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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers had a great experience with this company. Many individuals mention that the staff is exceptionally patient, understanding, and knowledgeable when explaining complex visa procedures to clients. Consumers frequently praise the helpful helpdesk and professional representatives for making the entire application process completely smooth and stress-free. However, some customers also noted issues regarding persistent sales approaches and requests for prompt payments for services. A few reviewers felt that the overall communication regarding financial transactions was difficult, leaving them disappointed and frustrated with the interaction. People experienced situations where unexpected cost requirements created a challenging environment during their support calls.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, as reviewers share mixed feelings about their... See more

Customer service

People report positive experiences with customer service, noting that representatives are kind, polite, and... See more

User experience

Users describe positive interactions with user experience, highlighting clear explanations and helpful... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over persistent sales approaches... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah I agree with Hope conversation she gave me a good advice that how can I come to uk I appreciate her that's why I can feel free talk her. She is good

Company replied

Rated 5 out of 5 stars

I was totally lost with the UK visa process before I found UKGIC. After my first call, I felt at ease. My case manager was patient, understanding, understanding, and super organized.

Company replied

Rated 5 out of 5 stars

I have been spoken with several agencies before choosing Ukgic, and I am glad I did. They’re knowledgeable, trustworthy, and easy to talk to. Highly recommended!

Company replied

Rated 5 out of 5 stars

There services are very useful and helpful. I am very satisfying from there helping desk. I am thankful to Sofie Mam for providing me the helpful details about immigration process.

Company replied


Company details

  1. Immigration and Naturalization Service
  2. also in
  3. Immigration Attorney

Written by the company

UK Global Immigration Consultants is committed to providing expert guidance and support to clients seeking to navigate the complexities of the UK immigration process. We specialize in helping individuals and families achieve their desired pathway to the UK, whether for work, study, family reunification, or other immigration purposes. Our team consists of highly skilled and experienced IAA consultants, recognized as leading UK immigration experts. We are fully authorized and regulated by the British government, ensuring that our advice and services adhere to the highest standards of compliance and legal requirements. We understand the importance of making well-informed decisions when it comes to immigration, and our team is here to provide accurate, clear, and professional advice throughout your journey. At UK Visa Consultancy, we prioritize making your immigration experience as smooth and stress-free as possible. We take the time to listen to your needs, assess your eligibility, and offer tailored solutions that best suit your circumstances. From visa applications to supporting documentation and beyond, we stand by your side, providing practical advice every step of the way. Trust us to turn your aspirations into a reality, ensuring a successful transition to life in the UK.


Contact info

4.0

Great

TrustScore 4 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(143)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There services are very useful and…

There services are very useful and helpful. I am very satisfying from there helping desk. I am thankful to Sofie Mam for providing me the helpful details about immigration process.

May 7, 2026
ukgic.com logo

Reply from ukgic.com

Hello Hamid, thank you for your kind feedback! We’re glad to hear that you found our services helpful and that Sofie was able to provide useful information about the immigration process.

We truly appreciate your support, and if you ever need further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

This conversation is very helpful and I…

This conversation is very helpful and I am very satisfied thiscal

May 5, 2026
ukgic.com logo

Reply from ukgic.com

Hello Chanda, thank you for your feedback! We’re glad to hear that you found the conversation helpful and that you were satisfied with the call.

If you ever need further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

Ya Exilent and helpfull thanx Alot

Ya Exilent and helpfull thanx Alot

April 17, 2026
ukgic.com logo

Reply from ukgic.com

Hello Malik, thank you for your feedback! We’re glad to hear our team was able to help you. If you ever need further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

Great conversation

Thank you great conversation good service i m satisfied

April 15, 2026
ukgic.com logo

Reply from ukgic.com

Hello Asad, thank you for your feedback! We’re glad to hear you had a good experience and enjoyed speaking with our team. If you ever need further assistance, please feel free to reach out.

UKGIC Team

Rated 1 out of 5 stars

This is 100% a scam

This is 100% a scam. If you look at all the reviews, or google them, you'll see TONS of people who have had $1000s stolen from them. Anywhere you look, they have lots of bots writing 5-star reviews and flooding the system with them. Whether it's TrustPilot or Quora, they are all copy-pasted reviews.
What started out as a fairly normal, legitimate call about their services turned into an extremely pushy and aggressive sales call. They were asking for over $1000 for their services, and told me I needed to pay ASAP because they could not hold my file for any length of time. I asked for 24 hours to sleep on it, and was told I was unprofessional and berated me for not being serious about applying for a visa and that this was my one and only opportunity, that I would have to wait 12-18 months for another chance at applying. They would not let me off the phone without paying first. It all seemed too good to be true, and I'm glad I followed my instincts. Even if this is a real company, which I HIGHLY doubt, I would never do business with someone who is so aggressive and pushy in their sales pitch.

April 9, 2026
Unprompted review
ukgic.com logo

Reply from ukgic.com

Hello Emilie, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was unpleasant. This is not the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.

We understand your concerns regarding the communication and the way the call was handled. These are important matters, and we take them seriously. So, we would like to review this interaction directly to better understand what happened and address your concerns. Please contact us at support@ukgic.com with the full name and contact details used, along with your application number, so we can investigate and follow up with you directly.

Thank you again for bringing this to our attention.
UKGIC Team

Rated 5 out of 5 stars

Great experrience ..nice to talk.

Great experrience ..nice to talk.. Thnkyou ..

April 9, 2026
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Reply from ukgic.com

Hello Sundas, thank you for your feedback! We’re glad to hear you had a good experience and enjoyed speaking with our team. If you ever need further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

I had a very helpful call with someone…

I had a very helpful call with someone from the UK who gave me guidance about the sponsorship visa process. They explained things clearly, shared practical tips, and made the whole process feel less confusing. I appreciate how patient and informative they were, especially in answering my questions. Overall, it was a useful and reassuring experience for someone looking to explore opportunities abroad.

April 9, 2026
ukgic.com logo

Reply from ukgic.com

Hello Annabelle, thank you for your thoughtful feedback! We’re glad to hear that your call was helpful and that the guidance provided made the process clearer and less overwhelming.

It’s great to know our team was able to answer your questions and support you with practical information. If you need any further assistance as you explore your options, please feel free to reach out.

UKGIC Team

Rated 4 out of 5 stars

A good and informative information was…

A good and informative information was it

April 7, 2026
ukgic.com logo

Reply from ukgic.com

Hello Muhammad, thank you for your feedback! We’re glad to hear that you found the information helpful and informative. If you ever need further assistance, please feel free to reach out.

UKGIC Team

Rated 1 out of 5 stars

WARNING

WARNING! THIS IS A SCAM!

They charge loads of money and give nothing back. They are based in Portugal and pretend to be in the UK. My friend got scammed for 400£. Be careful.

April 2, 2026
Unprompted review
ukgic.com logo

Reply from ukgic.com

Hello Balhazar, we appreciate you taking the time to share your concerns. We are very sorry to hear that you feel this way about your experience. This is not the experience we want anyone to have, and we take such feedback seriously.

To clarify, we operate from offices in both Portugal and the United Kingdom, and our business addresses are publicly available on our website. We are committed to transparency in how we present our services.

We would like to review the situation you have described and better understand what has occurred. Please contact us at support@ukgic.com with the relevant details so we can investigate and follow up with your friend directly.

Thank you again for bringing this to our attention.
UKGIC Team

Rated 3 out of 5 stars

You explain me very clearly

You explain me very clearly. But while you call i'm in meeting. So don't understand well

April 1, 2026
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Reply from ukgic.com

Hello Saad, thank you for your feedback! We’re glad to hear that the explanation was clear, and we understand that the timing of the call may not have been ideal.

UKGIC Team

Rated 1 out of 5 stars

This company has taken lots money off…

This company has taken lots money off my elderly parents and now wants more money. Looking at company house this company does not exists. I am totally disgusted and want they money back as that is there savings

Michaela

I love the answer back it's the same generated response by AI with just names add. Do not use the company, sorry not company as ut us not registered total scam

March 31, 2026
Unprompted review
ukgic.com logo

Reply from ukgic.com

Hello Michaela, we appreciate you taking the time to share your concerns. We are very sorry to hear that your parents’ experience with our team has been disappointing. This is not the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry if this was not reflected in their interaction with us.

We understand your concerns regarding the payments and the situation you have described. These are serious matters, and we take them very seriously. All services and fees are outlined in our agreements, and we are prepared to review your parents’ case carefully to clarify what has occurred.

We would like to investigate this matter directly and assist you further. Please contact us at support@ukgic.com with the full name and contact details used on your parents’ file, along with any reference number, so we can review the case and follow up with you directly.

Thank you again for bringing this to our attention.
UKGIC Team

Rated 5 out of 5 stars

Good

Great experience for this company

March 12, 2026
ukgic.com logo

Reply from ukgic.com

Hello Hamza, thank you for taking the time to leave us a review. We are glad you had a positive experience with us. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

Great conversation

Great conversation

March 11, 2026
ukgic.com logo

Reply from ukgic.com

Hello Muhammad, thank you for taking the time to leave us a review. We’re glad to hear that your experience with our team was satisfactory. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

nice One

nice one great experience

March 2, 2026
ukgic.com logo

Reply from ukgic.com

Hello Bilawal, thank you for taking the time to leave us a review. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

Yes mam...........

Corresponding

February 20, 2026
ukgic.com logo

Reply from ukgic.com

Hello Zahirullah, thank you for taking the time to leave us a review. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 1 out of 5 stars

Very disappointing and stressful…

Very disappointing and stressful experience.

I was contacted by phone on regarding UK visa assistance and agreed to their services during the call. Within approximately two hours, I cancelled in writing, after reviewing there legitimacy online. No work had been carried out and no service had been provided.

Despite this, my cancellation was rejected and I was told the payment was non-refundable. I was offered only a partial refund and sent a “resolution agreement” that required me to give up my right to a full refund and agree not to say anything negative or pursue the matter further. I was also told my cancellation would not be valid unless I signed this document.

Since cancelling, I have been contacted repeatedly by phone from many different numbers, even after clearly requesting communication by email only. The calls have continued despite blocking multiple numbers.

Based on my experience, I cannot recommend this company. The handling of cancellations, refund requests, and customer communication has been very concerning.

February 18, 2026
Unprompted review
ukgic.com logo

Reply from ukgic.com

Hello Zuzanna, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was disappointing. This is not the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry if this was not reflected in your interaction with us.

We understand your concerns regarding the cancellation process, refund discussions, and the communication you received. These are important matters, and we take them seriously. Cancellation and refund requests are handled in accordance with the terms outlined in the service agreement, and we are prepared to review your case carefully to ensure it has been managed appropriately.

We would like the opportunity to look into this matter directly. To protect your privacy, we cannot discuss case details publicly. Please contact us at support@ukgic.com with the full name and contact details used on your file, along with any reference number, so we can investigate and follow up with you directly.

Thank you again for bringing this to our attention.
UKGIC Team

Rated 5 out of 5 stars

Amazing experience Good understanding…

Amazing experience Good understanding and explanation of everything

February 16, 2026
ukgic.com logo

Reply from ukgic.com

Hello Fiza, thank you for your kind words! We’re delighted to know that you found our guidance helpful and that our team was able to support you throughout the process. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 4 out of 5 stars

My experience is good doin well

My experience is good doin well

February 16, 2026
ukgic.com logo

Reply from ukgic.com

Hello Leny, thank you for taking the time to leave a review. We’re glad to hear that you had a positive experience with us and that our team was able to help you. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars
ukgic.com logo

Reply from ukgic.com

Hello Junaid, thank you for taking the time to leave a review. We’re glad to hear that our team was able to explain everything in a clear manner. If you need any further assistance, please feel free to reach out.

UKGIC Team

Rated 5 out of 5 stars

Best service

Great experience best guidelines provided

February 5, 2026
ukgic.com logo

Reply from ukgic.com

Hello Sheroz, thank you for your kind words. We’re delighted to hear that you had a positive experience with our team and that we were able to provide the information you were looking for. If you need any further assistance, please feel free to reach out.

UKGIC Team

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