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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items exceeded their expectations. Many consumers also highlight the competitive and affordable pricing, along with a wide selection of products. The delivery service is frequently commended for its speed and efficiency, with many orders arriving quickly and well-packaged. However, some customers reported dissatisfaction with the quality of certain products, specifically mentioning issues with drill bits that performed poorly on materials like stainless steel or failed to remove swarf effectively. A few people also experienced problems with missing items in their orders or received products that did not meet their expectations for durability.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise the brilliant quality, good... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and fast... See more

Quality

Clients share positive opinions on quality. Many customers praise the brilliant and excellent quality of the... See more

Price

People report positive experiences with price. Customers consistently find the prices to be reasonable,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service with UK drills and Angela was extremely helpful with a return of a product I ordered incorrectly. I would highly recommend them to friends and family

Rated 5 out of 5 stars

Need some size drill bits for tapping 10-32 UNF thread. UK Drills came up on a search. Prices were great for 10off, and excellent choice of drill bit sizes and manufactured materials. Speedy delive... See more

Rated 5 out of 5 stars

Needed some help choosing the right drill bit, customer service was great and really knowledgeable. Order arrived quickly and works well. Would use again.

Rated 5 out of 5 stars

I recently ordered from Ukdrills and couldn’t be happier with the experience. The quality of the products exceeded my expectations, and the delivery was very quick everything thing I ordered was packa... See more


Company details

  1. Tool Wholesaler

Written by the company

Choose from over 7,000 professional drill bits online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant range of bits

Brilliant range of bits
Got everything you need for the small house jobs to the stuff on site
Would definitely be buying again

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

After posting a review in August of…

After posting a review in August of 2024 I have just received a reply Sept 2025,deserves -10 if it was available,I stick by my original review that these drill bits of which I purchased 4,4.5,5 and 6mm long series,are nothing but wire Chinese rubbish keep away.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I recently ordered from Ukdrills and couldn’t be happier with the experience. The quality of the products exceeded my expectations, and the delivery was very quick everything thing I ordered was packaged really well, I’d really recommend ordering from uk drill!!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Always spot on

Always spot on

Great price, great quality
Next day delivery.

I would definitely recommend this company

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted source

Ordered multiple times from UK Drills. The quality is always on point. When you’ve been going for as long as they have, you know the quality is bound to be there. I’ve spent hundreds of pounds with them and never been let down.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Good prices, good service. Arrived next day, very impressed.

I'm doing some threading work and needed some obscure size drills.
Ordered yesterday and arrived today, I've given them a few tests this afternoon and I'm extremely impressed, even been putting loads of pressure on the larger drills and not able to break them!
I'm only milling/ drilling turning brass bits for engines, and I'm not really experienced enough to give a proper review, but the bits are good enough for me, and the service and prices are excellent. Would recommend.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve bought some rubbish over the…

I’ve bought some rubbish over the years, but these drill bits are quite possibly the worst quality items ive ever bought! Got two full sets of flat wood bits. When they arrived, they looked like they might be sharp enough to go through some hot butter. 18 and 20 ones twisted on the first hole drilled. The 35 and 38 both sheared off on the first hole. Can’t say what the others were like, because they have all gone in the bin. If you are a diy’er, looking for one hole, or very occasional use, possibly ok, but for professional use, forget it. Thought they were too cheap to be true, turns out they were. Buy cheap, buy twice.

February 26, 2024
Unprompted review
UK Drills logo

Reply from UK Drills

Hi, we are very sorry to hear this. With over 40 years as a drill bit specialist we pride ourselves on great value, unbeatable quality and having the right drill bit for every job. Please get in touch so we can ensure the correct drill bits were purchased for the material you were drilling as this can make a significant difference to how a drill bit performs. Thanks UK Drills.

Rated 5 out of 5 stars

They done it again

Title: Exceptional Service and Rapid Delivery

I recently made my second purchase from UK Drills, and once again, they have exceeded my expectations. Despite placing my order with just minutes to spare before the next day delivery deadline, I found myself utilising the new drill by 8:30 the following morning.

The efficiency of their service is truly commendable. The product not only met but exceeded my expectations, offering a superb balance of quality and affordability. The speed at which my order was processed and delivered speaks volumes about their commitment to customer satisfaction.

I am thoroughly impressed with UK Drills' professionalism and dedication to delivering a seamless experience. The combination of a great product, competitive pricing, and swift delivery makes them my go-to choice for all my drilling needs. I highly recommend UK Drills to anyone seeking top-notch products coupled with exceptional service.

March 1, 2024
Unprompted review

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