Ukgardensupplies Reviews 

347
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very impressive supplier, Fiona reacted immediately to a problem and solved it straightaway Cannot ask for any more! Will use them again in future as I have full confidence in them

Rated 5 out of 5 stars

Received an ordered item which arrived when stated. Unfortunately one of the items was brocken. I sent an email off with a picture and received a response within 5 mins. I was offered a replacement or... See more

Rated 5 out of 5 stars

The item I bought was damaged on receipt. I contacted the company by email and they happily replaced the item free of charge which arrived within a couple of days. Excellent service, a big thanks to... See more

Rated 5 out of 5 stars

Ordered log edging in different sizes for our borders. Arrived so quickly. Such brilliant quality and we’re sure will last for many years. Excellent price. Was exactly what we were looking for. We are... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

UK Garden Supplies - Large online Garden Centre


Contact info

4.8

Excellent

TrustScore 5 out of 5

347 reviews

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4.8

All reviews

(347)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company

Excellent customer service from this retailer and product purchased was both good value for money and of high quality, so pleased with my purchase

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

We were looking for a sturdy arch…

We were looking for a sturdy metal arch. I wrote to ask about the description- email response same day. We ordered the arch and it arrived within two days and we are very pleased. It is exactly as described and looks perfect in our garden

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

Order and delivery of log roll

Placed an order for log roll on the Sunday, then called on the Monday to confirm. Was informed that they were out of the particular size I wanted and was offered an alternative at the same price. Took delivery at lunchtime today ( Tuesday) and I live way down in the south west. Forget the rest, these are the best . First class service all round.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality and service

Ordered large qty of log roll for garden on monday night. By wed morning it was delivered.(charge was very small) Quality way better than garden centres and much much cheaper. Highly recommend. KD Cheshire

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Placed order Sunday evening and somehow, last character of postcode was missing. Sent them an email when I noticed on Monday and was told that they had already looked up the rest of the postcode and delivery courier already booked. Goods arrived Tuesday lunchtime.
Excellent service.

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and quality

Twice now I have used your company, the two large wooden planters are superb, now planted up with a floribunda shrub rose, early bulbs and primroses either side of our front door.
Yesterday I received my second order of an Apsley Plant stand, again excellent quality and very well sealed against the weather..looking forward to seeing the St. Swithun climbing rose cover it this summer.
Your service is excellent and delivery on both occasions was quick and without damage to either item. Seriously wondering if I actually have room for two Peony frames 🤔

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

I ordered a garden obelisk but when it arrived it wasn’t in perfect condition. I contacted the supplier, got a prompt response and the issue was dealt with quickly and to my satisfaction.

November 22, 2021
Unprompted review
Rated 3 out of 5 stars

Slow customer service

The item i ordered is exactly what I wanted unfortunately the fixings on it don't work. I have sent 3 emails and made 3 phone calls to try and sort this out and no one responded. Eventually Fiona did contact me and very swiftly sorted the problem and I am now very happy with my purchase. Shame it took so long to sort.

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant obelisks

The obelisks are visually pleasing and very well manufactured. My latest order was foe two Parisian obelisks which was submitted on the Monday and arrived in rural Worcestershire the next day and, as always, being well packaged. I certainly would recommend this company for the quality of it’s products and all round efficiency

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great All Round

Great price for the items I bought. Emailed to ask delivery time as I couldn’t see it when I checked out (maybe a point to note) but Fiona got back to me promptly to let me know when it would be and arrived on time. Good quality garden plant hoops and much better value than others I’d viewed. Happy customer!

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, kind and friendly upon emails and deilvery Also great quality stuff.

August 13, 2021
Unprompted review

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