Contacting them and sorting out what size storage unit you needed was so easy and straightforward…. Price was gud and they give the first 12 weeks half price….. would definitely use them again…. Excel... See more
Company replied
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The site was very clean both outside and inside. I spoke with Gabriele who was extremely helpful and guided me through the process without any problem. From my initial dealings I would recommend this... See more
Company replied
Great company and very helpful advice from Liam regarding the size of the unit I would need. Also gave me a great deal!!! Thank you
Company replied
Cost effective storage. Spoke to Alex in customer service, who was uper helpful! He got me set up and ran me through everything I needed to know and stayed on the phone until everything was confirmed... See more
Company replied
Company details
Written by the company
UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.
Contact info
Unit 8 Stepnell Park, Lawford Road, CV21 2UX, Rugby, England, United Kingdom
- 1788440100
4.2
Great
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company and very helpful advice…
Great company and very helpful advice from Liam regarding the size of the unit I would need. Also gave me a great deal!!! Thank you
June 27, 2026
Unprompted review
Reply from UK Storage Company - Rugby
Dear Dave,
Thank you so much for your kind words!
We’re really pleased to hear that Liam was able to help you choose the right unit size and secure a great deal — he’ll be delighted to hear your feedback.
If you need any further assistance as you settle in, please don’t hesitate to get in touch.
Thanks again for choosing us!
Kindest regards,
The UK Storage Company team
Contacting them and sorting out what…
Contacting them and sorting out what size storage unit you needed was so easy and straightforward…. Price was gud and they give the first 12 weeks half price….. would definitely use them again…. Excellent service 👍🏽👍🏽
May 16, 2026
Unprompted review
Reply from UK Storage Company - Rugby
Dear Ady,
Thank you so much for our five star review. We are delighted that the booking service was simple and easy.
If we can be on any further assistance, please do not hesitate to contact us.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company team
Recommend for sure
Lovely team, very helpful and kind. Set my account in few minutes, answered all questions. Definitely will recommend 🙂
February 26, 2026
Unprompted review
Reply from UK Storage Company - Rugby
Dear Joanna,
Thank you for giving us five-stars!
We’re delighted to hear that our team were helpful, kind, and able to get everything set up for you so quickly. It’s great to know all your questions were answered and that you had such a smooth experience.
We really appreciate the recommendation !
If you ever need anything in the future, we’re always here to help.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company Team
Reply from UK Storage Company - Rugby
Dear Paul,
We are delighted that you have awarded us five stars and that you received prompt service from our Customer Support Team.
If you need anything further, please do not hesitate to contact our CST.
Thank you for storing with us.
Kindest regards,
The UK Storage Company Team
Helpful staff with friendly customer…
Helpful staff with friendly customer service.
January 20, 2026
Unprompted review
Reply from UK Storage Company - Rugby
Dear Gary,
Thank you so much for rating UK Storage Company five-stars.
We are so pleased, you found our Customer Support team, helpful and friendly. We aim to deliver first-class service every time, and we are delighted when our team are recognised for outstanding service. We will pass on your comments to our wider team.
Thank you for storing with UK Storage Company.
Kindest regards,
UK Storage Company
vermin infested storage locker after spending over £8k
After paying over £8k in storage fees we went to check on our household contents in storage in the Rugby branch only to find mouse droppings, dead mice/nest in our mattress and towels, and sofas and other goods had been nibbled and eaten by mice/rats. We were very upset but had taken out expensive insurance provided the storage company (later changed to RCS) but we are now 6 months on and no resolution to our claim so we have no sofas, mattress, bedding or rugs. We were also expected to sort through vermin infested goods on the hottest week of the year in order to make a claim. We were not allowed to remove them from the non ventilated storage room to sort which I now know is a major health risk.
The final insult was when we saw a vending machine company moving food stuffs in and out of their storage locker - wonder why there are mice. On my final visit there were mouse and rat bait boxes everywhere so looks like a wider problem than our locker. Over £8k spent, no refunds, no one seemed to care and no pay out on insurance.
August 1, 2025
Unprompted review
Reply from UK Storage Company - Rugby
Dear customer,
We’re very sorry to hear about your experience and understand how upsetting this must have been.
Regrettably, the claims process took longer than expected due to factors outside of our control, and we truly appreciate your patience. Please be assured we take every step to store items safely, in line with Health & Safety requirements and statutory storage standards.
We remain committed to supporting our customers and resolving any outstanding matters as fairly and promptly as possible.
Kind regards,
UK Storage Company
Cost effective storage
Cost effective storage. Spoke to Alex in customer service, who was uper helpful! He got me set up and ran me through everything I needed to know and stayed on the phone until everything was confirmed in the app.
November 1, 2025
Unprompted review
Reply from UK Storage Company - Rugby
Dear Katharine,
Thanks so much for your review! We're really glad to hear you found our storage cost-effective and that Alex was able to guide you through everything so smoothly. We always aim to make the setup process as easy and stress-free as possible, and it’s great to know Alex stayed with you until everything was confirmed.
We appreciate you choosing UK Storage and hope we can help again in the future!
Kindest regards,
UK Storage Company
Thank you
Was great service but the price got higher and couldn't justify the storage anymore
November 1, 2025
Unprompted review
Reply from UK Storage Company - Rugby
Dear Sebastian,
Thank you for your feedback — we’re really glad to hear you were happy with the service!
We completely understand that pricing plays a big part in choosing storage, and we’re sorry to hear it became difficult to justify. We regularly review our pricing to stay competitive while maintaining the quality and security of our facilities.
If your needs change in the future, we’d love to welcome you back.
Thanks again for storing with us!
Kindest regards,
UK Storage Company
Best storage company !!
We hired a unit to store items while we moved house and it was the best thing we did …!!
Uk storage were so friendly and helpful (not having done this before). Very reasonably priced and so convenient!!
Would recommend 100%
October 24, 2025
Unprompted review
Reply from UK Storage Company - Rugby
Dear Lisa,
Thank you so much for your amazing feedback! We’re thrilled to hear that hiring a unit made your move easier and that our team was able to provide friendly and helpful service.
Convenience and fair pricing are what we strive for, so it’s great to know we delivered on that.
We really appreciate your recommendation and look forward to helping you again in the future if you need us!
Kind regards,
UK Storage Company
Extremely helpful
I called to see where I could reduce costs on my unit and Gabriele was a massive help!
October 13, 2025
Unprompted review
Reply from UK Storage Company - Rugby
Dear Ellie,
We are delighted that Gabriele was able to assist you.
All the best,
UK Storage Company
The site was very clean both outside…
The site was very clean both outside and inside. I spoke with Gabriele who was extremely helpful and guided me through the process without any problem. From my initial dealings I would recommend this company and give them full marks.
October 11, 2025
Unprompted review
Reply from UK Storage Company - Rugby
Dear Bryan,
Thank you so much for sharing your experience! We’re delighted to hear that you found the site clean and well-maintained, and that Gabby was able to guide you through the process so smoothly.
We appreciate your support and trust in our service.
If you need any further assistance or have additional feedback, please don’t hesitate to reach out.
Best regards,
UK Storage Company
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