Uk Legal Assist Ltd Reviews 

30
TrustScore 2 out of 5

1.9

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Rated 4 out of 5 stars

Joe, acting on behalf of Expert Law, was helpful, polite & punctual. He explained things reasonably well and overall I was happy with the service. The only thing that I would add is to please ensure t... See more

Company replied

Rated 1 out of 5 stars

Horrible attitude from a cold caller. Money making and no, I haven't been in an accident

Company details

Written by the company

Launched in 2005, UK legal Assist Ltd has become one of the biggest document signing companies in the country.


Contact info

1.9

Poor

TrustScore 2 out of 5

30 reviews

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1.9

All reviews

(30)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, loveley, friendly courier explained everything on the paperwork and waited patiently, no pressure from them at all. He scannned everything for me no hassle!!!

May 12, 2021
Unprompted review
Uk Legal Assist Ltd logo

Reply from Uk Legal Assist Ltd

Thank you for your review and it is great to see you have received a good service from the representative. We will pass on your comments to the individual.

Rated 5 out of 5 stars

the best of the bunch

During COVID 19 they made me feel at ease with the service they provided. have kept in regular touch. All staff are super helpful to ensure clients are kept safe.

May 12, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Thank you for your review. It is great to hear you have been please with the service!

Rated 5 out of 5 stars

Very professional service

Very professional service, polite and very well mannered. Thank you for the service.

May 10, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Dear Mr Bailey, thank you so much for taking the time to write a review this will be passed on to the team. Thank you!

Rated 5 out of 5 stars

Brilliant company!

I recently contacted this company to make them aware of my experience with people claiming to be them, the lady Sophie on the phone was wonderful. And had mentioned the people using UKlegalassists’ name and website etc is providing a negative front from people reviewing, which is very unfair for a company to have to endure.

After investigating i found out they were in fact a victim of a larger network of persons fraudulently using this companies details. I’ve provided numbers etc, I encourage those who have experienced similar to provide this company with the details of those trying to scam.

If I ever need legal help, I’ll be using this company for assistance!

April 23, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Dear Lexi, thank you so much for taking the time to post your comments. It is really appreciated and this will be passed on to the team member you spoke to.

Rated 5 out of 5 stars

Legal Claim Appointment

I received a polite and helpful phone call from a friendly lady from the Office who took time to explain the process and especially given COVID the steps taken to minimise the risk by doing a doorstep service. The gentleman, professional and courteous throughout arrived on time and kept strictly (more than I was expecting) to the self distancing rules and was very thorough and detailed in his explanations. If this is how the Professions will operate in the future it is hugely beneficial to have them visit at home and ensures you cant forget anything they need. Good work guys keep it up.

April 22, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Thank you for your kind review. It is good to see that you are happy with the service you have received and we will pass on your comments.

Rated 5 out of 5 stars

Teamwork in action

I just wanted to say what a great pleasure it is to represent UK Legal Assist. During COVID 19 they have kept in regular touch to make sure that agents are safe and well and adhering to COVID 19 rules and regulations. They pay great attention to detail in supporting agents at every step of the way to ensure clients receive a first class experience. I look forward to representing them for many years to come. Well done to all at UKLA

April 22, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Thank you for your review, I will pass on your comments to the team!

Rated 5 out of 5 stars

A pleasant experience

Having recently had dealings with this company I found the staff to be extremely friendly, polite and knowledgeable. They dealt with my query effectively and efficiently worthy of a great review.

April 22, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Thank you for taking the time to add a review, I am glad you received a great services from the team.

Rated 5 out of 5 stars

I spoke to this company today as I to…

I spoke to this company today as I to was dealt with by someone claiming to be legal assist........ its not a scam but its not this company and they are in it to over sell your claims and screw the system over.

This company were helpful, polite and don't deserve the hammering given on here.

Hope this helps.

April 21, 2021
Unprompted review
Uk Legal Assist Ltd logo

Reply from Uk Legal Assist Ltd

Thank you Mr Corfield, we do appreciate your review and thank you for taking the time to speak to us yesterday.

Rated 5 out of 5 stars

UK Legal Assist Ltd is a victim of…

UK Legal Assist Ltd is a victim of organised-crime .

UK Legal Assist Ltd...... name is being made to look bad as unregulated fraudulent companies are cloning their details.

These ‘other’ company have all the correct details when they phone you about your accident and your pressured into making a claims them

then your put through to a solicitor to make a 'personal injury claim.

If you get a cold call claiming to be UK Legal Assist Ltd then let the real UK Legal Assist Ltd know, and then the authorities to investigate.

April 7, 2021
Unprompted review
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Reply from Uk Legal Assist Ltd

Thank you for putting this on Trust Pilot, we are looking into this and are in the process of trying to track these Companies down.

Rated 5 out of 5 stars

This company is being made to look bad…

This company is being made to look bad as thier name is being used fraudulently by another 'company'
This 'other' company have all the correct details when they phone you about a car accident you have had and try to pressure you into making 'false' or 'biased' insurance claims.
You are then put through to a solicitor to make a 'personal injury claim' after being 'primed'
If you get a call claiming to be UK Legal Assist Ltd about insurance then let the real UK Legal Assist Ltd know about it and they can investigate. These guys are getting very bad press due to the 'scammers' out there..... :-(

March 31, 2021
Unprompted review
Uk Legal Assist Ltd logo

Reply from Uk Legal Assist Ltd

Thank you for your review, your assistance in the matter is very much appreciated.

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