UK Storage Company - Swadlincote Reviews 

8
TrustScore 4 out of 5

4.2

Unit C2 Optimum Business Park, Optimum Road, DE11 0WT Swadlincote, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

UK storage are a very approachable company who offer professional advice, making the finding of suitable storage stress free. Tommy Gale is a gem. No sales gimmick talk. Just honest and up front with... See more

Company replied

Rated 4 out of 5 stars

Excellent and speedy response on the telephone. Unit booked within minutes of enquiry. On arrival access very speedy once Liam clearly explained the process. Unit and entrance area clean and tidy.... See more

Company replied

Rated 5 out of 5 stars

Sammy has been so cheerful and helpful from our very first contact with UK Storage. Guiding us through the various options and letting us view a selection of the units available and then taking us th... See more

Company replied

Rated 5 out of 5 stars

Everything was done over the phone. The person who we dealt with was very professional and had a sence of humar. From phoning to payment didn't take long at all. They went through the different unit... See more

Company replied


Company details

  1. Self-Storage Facility

Written by the company

UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.


Contact info

  • Unit C2 Optimum Business Park, Optimum Road, DE11 0WT, Swadlincote, England, United Kingdom

  • 1283484500

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8)

317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Really helpful, quick and everything I asked for

June 19, 2026
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Scott,

Thank you for our five star review.

We are delighted that our team were really helpful, and were able to provide you with everything you require for a successful UK Storage Company self storage journey.

If you require anything further, please do not hesitate to contact the Customer Support Team.

Thank you for storing with us.

All the best,

The UK Storage Company team

Rated 5 out of 5 stars

Mollie was superb

Mollie was superb, had all the information and checked things she was unsure of. Customer service gold

Unit seemed secure and well-lit

April 11, 2026
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear customer,

We are delighted that you not only awarded us five stars but have commended Mollie for her superb customer service.

Thank you for storing with us.

If you require anything further, please do not hesitate to contact our Customer Support team.

Kindest regards,

The UK Storage team

Rated 5 out of 5 stars

Top bloke Tommy

UK storage are a very approachable company who offer professional advice, making the finding of suitable storage stress free. Tommy Gale is a gem. No sales gimmick talk. Just honest and up front with no hidden costs when giving quotes. You get 50% off for the first 13 weeks at the moment. Very pleased to have booked my storage with this company.

February 11, 2026
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Mrs Castledine,

Thank you so much for your rave review for Tommy, he will be delighted that he was able to assist you with your UK Storage Company move in.

We are always here to help!

If you require anything further, please do not hesitate to contact our Customer Support Team.

Thank you for storing with UK Storage Company.

Kindest regards,

The UK Storage Company Team

Rated 5 out of 5 stars

First time users of UK Storage Ltd

Sammy has been so cheerful and helpful from our very first contact with UK Storage. Guiding us through the various options and letting us view a selection of the units available and then taking us through the booking process to secure our unit. The whole process has been quick and easy.

February 6, 2026
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Lesley,

Thank you for our five star review and for calling out Sammy.

We are pleased the process was easy for you, as we pride ourselves on making 'Self Storage Easy'.

If you require anything further, please call our Customer Support Team.

Kindest regards,

The UK Storage Company Team

Rated 4 out of 5 stars

Excellent and speedy response on the…

Excellent and speedy response on the telephone. Unit booked within minutes of enquiry.
On arrival access very speedy once Liam clearly explained the process.
Unit and entrance area clean and tidy.
Billing a little more tricky but any issues quickly resolved.
Biggest tick goes to the speed of a telephone call be answered and by a human being who knows what they are talking about.

January 19, 2026
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Ann,

Thank you so much for your four-star feedback.

We’re really pleased to hear that you received an excellent and speedy response on the phone, and that we were able to get your unit booked within minutes of your enquiry.

It’s great to know that access on arrival was smooth and that Liam clearly explained everything — we’ll be sure to pass on your kind words.

We’re also delighted that you found the unit and entrance area clean and tidy.

Thank you as well for mentioning the billing. While we’re glad any issues were quickly resolved, we’ll continue working to make that process as simple and seamless as possible.

The biggest compliment for us is your comment about the speed of answering calls and being able to speak to a real person who genuinely knows what they’re talking about. That’s exactly the service we aim to provide every time.

Thanks again for taking the time to share your experience — it means a lot to the team. If you need anything at all, we’re always here to help.

Thank you for storing with UK Storage Company.

Kindest regards,

UK Storage Company

Rated 5 out of 5 stars

Great experience

Everything was done over the phone. The person who we dealt with was very professional and had a sence of humar. From phoning to payment didn't take long at all. They went through the different units everything is indoors and very clean. The security is great. Thanks for making everything easy. Regards Nickie and Gordon.

January 17, 2026
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Nickie and Gordon,

Thank you so much, for your wonderful review!

We're thrilled to hear you had a great experience with us and that our team was both professional and personable. It's fantastic to know the process was smooth and efficient, and that you found our facilities clean and secure.

We're always here to make self-storage as easy as possible, and your kind words mean a lot to us.

If you require anything further, please do not hesitate to contact our Customer Support team.

Kindest regards,

UK Storage Company

Rated 5 out of 5 stars

The person i spoke to was…

The person i spoke to was pleasant,knowledgeable and easy to talk too making the task easy.

October 17, 2025
Unprompted review
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Mark,

Thank you for your feedback! We’re delighted to hear that the person you spoke with was pleasant, knowledgeable, and made the process easy for you. Providing clear guidance and a friendly experience is exactly what we aim for, so it’s great to know we delivered.

If you need any further assistance, please don’t hesitate to reach out—we’re always happy to help.

Kind regards,

UK Storage Company

Rated 5 out of 5 stars

Top class service

Top class service. Very clean, very secure, very good.

September 25, 2025
UK Storage Company - Swadlincote logo

Reply from UK Storage Company - Swadlincote

Dear Kevin,

Thank you kindly for your positive review of our Swadlincote site, which is just one of our thirty locations.

If we can help you further, please do not hesitate to get in touch with our Customer Support team.

Kindest regards,

UK Storage Company

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look