Well priced and a good choice of stock, was quick to reply to issues with delivery. Could do with a bit more customer information on delivery time and reason for failures, but that is the delivery com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
OK bit difficulty getting through on the phone,ie no answer sent an email good response wanted to speak to someone a bit difficulty. Apparently phone problems?kinda feel someone should be available t... See more
I was awaiting the delivery even after paying a large amount of for one small plastic item. It was sorted personally by Jonathan after a week of waiting. Shipping cost was refunded which I find ver... See more
Company replied
I talked to many companies and when I called ukseptictanks I spoke with Jonathon. He was brilliant. Extremely knowledgable and directs you in the way that is needed for your specific needs. I can’t st... See more
Company details
Written by the company
We are a independent drainage system suppliers, we deal with private drainage systems including septic tanks, sewage treatment plants and also supply rainwater harvesters, separators and pumping stations
Contact info
22 Wenlock Road, N1 7GU, London, United Kingdom
- 01296 326111
- sales@ukseptictanks.co.uk
- ukseptictanks.co.uk
4.4
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I contacted Jonathan at the…
When I contacted Jonathan at the Drainage company he was extremely helpful and gave good advice. The delivery of my order was on time and well wrapped. I would certainly recommend the Drainage Company to others.
December 14, 2021
Reply from The Drainage Company Ltd
Many thanks for the feedback.
Sewage treatment tank delivered without…
Sewage treatment tank delivered without a hitch despite local road closures. It looks enormous but I’m confident it will fit in the giant hole that I’ve excavated
December 6, 2021
Reply from The Drainage Company Ltd
We are glad everything went well, thank you for the review.
Reply from The Drainage Company Ltd
Thank you for the review
Reply from The Drainage Company Ltd
Many thanks for the review, glad we could help.
Good but instruction manual a big let down!
Overall very good. Arrived on time. Would have given 5 stars but was let down by poor instruction manual. This is not a small job by any means and when you have a huge hole in your garden it's great having a list of components but not when the manual doesn't tell you how to mount them!!! Come on guys. Get a decent instruction manual sorted for your customers.
October 22, 2021
Reply from The Drainage Company Ltd
Thank you for the review, we will look into that manual and see if our supplier can improve it.
I have purchased two septic tanks…
I have purchased two septic tanks separately. Each time the service has been excellent.
October 21, 2021
Reply from The Drainage Company Ltd
Many thanks for your review, happy to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.