UK Car Glass Reviews 

1,465
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the quick response times and high-quality work. Many people appreciate the kind, supportive, and communicative staff, who make the entire process smooth and hassle-free. The booking process is frequently described as easy and efficient, with many reviewers noting the excellent value and competitive pricing compared to other companies. However, some customers experienced issues with product delivery, such as receiving the wrong glass for their vehicle. A few other people also felt that the messaging service was poor or that there were delays and incorrect pricing during the booking process.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Price

Customers had positive experiences with price, often noting competitive and great prices compared to other... See more

Product

Consumers find product to be ambiguous, with some reviewers having difficulty locating specific replacement... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... See more

Rated 5 out of 5 stars

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more

Rated 5 out of 5 stars

Ash and Liah fitted a new windscreen in our Fiat campervan last month. We simply could not have been happier with the service. They are a lovely couple and completed a fantastic job, at a very compet... See more

Rated 5 out of 5 stars

Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop

Written by the company

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,465)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an excellent experience

Had an excellent experience! Arrived on the scheduled day, but unfortunately, the wrong glass was brought for my windscreen. Within hours, they arranged an appointment for the next available day (just two days later). They kept me updated on the arrival time, and the replacement was done neatly and efficiently. The fitter was incredibly friendly and highly professional throughout the process. Would recommend.

August 1, 2025
Rated 5 out of 5 stars

Very easy website to navigate

Very easy website to navigate. Easy to order and easy to book.
The fitter was very professional and did an excellent job including hoovering and tidying up.
Highly recommended

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars Highly Recommended!

⭐️⭐️⭐️⭐️⭐️
Excellent Service – Highly Recommended!

I had a great experience with UK Car Glass from start to finish. Communication was clear and efficient throughout the entire process. The team was incredibly polite and professional — truly a pleasure to deal with.

The replacement was done quickly, with excellent workmanship and attention to detail. The quality of the service was top-notch, and the price was very reasonable compared to other quotes I received.

Highly recommended for anyone needing glass replacement. I wouldn’t hesitate to use their services again!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very easy to order and to make sure you have the right glass. Excellent contact, the fitter turned up on time and the job was all done in 20 minutes.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and a great price!

I'd waited a week to be given an appointment by the usual insurance approved company and a quote of nearly £1 k for a rear screen on a Smart Forfour! I was told it was with purchasing and they couldn't give me a date to fit a replacement.
Imagine my joy when I phoned Jaquie at UK Car Glass and on a Friday afternoon and within 15 minutes she had arranged for a mobile team to come to my home, on Monday, and fit a new rear screen at a third of the price! Jaquie was great and so we're the fitting team. Professional all the way, so good, they're now in my directory for the future. Thoroughly recommended.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

BMW Side window fitted.

BMW Side window fitted.
A big thank you to Jacqui and Paul.
I called late Thursday afternoon after all the jobs had been allocated out.

However, Jacqui rallied around, got the order in and booked a technician and the job was done Friday after.

Great communication with both UK glass and the fitter who provided ETA window with a follow up call when on the way.

It was a benefit to me that the job was completed at home address

Excellent job done in just over an hour.

Highly recommend

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Top Company

Great Value, easy to order and book in a slot. Great communication throughout the whole process.

July 8, 2025
Rated 5 out of 5 stars

Saving our holiday in London

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind and supportive, great mobile service! Both Paul at CS and Ben (who fixed my car) were truly amazing and very kind!!!

July 4, 2025
Rated 5 out of 5 stars

Perfect

Perfect - next day service. Carried out in under an hour with a good window of notice beforehand. Highly recommend.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Very impressed with the service I received from UK car glass. Professional, efficient staff, from booking the appointment to carrying out the replacement rear window. The technician did a wonderful job. Thank you.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Paul was brilliant setting it all up and so Rapid Screens who did the work.

July 2, 2025

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