and... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising helpful staff and great... See more

User experience

Users describe positive interactions with user experience, highlighting that having the service done on the... See more

Product

People report positive experiences with product, expressing great satisfaction with the results. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed my rear window re-tinting, so booked in with these guys after seeing the great reviews and I’m glad I did. I was in contact with Philip throughout, who was very helpful and talked me throug... See more

Rated 5 out of 5 stars

Nadeem tinted my windows and the whole experience was really good. He even did a “patch test” on the front windows to see if I wanted the 70% or not which saved me £70 as the difference wasn’t as big... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I couldn’t be happier with how my window tint turned out! Joe did an amazing job — clean, precise, and with incredible attention to detail. The tint looks flawless with no bubbles or imperfecti... See more

Rated 5 out of 5 stars

Seems like a franchised business with some local contractors being great and others not so. Luckily I got Charlton in Gloucestershire. He was punctual (in fact a little too punctual and arrived... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(99)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service

Great service. Charlton arrived promptly and was really dedicated in completing the job. Explained the issue re ‘dot matrix’ on rear window and how that would look upon completion and finished drying time. Very satisfied:-)

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

The whole booking process was simple and the service A*

The whole booking process was simple, and UKautopro fitted me in the same day after providing me an extra slot time. Charlton was so professional, he did an excellent job - very knowledgeable. I’m so happy and would very much recommend. Thanks Charlton!

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Very unprofessional company

Very unprofessional company, how they communicate with their customers is questionable.
It is unclear what to select on their website to then be accused of selecting the wrong option even though we stated what we wanted in English literature. Glad that we didn't go ahead with their company also after belittling and name came calling behaviour!
The evidence will be in their reply to how they treat the public. Make sure you read their response to get a true reflection of said company.

June 13, 2026
Unprompted review
Ukautopro logo

Reply from Ukautopro

Child man friend of the last reviewer, to be clear your friend is not our customer & there is only one thing that 'belittle' I suspect... https://www.reddit.com/r/trustpilotcomplaints/comments/1riafv4/why_trustpilot_cannot_be_trusted_a_critical/

Rated 1 out of 5 stars

Triple check what they quote before paying deposit

Emailed asking for a quote for tints on boot window and rear door windows, they got back to me with a price so I booked in and paid deposit. After payment the next day I received an email saying price was more if I wanted rear doors tinted as apparently I selected the wrong option even though my quote text asking for boot and rear doors was on the confirmation deposit email. Asked for a refund and they cut me £5 short and wouldn't refund. Be careful before paying deposit and be clear what work they are quoting!!
Check their negative review responses to see how unprofessional these lot really are

May 28, 2026
Unprompted review
Ukautopro logo

Reply from Ukautopro

Apparently the wrong option? You actually choose the wrong option (on purpose we gather to get a cheaper price). Then went ahead and threw your toys out of your pram when you didn't get your own way! Another keyboard warrior that obviously struggled with an easy multiple choice question. https://www.reddit.com/r/trustpilotcomplaints/comments/1riafv4/why_trustpilot_cannot_be_trusted_a_critical/

Rated 5 out of 5 stars

Charlton and his colleague arrived…

Charlton and his colleague arrived within the alloted appointment slot. He helped advise on the tint colour and the work was done with absolute professionalism , aftercare advise given .Both gentlemen were very polite and pleasant. I am extremely pleased with the result and would highly recommend.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Discovery 3

The gentlemen that came out to do my windows ( mr Charlton gonsalves ) did an outstanding job, not only did they continue in +30 degree heat they also continued in a sudden torrential downpour, always gave good advise also, so much respect to him and his apprentice I highly recommend them.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Charlton

Charlton, arrived 15 minutes before booking time did a excellent job very pleased with the outcome. When arrived didn't want to a brew just wanted to crack on with the work thank you.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience very…

Very good experience very professional, great service they offered Charlton was great extremely friendly , i reccomend this company to everyone

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Had Charlton tint the windows on my…

Had Charlton tint the windows on my Mini today and he’s done an amazing job! Lovely guy, arrived on time and got the job done a lot quicker than expected whilst explaining everything he was doing. Great service!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service the…

Excellent professional service the tinting of the rear windows to my Mercedes X Class was undertaken by Charlton. From the moment he arrived he was very polite and totally explained what he was going to do and identified the different grades of film for me to choose. Totally professional service cleans everything up after completion.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job! Charlton did a perfect job was super tidy and efficient. Would highly recommend!
He also explained the aftercare too very well

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and top-quality tint…

Excellent service and top-quality tint job. Would definitely recommend.
Charlton was great to deal with — friendly, easy to talk to, and gave really helpful advice about the tints and how to look after the tint afterwards.
Thank you Charlton

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great window tinting service from Phillip.

Great window tinting service from Phillip who was in communication with me the whole time on day of appointment.
He even called to say was running early so could get to me sooner which was great.
Did a great job with my car & explained how to let the tinting set ect.
Would definitely recommend to anyone.
Very good product / service.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Charlton from Swindon done a fantastic…

Charlton from Swindon done a fantastic job on my Audi A5 and I couldn’t recommend him more. He was flexible, understanding, determined and had an incredible eye for detail. Definitely be using his services again.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Birmingham auto pro

Just had mark come here and fit tinted windows in my Skoda! He’s amazing fully recommend! . He does an amazing job and he’s a nice bloke. Birmingham based. Wouldn’t recommend anyone else :)

April 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look