UK Blinds Reviews 

175
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a truly great and satisfying experience with this company. Customers frequently praise the exceptionally high quality of the products, noting that the made-to-measure blinds fit perfectly and look very sleek. People also mention the remarkably fast delivery and the extremely helpful communication provided by the team throughout the entire ordering process. Some reviewers were not happy with occasional delivery delays or the noticeable lack of tracking updates after placing their orders. A few customers additionally stated that items sometimes failed to arrive on time or required extra physical effort to collect from local delivery depots.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting solid construction, accurate... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very prompt and fast... See more

Service

Consumers find service to be a delightful experience marked by exceptional assistance and swift delivery.... See more

Quality

Reviewers highlight high satisfaction with quality, consistently praising the solid construction, perfect... See more

Order

Customers expressed great satisfaction with the order process, highlighting that it was a breeze and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered white day/night blinds for black French doors, I had a email the next day checking the colour was correct and after they gave me advise, I went with black blinds. I am so glad they sent me t... See more

Rated 5 out of 5 stars

Very nice blind good quality and fits perfectly. We went for the plastic chain as it won't see too much use and it's a very small blind but a cloth covered bar. Especially licked the cover at the top... See more

Rated 5 out of 5 stars

The company that fitted our blinds were unable to procure a replacement remote controller. These guys managed to supply one and deliver in 48 hours so we could open the blinds. Great service

Rated 5 out of 5 stars

Had a good experience. Measuring ourselves was a little worrying but blinds for our French windows (four blinds) and one window blind arrived after three working days and they fit perfectly, thanks to... See more


Company details

  1. Blinds Shop

Written by the company

UK Blinds is your premium blinds online store. We aim to deliver the best selection of carefully selected products to bring the style to your home whilst providing you solutions to your most basic need - your privacy. Our team is always happy to help you with our expertise. -UK Blinds


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(175)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and customer service

Fantastic product! With 0 diy skills, I was able to install the shutters on my window with no issue within minutes. It looks great and provides privacy I was after. The customer support was fantastic. I made a mistake in my original order ( I did not order reces for handle). I called to correct it, and my request was considered without a question asked. I was inpatient with my order, so I contacted the customer service again, and instantly got an update on progress. Shutters arrived very well packed within one week. I would recommend uk blinds to all. Thank you once again for such a fantastic product and customer support that exceeds expectations

November 9, 2023
Rated 5 out of 5 stars

Very good service

Very good service. Will definitely order for my other windows. Ordered on Sunday - received the delivery on Thursday. The quality is very good.

October 10, 2023
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Reply from UK Blinds

Thank you Jovita for your review and for choosing our brand. We are certainly looking forward to working with you in the future :)

Rated 5 out of 5 stars

Brilliant!

Following brilliant customer service it was easy to order, prompt delivery and good quality.

October 3, 2023
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Reply from UK Blinds

Thank you so much! Appreciate your feedback and let us know if we can be of any assistance.

Rated 5 out of 5 stars

Thank you for 3 more lovely blinds

We have had both motorised and manual blinds from this brilliant company. I have found the help presale to be very good and the blinds are delivered quickly as well as being packaged extremely well so we get them in perfect condition. But I have also found the after sales to be second to none . I’m not great with technology so when I’ve call for help they have been willing talk me though setting up the motorised blinds and anything else I need help with for as long as it takes. An all round first class service . I will recommend Ukblinds to all my friends and customers .

September 20, 2023
Unprompted review
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Reply from UK Blinds

Thank you so much Ian. Appreciate your kind words :)
Always happy to help if you need us.

Rated 5 out of 5 stars

Fantastic automatic blinds…

I have been updating my blinds and their controls. In the last month, I have bought a Louvolite gateway and two motors to add to the motorised blind I already had. Now all my blinds open and close at the appropriate time of day without me having to do a thing! And installation was very easy as was the programming. Thankyou UK Blinds on line for your help

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great servise

Very please with the service from UK Blinds....

Unfortunately a remote control that I ordered from them through ebay, was faulty. They refunded the full amount through ebay, and also separately refunded the postage that I paid to return the item.

June 27, 2023
Unprompted review
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Reply from UK Blinds

Thank you for a great review :)

Rated 5 out of 5 stars

What a brilliant company

What a brilliant company, their customer support is absolutely outstanding. They helped me no end when I accidentally broke my blind that I bought from them years back, the guy on the end of the phone even handled my stress over the situation with tact & patience. They supplied all parts & even got me to post the whole thing back to them when I couldn't manage it & they put it all back together for me, free of charge. I can't thank them enough. PS the blinds are top quality, it was my fault totally that mine broke. I can't fault this company you just can't go wrong with them, they go above & beyond

May 17, 2023
Unprompted review
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Reply from UK Blinds

Thank you Kat for the great review.

"Business is only as professional as the integrity demonstrated in its actions."

Wishing you All The Best!

Rated 5 out of 5 stars

Very pleased🤩

Ordering was very easy, the price was reasonable. The blinds were quickly made & dispatched quicker than expected. When they arrived I was impressed with the quality👌They were easy to install and look great in the room. Very pleased and definitely order again 🤩😀Highly recommend the seller🔝⭐️🤝

April 22, 2023
Unprompted review
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Reply from UK Blinds

Thank you Anna for such a lovely review and it was a pleasure.

Rated 5 out of 5 stars

Somfy Ellis 3D Wirefree io…

I ordered a Somfy Ellis 3D Wirefree io Wind Sensor : Black from UK Blinds...they have been in short supply for the last 6 months. Mariusz contacted me when he had received stock and dispatched the item promptly. Thank you for a fast efficient and helpful service.

October 3, 2022
Unprompted review
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Reply from UK Blinds

Thank you so much for your kind words. It was our pleasure.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Had a problem with an item which was immediately exchanged. I was surprised at the speed they reacted. Well done!

August 12, 2022
Unprompted review
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Reply from UK Blinds

Thank you James. It was a pleasure to support you on this.

Rated 5 out of 5 stars

Fantastic Blinds and Service!

As a customer ordering from afar, I am really pleased with the service that we have received when purchasing a range of motorised day and night blinds.

Although we had a rough idea of what we were looking for in order to add the finishing touches to our conservatory, Mariusz was incredibly helpful in answering our queries and suggesting alternate approaches that we hadn't considered.

Fitting was very straightforward thanks to the video links and supplimentary information provided by the team, and the end result looks incredible. We couldn't be happier with our purchase. Thank you so much UK Blinds! 😊

November 12, 2021
Unprompted review
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Reply from UK Blinds

Thank you very much Stuart for the kind words and always happy to help :)

Rated 5 out of 5 stars

Best best best

Best best best! Would share with everyone

September 8, 2021
Unprompted review
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Reply from UK Blinds

Thank you so much Stacey :)

Rated 5 out of 5 stars

Excellent all over

We contacted them after they were well recommended by a designer friend of us. They exceeded all our expectations. The communications, professionalism, outstanding quality and beauty of their products and very competitive prices put them at the top of the top on their industry. We will thoroughly recommend them to anyone without hesitation.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

UK Blinds

Mr. Mario from UK Blinds helped us to choose the best solution for our house. I definitely recommend it, cheers!

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

I am so delighted with our new…

I am so delighted with our new beautiful roller- blinds.. The staff is all so friendly, helpful and polite. They have transformed the look of our house.

April 8, 2021
Unprompted review
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Reply from UK Blinds

Thank you :)

Rated 5 out of 5 stars

Perfect

Great customer service and professional attitude

April 8, 2021
Unprompted review
UK Blinds logo

Reply from UK Blinds

Thank you :)

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