UK Storage Company - Burton upon Trent Reviews 

5
TrustScore 4 out of 5

3.9

Units 13-15 Milan Road, Derby Road, DE13 0FW Burton upon Trent, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I rang up this morning to book some storage and Liam was very professional and friendly. He explained everything very clearly and this was backed up on email confirmation. Thank you UK storage compa... See more

Company replied

Rated 4 out of 5 stars

Generally good - once you understand there are no staff to show you around (you have to phone). Once we were able to physically visit and see the units, signing-up was simple. The units are fine. Cle... See more

Company replied

Rated 5 out of 5 stars

Alex went above and beyond with his positive attitude and support. Truly amazing service — I’ll be recommending and returning for sure!

Company replied


Company details

  1. Self-Storage Facility

Written by the company

UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.


Contact info

  • Units 13-15 Milan Road, Derby Road, DE13 0FW, Burton upon Trent, England, United Kingdom

  • 1278484100

3.9

Great

TrustScore 4 out of 5

5 reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(5)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very straightforward process to book…

Very straightforward process to book for storage.

August 18, 2026
UK Storage Company - Burton upon Trent logo

Reply from UK Storage Company - Burton upon Trent

Dear customer,

Thank you for your review! We're pleased to hear that you found the booking process straightforward and easy to complete.

At UK Storage Company, we pride ourselves on making self storage easy and hassle-free, with flexible contracts, secure facilities, and a friendly team ready to help every step of the way.

Thank you for choosing us, and we look forward to supporting your storage needs. 😊

Kind regards,

The UK Storage Company Burton-on-Trent

Rated 5 out of 5 stars

Alex went above and beyond with his…

Alex went above and beyond with his positive attitude and support. Truly amazing service — I’ll be recommending and returning for sure!

February 23, 2026
Unprompted review
UK Storage Company - Burton upon Trent logo

Reply from UK Storage Company - Burton upon Trent

Dear Kristiana,

Thank you so much for awarding UK Storage Company self storage site in Burton-on-Trent.

We are delighted that Alex went above and beyond to support your self storage experience.

Thank you for storing with us, and we'll be delighted to welcome you back.

All the best,

The UK Storage Company Team

Rated 4 out of 5 stars

Generally good

Generally good - once you understand there are no staff to show you around (you have to phone).
Once we were able to physically visit and see the units, signing-up was simple. The units are fine. Clean, dry and well-lit and the little lock provided (for a fee) works well, so security isn't a concern. Only mild grumble is not nearly enough trollies. Turned-up for our first proper visit Sunday morning to find three or four other people there with a trolly each and that's all there were. Had to wait to get one. Four trollies is a bit rubbish. Unless there are more stored elsewhere. If there are, it isn't obvious.

February 5, 2026
UK Storage Company - Burton upon Trent logo

Reply from UK Storage Company - Burton upon Trent

Dear Matthew,

Thank you for taking the time to share such a detailed review — we really appreciate it!

We’re glad to hear that once you were able to visit onsite, everything went smoothly and that signing up was simple. It’s great to know you’re happy with the unit itself and feel confident about the cleanliness, lighting, and security.

Thank you for letting us know about the trolley situation. We understand how frustrating it can be to arrive ready to move items only to find none available. We’ve passed this on to the team to review, as we want moving in (and moving around!) to be as easy as possible, especially at busy times.

If there’s ever anything else we can help with, please don’t hesitate to get in touch.

Thanks again for choosing us!

Kind regards,

The UK Storage Company Team

Rated 5 out of 5 stars

Storage review

I rang up this morning to book some storage and Liam was very professional and friendly. He explained everything very clearly and this was backed up on email confirmation. Thank you UK storage company for a smooth and easy transaction.

October 27, 2025
Unprompted review
UK Storage Company - Burton upon Trent logo

Reply from UK Storage Company - Burton upon Trent

Hi Lisa,

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Liam provided such a professional and friendly service, and that everything was clearly explained and followed up with confirmation. We're glad your experience was smooth and easy — exactly what we aim for!

Thanks again for choosing UK Storage Company in Burton upon Trent.

Warm regards,

The UK Storage Company Team

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!

October 19, 2025
Unprompted review
UK Storage Company - Burton upon Trent logo

Reply from UK Storage Company - Burton upon Trent

Dear Susanna,

Thank you for your feedback!

We’re delighted to hear that we’re delivering the high standard of customer service we always strive for.

If there’s anything else you need, please don’t hesitate to get in touch with our team—we’re always happy to help.

Kind regards,

UK Storage Company

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