UK Car Glass Reviews 

1,465
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the quick response times and high-quality work. Many people appreciate the kind, supportive, and communicative staff, who make the entire process smooth and hassle-free. The booking process is frequently described as easy and efficient, with many reviewers noting the excellent value and competitive pricing compared to other companies. However, some customers experienced issues with product delivery, such as receiving the wrong glass for their vehicle. A few other people also felt that the messaging service was poor or that there were delays and incorrect pricing during the booking process.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Price

Customers had positive experiences with price, often noting competitive and great prices compared to other... See more

Product

Consumers find product to be ambiguous, with some reviewers having difficulty locating specific replacement... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... See more

Rated 5 out of 5 stars

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more

Rated 5 out of 5 stars

Ash and Liah fitted a new windscreen in our Fiat campervan last month. We simply could not have been happier with the service. They are a lovely couple and completed a fantastic job, at a very compet... See more

Rated 5 out of 5 stars

Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop

Written by the company

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,465)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gets the job done

Managed to organise a company to fit new windscreen the next day. It took less than an hour for this to be organised. Resolved a stressful situation with ease.

May 9, 2025
Rated 5 out of 5 stars

UK car glass (premier windscreens)

Perfect job from start to finish, sorry I forgot the workman’s name. I should like to say he did a brilliant job and I didn’t even have to leave the house it was all done in my driveway by premier windscreens.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable of the screen my…

Very knowledgeable of the windscreen that my vehicle needed, as there are lots of different ones for the make of vehicle i drive, also when i phoned i was given plenty of choice of available days for fitting the new windscreen to my vehicle too, so no inconvenience or hassle at all, very helpful, fast and friendly service - words often over used, but using here, as I very much appreciated the service, 10 out of 10 !! Highly recommend !!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Quick efficient service competitive pricing

The technician was fast, efficient, polite, professional and personable. A great experience.
The glass was sourced quickly. I had actually originally booked with Autoglass and they could not source the glass and been waiting 2 weeks before uk car glass took on the job and had the whole thing completed in a matter of days and at a much better price. The communication was also excellent and I was kept informed at every stage.This was in the North West Leicestershire area

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

I can not fault UK carglass

I can not fault carglass they have provided me with exceptional service. With their help I have managed to make a claim for the windscreen replacement from my French insurance to be completed in the UK.
The customer service could not do enough to help and the firm that fitted the new windscreen professional knowledgeable and timely.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous!
The team worked really quick once they had gotten to me, so efficient and polite too. Would defiantly recommend if someone has glass that needs fixing quickly from home.

April 9, 2025
Rated 5 out of 5 stars

Smashing!

Easy to book repair online with quick availability. The two chaps from AF Windscreens that came out to fix my window were really friendly and did a good job. Would definitely recommend. :)

April 7, 2025
Rated 5 out of 5 stars

Installing car rear window

Technician phoned and gave me an approximate time of arrival on day of appointment. Later he arrived on time, he was friendly & polite & started to install new rear window of my vehicle. He did a great job which took him just over 1 hour. On completion he done a good job cleaning up when finishing. I would recommend this company. Many thanks

April 3, 2025
Rated 5 out of 5 stars

Good service

I booked an appointment on Monday for Wednesday. They came on time and fixed my windscreen. Very simple, didn't have to stress. Nice customer service who called me the day before to confirm. So very pleased with the service.

April 3, 2025

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