UK Hair Transplant Clinics Reviews 

981
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, welcoming, and highly professional staff who consistently make them feel comfortable, relaxed, and thoroughly well-informed throughout the entire surgical procedure. Reviewers also highlight the incredibly honest and helpful consultations, noting that knowledgeable clinicians provide clear guidance and realistic expectations without applying any sales pressure. Many people also appreciate the exceptional ongoing aftercare support and the stunning, natural-looking results successfully achieved by the skilled surgeons. Consumers consistently note that the overall journey is efficient, remarkably smooth, virtually painless, and entirely worthwhile from beginning to end.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach and honest advice during... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is fast, efficient, and... See more

Customer service

People report positive experiences with customer service, noting great support and a very reassuring first... See more

Product

Customers consistently note positive experiences with product, highlighting incredible hair growth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had two surgeries from UK HTC and both were excellent. The consultations were really helpful. They don't over-promise on what is possible with surgery so you know exactly what you'll be getting.... See more

Rated 5 out of 5 stars

Dr. T, Brandon, Mollie, and Judith make a brilliant team! Mollie welcomed me in and immediately put me at ease. Dr. T made me feel very comfortable and did a great job with my hairline. Brandon and Dr... See more

Rated 5 out of 5 stars

I would highly recommend UK Hair Transplant clinic , from start to finish the whole experience is very professional and friendly, My patient coordinator Chelsea contacted me regularly to check on... See more

Rated 5 out of 5 stars

A very fast and efficient process all round. I arrived at 8am and was done by 2pm. So far results are looking good after just over 2 weeks so looking forward to seeing the results as the hair grows... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Pharmacy
  3. Private Hospital

Written by the company

We are NOT UK Hair Transplants based out of Walsall / Birmingham - Please check before reviewing! UK Hair Transplant Clinics is registered and regulated with the Government’s “Care Quality Commission” (CQC). The CQC’s role is to ensure that the hair transplant clinic providing the treatment meets the required standards and is performed in a safe environment. Not only are you protected by the fact that we are clinically governed but also because we offer a unique treatment guarantee. We are one of the only clinics in the UK that offers and upholds a guarantee on every hair transplant. We are able to do this as we are selective on those we think are suitable candidates for surgery. From the thousands of consultations we have done over the years only 40% of them are suitable for surgery as in our opinion suitable means being able to achieve a great result. If we deem you are unsuitable for hair transplant, this doesn’t mean there is nothing we can do for you, we have a wide range of non-surgical solutions we can offer. If you are just starting to thin we can offer products to lower the chance of you losing anymore or if you have receded to a Norwood 7 there’s alternative ways to create coverage. Just come and see us at your local clinic to get professional, honest and free advice.

Written by the company

Patient Satisfaction Guarantee

Free 2nd surgery if you are unhappy

If you are unhappy with the results from the first treatment after 12 months, we will do it again free of charge.

Contact info

4.8

Excellent

TrustScore 5 out of 5

981 reviews

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4.8

All reviews

(981)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

UK Hair Clinic Manchester

I recently had a hair transplant with Dr Elgindi, he put me at ease on the day and made the experience as comfortable as possible. Post op I have also received great aftercare from my patient coordinator Chelsea who guided me through the various care stages necessary in the weeks after the op. Whilst it’s still early days I am very happy with the results so far.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Hair Transplant Experience

I had my hair transplant done at UK Hair Manchester last week and I would like to thank Dr Elgindi and all his team (Ali, Mollie, Rosa, Judith and Chelsea in the aftercare department) for all the work they have done and how easy they have made the whole experience for me.

They made me feel that the patient comes first and they made sure that I knew what was happening at every stage of the process.

If you are thinking about getting a hair transplant this is the place to do it!

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Dr Elgindi and uk hair team

I had my procedure with Dr Elgindi,
his technicians on the day were Mollie and Ali.

Chelsea was my patient coordinator who kept me updated and informed me of what would happen on the day and what I’d need to do the week before. I can honestly say the information she provided made it all a comfortable experience.

On the day of the procedure I was thinking of backing out of it due to myself being anxious and nervous about operation on the day.
I explained all my concerns to doctor Elgindi about the way I was feeling and he made me feel at total ease and after explaining what he was going to do he drew lines of where grafts would be put and where they’d be took from,
So I decided to go ahead

Dr Elgindi, Mollie and Ali made sure I was not in any pain or unease during the operation and kept me informed what was going on at all times(not to mention putting the classic movie FIGHT CLUB on for me😁).the whole procedure took only about 5 hours for me, I was relaxed and in no pain the entire time.
Chelsea has been available day/night to answer any questions that I have and has made me feel like I was her top priority.

I would highly recommend dr Elgindi and UK hair to anyone who is considering having more hair put in so they can have a better haircut😁👍

A really professional company
Can’t speak highly enough of them

Thank you
UK HAIR

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Poor company

These reviews are a good few years after my actual procedures , but since that time has past iv had time to reflect and also seen a lot of my friends get much better results in Turkey and for a fraction of the price I got charged , so I want to make people aware of ukhairtransplantclinics and how they operate. My first procedure was a F.U.T for 1800 grafts back in November 2016 on which I was quoted £3900 ,, I found that very expensive at the time and if it were now I’d obviously never pay that , but we’r going back 7 years ago and they definitely weren’t as common as they are now. My procedure was in Nottingham and my surgeon on the day was a doctor Harris Haseeb , who I will say seemed good but the communication between the clinic and himself was dreadful , all he had to go on one was one grainy black and white photo of my hair and no other information at all , so he can only work with what he’s got I suppose. The procedure also seemed rushed and it didn’t look like I had received 1800 grafts. As soon as I was done it almost seemed like they wanted me out of there as soon as possible , which then made sense as upon being ushered out the surgery there was another patient waiting to go in , so that’s obviously why. Then that was me I received a small bag with some antibiotics , sent on my way and got told I’d have a 6 month review “on which on the 6 month mark” I actually had to contact them , as they didn’t get back in touch with me. I followed all the after care treatment , but for what ever reason my treatment wasn’t a success , and I couldn’t help but think I’d just wasted £3900.

So after a lot of going back and fourth ukhairtransplantclinics agreed that it hadn’t “fully” worked out , in other words they meant a certain percentage of the grafts had set but a lot hadn’t as well. So the options they gave me were another F.U.T procedure , we’re they’d reopen my scar and give me 1000 grafts for free , or they would give me a F.U.E procedure also for 1800 grafts at a additional cost of £2500.

I wasn’t keen on having my scar re-opened so I reluctantly went for option 2 , baring in mind the total cost is now at £6400! So after an initial meeting a few months prior , come January 2019 I went for my second procedure with a Dr Vikas Kunnure , In Manchester. like Dr Harris he seemed ok , but that rushed element seemed present again and it’s as if they were on a timeline to get it done. After the procedure he told me that they managed to actually fit 2200 grafts , instead of the 1800 but I really struggled to see this as there were big spaces he had left and I remember asking him about this and he assured me it would be fine….

my case manager at the time a “Judith bainbridge” assured me that after the 18 month mark the full results would show , well it’s fair to say they never did! It’s also worth noting About a year after my procedure , there was an article in the Sun newspaper about surgeons leaving bad hair transplants within the U.K and Dr Vikas Kunnure was mentioned. Now I’m fully aware you can’t believe everything you read in the paper and especially all be it the Sun , but it certainly didn’t do anything for my confidence seeing this. I’m sure the article will still be online if you search for it. You also soon find out that a lot of these surgeons work on a self employed “agency” basis to such company’s like ukhairtransplantclinics and don’t actually work for them full time! It wasn’t until recently that i’d seen a few of my mates who’d had procedures done in Turkey , that I realise how ripped of I was! I’m not saying my grafts were incorrectly planted , I just know they didn’t put in as much as they charged me for , and For £6400 I’v basically got nothing to show for it and could have gone over to Turkey and got close to 10,000 grafts for that price , and from what iv seen with my own eyes the results are brilliant.

Paul and Nigel who you have your consultations with are nice enough guys , but again they’re just “salesmen” please don’t misinterpret these guys for experts , as they really aren’t. All you are to them is a £ sign and they get commission on every patient who books up through them , all they do is tell you what you want to hear instead of being honest. Why iv waited a few years to leave this review I can’t honestly answer , maybe I just stupidly thought the longer I waited that the hair mite eventually come in.

I also personally opted against taking “finasteride” due to the possible side affects that come with them. Again they’ll try convince you that it’s only a “small” percentage that suffer from it , but I’d definitely advise anyone to do there own research first before taking it as the side effects can be irreversible once started. If they try to remove my review as well , il keep re-posting it as I paid this company £6400 so I’m more than entitled to my honest review and opinion on them as a company and my experience. God bless Kevin

October 13, 2023
Unprompted review
UK Hair Transplant Clinics logo

Reply from UK Hair Transplant Clinics

Kevin, we appreciate your feedback. There’s a lot of information in your review, I would like to respond to the main points.

1) Previous surgery
a. You had your original surgery with us in 2014 with Dr Haseeb and at your 3rd post surgery review you indicated that you were happy with the results and service from UK Hair. Unfortunately, you didn’t take our advice to go on Finasteride and therefore had lost more hair and so you wanted to have a further paid transplant with Harris which you did in Nov 2016

2) Treatment Guarantee
a. On your 3rd physical review post-surgery 2 we agreed immediately at the review that the results were not as good as we wanted and immediately agreed to a free retreat as per our guarantee. However, as per your previous surgery you didn’t follow our recommendation to go on Finasteride and therefore you had suffered further loss in the non-transplanted area and we agreed to only charge at cost for this as a goodwill gesture.
Regarding retreats our most recent audited figures indicate about 4% of patients require a free enhancement. This is considered to be world class and you will not find any reviews that say that we don’t fulfil our promise to retreat patients who are not happy.

3) Dr Kunnure
I believe there was an article in a newspaper about a Scottish clinic who Dr Kunnure worked with prior to working with us. I believe he left that clinic because he had concerns about the service the clinic was providing to his patients. We worked with Dr Kunnure for 5 years until 2021 and he provided excellent care to our patients.

4) Not putting in the grafts you paid for
a. Being a government regulated clinic we are audited by the health regulator and one of the areas that is reviewed is actual v planned grafts. We have just double checked your records and you did receive more than the booked for graft numbers overall, you are more than welcome to have a copy of your notes.


5) Results of your 3rd surgery
a. You had your 3rd surgery with us in January 2019 and we haven’t heard anything from you in nearly 5 years until now, as per previous surgeries we sent you several messages requesting that you contact us to attend reviews, but we never received a response. We demonstrate that aftercare is important since after both your previous surgeries we saw you physically 3 times post-surgery in Edinburgh. You indicated that you recently emailed us, this email was sent 24 hours before posting your review (the first time) and it was sent to a generic email box that can take up to 3 days to get a response. As you mentioned in your review you did have a contact for Judith, if you had emailed her directly, you’d have received a quicker response.

6) Turkey Prices
a. I agree that Turkey prices are lower than the UK however there is a far greater retreat rate, and nearly always patients must pay again to have more grafts in the original transplanted area. The only reason why the prices are less is because in Turkey, hair transplant surgery is not regulated. This means that clinics have no accountability and therefore can reduce their costs by reducing the quality of service. The most common area where this happens is by having the surgery performed by non-medical people.
To give a balance review some patients do get a good result, but they are the minority.



Kind Regards

UK Hair Transplant Clinics

Rated 5 out of 5 stars

Outstanding!!!

Im just shy of a week post op with UKHair so very early doors with my journey, but I can honestly say though, at this present moment in time from the start, the team have been great in all departments at UKHair, Lindsey, Nigel, Ashleigh, thank you 😊 A huge appreciation for Dr Tetiana Mamontova and her team of ladies, who made me feel so at ease and heard on the day of my surgery; within half an hour of meeting them at the Nottingham clinic, I knew I was in safe hands and it was an enjoyable day and experience 😊 A massive shout out to Chelsea, my patient coordinator who has been nothing but supportive and reassuring throughout these last few weeks, she has truly been amazing guiding me through everything!!! 🥰 I’ll be sure to write another review at the end of my journey, thank you 😊

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Earlier in the year I was looking into a hair transplant. I wasn’t sure where to begin, I read that you can go abroad and you get it done over there but was unsure about the aftercare if I needed to contact anybody, or even just to speak to someone over the phone if I had any questions in general. I came across
UK Hair transplants I was put far more at ease with their stance of looking after the patient and high standards of after care.

I went to speak to a consultant from UK hair transplants clinics (zoom video call before that) and was put at ease as I was speaking to someone face to face.

I decided to take the plunge and made an appointment for the hair transplant itself. What I liked appreciated the most before the surgery (December 2023) I could contact the company when I had any questions. I spoke to Chelsea and Kelsey and they very helpful.

I arrived for my surgery and Met Mani (Dr Mittal) Mani was absolutely fantastic as he was very welcoming and it was a relaxed atmosphere I was walked through what would happen that day. I then met the 3 technicians in the operating room. Alicia, Natasha and Nicky. I was well looked after by the team we were and chatting throughout the day and making jokes. The team was OUTSTANDING as they treated me like a person and talked to me what was happening at certain points of the operation itself. I would mark 6 out of 5 stars if trust pilot would let me.

The after care has been fantastic. Mani walked me through what to do in the next few days how to sleep how to wash my hair (goodie bag included before I left leaflet aswell the do’s and dont’s.) i was sent messages by the UK Hair Transplant clinics team what do and not to do after surgery. I’ve been contacted be Chelsea in the past couple of weeks to check up how I’m getting on and what to do on day 3, 5 , 7 and so on.

I’m healing up really well and can’t wait to see the full results in the next few months.

⭐️⭐️⭐️⭐️⭐️⭐️

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Phenomenal

I had Dr Elgindi and the lovely technicians that were Mollie and Ali Not to forget Chelsea the excellent patient coordinator. I can comfortably say this is by far the finest and most comfortable experience I have ever had in a medical environment.

Dr Elgindi, Mollie and Ali made sure all of my needs were met and were an absolute pleasure to talk to. Despite the whole thing taking over 8 hours, I was relaxed and in no pain the entire time. Chelse has been available day or night to answer any questions I have and has made me feel like my well being is her top priority.

I would highly recommend this team and UK hair to anyone.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Do NOT panic about pain or needles.

I'm 24 years old and had my hair transplant with UK Hair on the 10th of November 2023. I got ~2,300 grafts.

Hopefully this review helps people calm their nerves and be less scared about the entire procedure. If you're nervous of any pain or discomfort, DON'T BE.

When I first went ahead to get my hair transplant, I had a video consultation with Nigel. This lasted about 10-15 minutes, he explained the cost and how the procedure would work with me. He made the process simple and answered any questions I had. He recommended I start taking Finasteride, so I decided to go ahead with this - please ask about any side effects to Nigel, there are some people may be concerned about it, but I wasn't so much & I have suffered no side effects from this at all. This is also where you will pay your deposit and be quoted for your grafts.

A few weeks later, I then attended my in person consultation in Glasgow. The only issue I had here is that I found out I needed more grafts than initially quoted, so I had to pay a large additional sum of money. Luckily I had money saved, so wasn't so much of a problem - but definitely could be for less fortunate people. Paul, who did this consultation was professional and checked my donor area to ensure I was a suitable candidate for this procedure. I was only here for around 10 minutes and it was another easy process.

Then, on the 10th of November, I went in for my surgery in Manchester, extremely nervous, so much so I was shaking. Dr Tatianna and her team are extremely welcoming and will make you feel at ease as well as answer any questions that you have. Before the procedure she drew out my desired hairline to my needs and then gave me some antibiotics and diazepam.

You then lay face down and the anaesthetic is injected into the back of your head a few times. To anyone reading this worried, please don't. You will feel a very, very slight nip of the anaesthetic, but the needle itself is painless. After this is done, the donor extraction is literally painless - I felt nothing. This part took around 2.5 hours in my case and it's just a case of moving on your back and sides a few times so that the Doctor can extract.

Once this part is done, you then get anaesthetic on the top of your head and you get to watch a film of your choice. They then made incisions (took about 20 minutes I'd say). The anaesthetic and needle are again, very slightly nippy, but very bearable. Again, after this, everything is absolutely painless.

After the incisions they implanted the grafts, I suppose how long this takes depends on how many grafts you get, but in my case it was about 3.5 hours - it flies in when you're watching a film.

After that, the surgery is over and in my experience there was absolutely no pain whatsoever up until now, 1 week later. The worst part of it for me, was the swelling, this is painless but extremely annoying. It travelled down my face for about 2 days, then entirely disappeared. This will happen to anyone though who gets this surgery, but again, no pain in the aftercare process.

After 1 week, I am now in routine of washing my hair gently (and finally off of that neck pillow), but the difference I can already see in my hairline is crazy, the results really are good. Chelsea, my coordinator has called me a good few times to catch up and answer any questions I have, which has been a great help.

I hope this review helps someone who might be as nervous as I was before any of this, but trust me, none of it is as bad as you're thinking - especially the needles, which you won't even see.

If it lets me, I will update this review monthly :)

Thank you again to UK Hair, Dr Tatianna and her team, as well as Chelsea.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Tetiana was fantastic

Tetiana was fantastic, made me feel at ease from the moment I walked in. Her experience was obvious so I felt in safe hands. The procedure itself was also done very professionally, I was always told about each step of the surgery before it happened which made me feel even more comfortable and the whole thing didn’t seem to take too long either. I also didn’t feel a thing! All the nurses were brilliant as well, friendly and professional. Very pleased with the overall experience so far and remain confident I’ll be pleased with the end results. Highly recommend.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very ethical company

Very ethical company, due to circumstances, I needed the returning of my deposit which they were prompt with, this helped me to avoid a awkward situation
-OM

November 15, 2023
Unprompted review
Rated 4 out of 5 stars

Very happy with procedure.

My experience was made great by very nice and competent staff. The procedure went smoothly, everything was explained and the aftercare has been very comforting to have. There was no pain or discomfort during the procedure and I am very satisfied with the results at this time

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Highly reccommend.

Everyone in the clinic were great. Every receptionist I spoke to were lovely and very helpful towards me. The three doctors that done my hair transplant were some of the nicest, friendliest doctors I've ever met who quickly put any worries I had at ease. Would highly recommend to anyone looking for a hair transplant as it's very affordable and safe. ⭐️⭐️⭐️⭐️⭐️

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Had surgery 2 days ago in Manchester…

Had surgery 2 days ago in Manchester with Dr Elgindi,Mollie, Ali and the rest of the team (sorry but I can't remember names) they were all brilliant and made me feel at ease, injections were a bit painful but it was worth it I felt so relaxed with Dr Elgindi is a brilliant surgeon and also a lovely man who is so easy to talk too. On the day I was supposed to have 1530 graphs but in the end I had 1701 graphs .
From my first video call with Nigel who was brilliant and then meeting Ashleigh who also was brilliant and my patient co-ordinator Chelsea who has gone above and beyond with everything from the start of this journey to the present as she has been in contact everyday to see how I am and advise on the aftercare I can't thank you enough.
I travelled to Manchester on the Sunday and they put me up in a really nice hotel (motel one) had my surgery at 13.00 on the Monday and it was all finished by 18.00.my hairline looks amazing and I can't wait to see the end results.
A brilliant company and a brilliant team and I would highly recommend anyone to use uk hair transplant.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

easy and simple

The process was very easy and simple, the surgeon and technicians were all very friendly and helpful on the day of the surgery which made the transplant a lot more reassuring.
The hotel was nice and convenient and just around the corner from the clinic. I would highly recommend to anybody who wanted a hair transplant

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, professional experience. Dr Elgindi and all his colleagues were welcoming and gave clear instructions/updates of what was happening. They went above and beyond their job to ensure that I received maximum quality. Highly recommend

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Glad I decided against flying to Turkey.

After much contemplation and research and losing my hair from the age of 20 and my confidence alongside it, I finally took the plunge and entrusted UK Hair Transplant Clinics with my hair transplant procedure at the age of 26 and decided against flying to Turkey where it would be cheaper. 2-months after the procedure, I believe it was the right decision. From the very first consultation to the post-procedure follow-ups, the team showcased unparalleled professionalism and genuine care.

Dr Elgindi was incredibly knowledgeable, patiently answering every single one of my questions. Their detailed approach to explaining the process helped alleviate any anxieties I initially had. I was a bit anxious that the hairline Dr Elgindi suggested would be too high up / too recessed, but now that it has started to slowly grow, it looks far more natural than the near-straight juvenile hairline that I initially wanted. So a big thanks to him, as I would've ended up with a straight unnatural 'Turkey' hairline if I had gone abroad.

I didn't want to leave a review straight away, but wanted to wait until the results began to show, 2 months later I already can see the results coming in.
The newly transplanted hair blends naturally and I'm looking forward to not seeing what it looks like in a few months, not only when I have regained my hair and confidence.

To anyone considering a hair transplant in Turkey to save on costs, from my own experience I would choose this company, as you definitely get what you pay for.

(Not sure if it's okay to mention the surgeon's name here, let me know if not and I can remove it.)

August 10, 2023
Unprompted review

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