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UK Debt Expert Reviews 

3,391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and helpfulness, making them feel supported and understood. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and explain options clearly without pressure. The overall service is frequently described as outstanding, with reviewers appreciating the efficiency and ease of the process, which helps alleviate stress. However, some customers also noted issues with contact, specifically mentioning instances where staff were forceful or spoke too quickly, requiring information to be repeated.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their patience, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their patience, understanding,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of staff.... See more

User experience

Customers consistently note positive experiences with user experience, often feeling relaxed and supported... See more

Customer communications

Consumers find contact to be ambiguous, with many initially dreading making the call or finding it daunting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can finally breathe a sigh of relief! After months of sleepless nights, scrimping pennies, asking friends and family to borrow money, avoiding calls and dreading the postman, I can finally see a li... See more

Company replied

Rated 5 out of 5 stars

Michal the agent was experienced, knowledgeable and extremely patient, all was discussed in a manner that we could understand and follow. Different options/solutions given to choose the one that... See more

Rated 5 out of 5 stars

Really grateful for all the help Paul gave me with consolidating my debts. He made the whole process much less stressful and was always helpful and easy to talk to. Even months later, he still replies... See more

Company replied

Rated 5 out of 5 stars

Very professional and supportive. Went through everything and helped with explaining all options. No pressure to decide what option best suited my situation. Knowing the there is someone there took th... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service

About UK Debt Expert

Written by the company

Get help to deal with your debt

How much debt do you have?

Whether you’re falling behind on payments or struggling to get credit, our advisors can help you explore the right way forward.

We help those who:

  • Are falling behind on bills
  • Struggle to get credit
  • Can’t get a consolidation loan
  • Feel stuck making minimum payments
  • Want to stop creditor contact

About UK Debt Expert

Written by the company

When it comes to debt, you want to speak to an expert. Our advisors will take the time to understand your situation and guide you through the debt help process. We’ll explain the pros and cons of each option, including any risks, costs, and how your credit file may be affected, so you can make a fully informed decision about what’s right for you. At UK Debt Expert, we’ve supported thousands of people in exploring debt solutions tailored to their circumstances and we’re here to help you do the same.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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4.9

All reviews

(3,391)

2,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ive been throught some very difficult…

ive been throught some very difficult and challenging times last year or so..... i did not know where to turn ...i rushed into a DMP unaware and thinking this was my only way out of my situation.... well i then started to think in a more realistic way, i found this fab honest friendly advice and i was advised stress free .

June 4, 2026
Rated 5 out of 5 stars

Luke was compassionate

Luke was compassionate, displayed empathy, was reassuring and understanding but above all, he was non judgemental.
Luke spent a long time with me. He gathered all the required information, explained all the jargon and legal stuff and provided me with options.
I started my phone call being in a very bad place but by the end of the conversation, I felt as if a huge weight had been lifted from my shoulders - thank you Luke and thank you UK Debt Solutions.
There is a long road ahead but for the first time in a long time, I feel as if I can breathe.

June 4, 2026
Rated 5 out of 5 stars

Absolutely amazing support

Absolutely amazing support. Everything was clearly explained with support and no judgement. I highly recommend this service to anyone who is struggling with debt.

June 4, 2026
Rated 5 out of 5 stars

i started of very nervous and worried…

i started of very nervous and worried about being judged but now after the call and haven things in place to be debt free , i feel relieved i cannot
believe there id help out there for this situation , you dont have to struggle when circumstances change

June 4, 2026
Rated 5 out of 5 stars

The help you need in order to clear debts

Teishny dealt with my financial situation. She was calming and gave me the best help and advice i could have wished for. She advised me of all my options and guided me to find an affordable solution to clear my debts.
I would highly recommend speaking to her
Jeremy

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

This company is great I was in a lot of…

This company is great I was in a lot of debt worrying all the time but once I talked to gerald ngowi he helped me all the way through the process I would really recommend to anyone in the same situation to get in touch with uk debt expert it's a weight of my mind. Thanks again

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kenan

I must honestly say that I cannot express my gratitude enough to the company and especially to Kenan.

Right from the beginning, Kenan has reassured me and made everything sound easy. Initially, I was quite apprehensive about talking to anyone, but that feeling immediately changed after talking to him.

Kenan is prompt, fast, thorough, and extremely knowledgeable. He answered all of my questions, including some rather awkward ones.

It is amazing how easy this entire process turned out to be because of the professionalism of Kenan.

Once again, thank you very much, Kenan and company.

June 3, 2026
Unprompted review

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