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UK Debt Expert Reviews 

3,400
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and helpfulness, making them feel supported and understood. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and explain options clearly without pressure. The overall service is frequently described as outstanding, with reviewers appreciating the efficiency and ease of the process, which helps alleviate stress. However, some customers also noted issues with contact, specifically mentioning instances where staff were forceful or spoke too quickly, requiring information to be repeated.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their patience, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their patience, understanding,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of staff.... See more

User experience

Customers consistently note positive experiences with user experience, often feeling relaxed and supported... See more

Customer communications

Consumers find contact to be ambiguous, with many initially dreading making the call or finding it daunting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can finally breathe a sigh of relief! After months of sleepless nights, scrimping pennies, asking friends and family to borrow money, avoiding calls and dreading the postman, I can finally see a li... See more

Company replied

Rated 5 out of 5 stars

Michal the agent was experienced, knowledgeable and extremely patient, all was discussed in a manner that we could understand and follow. Different options/solutions given to choose the one that... See more

Rated 5 out of 5 stars

Really grateful for all the help Paul gave me with consolidating my debts. He made the whole process much less stressful and was always helpful and easy to talk to. Even months later, he still replies... See more

Company replied

Rated 5 out of 5 stars

Very professional and supportive. Went through everything and helped with explaining all options. No pressure to decide what option best suited my situation. Knowing the there is someone there took th... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service

About UK Debt Expert

Written by the company

Get help to deal with your debt

How much debt do you have?

Whether you’re falling behind on payments or struggling to get credit, our advisors can help you explore the right way forward.

We help those who:

  • Are falling behind on bills
  • Struggle to get credit
  • Can’t get a consolidation loan
  • Feel stuck making minimum payments
  • Want to stop creditor contact

About UK Debt Expert

Written by the company

When it comes to debt, you want to speak to an expert. Our advisors will take the time to understand your situation and guide you through the debt help process. We’ll explain the pros and cons of each option, including any risks, costs, and how your credit file may be affected, so you can make a fully informed decision about what’s right for you. At UK Debt Expert, we’ve supported thousands of people in exploring debt solutions tailored to their circumstances and we’re here to help you do the same.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(3,400)

2,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% experts …

This was absaloutly brilliant firm they dealt with everything for me which took alot of stress away and figured affordable payment by going through everything .my advisor was Micheal Patterson and couldn't thank him enough this has lifted a massive Weight of me . He was indepth on explaining everything ,explained all my options and was quick on sorting everything for me. I would defiantly rate UK debt expert 100%

June 19, 2026
Rated 5 out of 5 stars

Lindsey.

I enquired about debt management with this company today,my call handler was so helpful, explained all options available, in an understandable way.listened intently to my questions. Still at the early stages,but I think it's going to be helpful.

June 19, 2026
Rated 5 out of 5 stars

Michal the agent was experienced

Michal the agent was experienced, knowledgeable and extremely patient, all was discussed in a manner that we could understand and follow.
Different options/solutions given to choose the one that met our needs at this terrible worrying and unknown time.
All done over the phone discussed and action plan set in place for submitting to our creditors. Felt so supported and understood.
Feel like a weight has been lifted and light at the end of the tunnel to start living a better life again that has taken its toll on us.
Cannot thank Michal enough today, he was truly marvellous.

June 18, 2026
Rated 5 out of 5 stars

Understanding Debt

Michael took every opportunity to reassure me, inform me of everything and was always prompt on any questions I had or sent through. Rather than a worrying and embarrassing situation he put me completely at ease

June 17, 2026
Rated 5 out of 5 stars

Genuine Support and Honest Guidance When I Needed It Most

From the moment I contacted UK Debt Expert, I felt genuinely valued and supported. They immediately took the time to understand how my financial situation was affecting my mental health, physical wellbeing, and overall stability.At every stage, I received honest, transparent, and practical advice. There was absolutely no pressure, no hard sell, and no expectation that I should accept the first option presented.By the end of the process, I felt truly supported. I was given all the information I needed to make an informed, confident decision about my next steps.

June 18, 2026
Rated 5 out of 5 stars

My debt advisor

My debt advisor , is possibly the most reassuring person I have ever had the pleasure of dealing with in a stressful situation such as this , he is comforting , supportive and reassuring , clearly explained the steps and what need to do , even went that extra mile
To help me

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just been reading through some…

I’ve just been reading through some negative reviews about this company and can’t believe we’re talking about the same people. I was on the phone with Oliver for nearly 2 hours where he went through everything with me explaining in detail what my options were. Once we decided what was best for my situation Oliver got everything set up within a couple of weeks. Every email was responded to and every phone call answered. The date they said it would go through it did. I really can’t recommend these guys enough.
Steve Collins

June 15, 2026
Unprompted review

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