UK Storage Company - Swindon Reviews 7

TrustScore 4 out of 5

3.9

22-23 Westmead Industrial Estate, Bridgemead Close, SN5 7YT Swindon, England, GB


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Rated 5 out of 5 stars

Great Customer Service, Really Helpful, Liam called to explain about the Great Deal UK storage Ltd were offering today. I called back later to reserve a unit at this special offer and to secure a uni... See more

Company replied

Rated 4 out of 5 stars

Mollie sought to understand my requirements and advice me on the options for my needs. She made an effort to get the storage I needed and clearly explained the conditions.

Company replied

Rated 5 out of 5 stars

All queries were answered and down loading the app was simple to follow. Tommy Gale assisted and was very helpful and efficient.

Company replied

Rated 5 out of 5 stars

It was very simple to deal with UK storage. And liam was very helpfull. Listed to what i wanted and gave me precise info no hard cell all info very clear. Happy to be useing this firm again.

Company replied


Company details

  1. Self-Storage Facility

Written by the company

UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.


Contact info

  • 22-23 Westmead Industrial Estate, Bridgemead Close, SN5 7YT, Swindon, England, United Kingdom

  • 1793528232

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, Really Helpful, Liam called to explain about the Great Deal UK storage Ltd were offering today. I called back later to reserve a unit at this special offer and to secure a unit. Thank You for all your help and support in securing a unit for me. 🙂

April 30, 2026
Unprompted review
UK Storage Company - Swindon logo

Reply from UK Storage Company - Swindon

Dear Debbie,

Thank you so much for your kind review! We’re delighted to hear that Liam was able to clearly explain the offer and help you secure a unit that suited your needs. We’ll be sure to pass on your thanks to him.

Your support means a lot to us, and we’re really pleased to have been able to help.

Thank you for storing with UKS.

All the best,

The UK Storage Company team

Rated 5 out of 5 stars

All Easy and efficient, queries were answered and down…

All queries were answered and down loading the app was simple to follow. Tommy Gale assisted and was very helpful and efficient.

January 28, 2026
Unprompted review
UK Storage Company - Swindon logo

Reply from UK Storage Company - Swindon

Dear Rosalie,

Thank you for your five-star feedback!

We're glad to hear that you found the process easy and efficient, and that all your queries were answered.

It's great to know that downloading the app was straightforward and that Tommy provided helpful and efficient assistance.

We appreciate your comments and are happy to have made your experience a positive one.

If you require any further assistance, please do not hesitate to contact our Customer Support team.

Thank you for using UK Storage Company.

Kindest regards,

UK Storage Company

Rated 5 out of 5 stars

Kind and nice to talk to

They are easy to contact, Which mean they sort out problems smoothly and quickly, that's why I kept use their service in these few years. I like it~

January 21, 2026
Unprompted review
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Reply from UK Storage Company - Swindon

Dear Natalie,

Thank you for rating UK Storage Company five-stars!

We are delighted that you have found using UK Storage Company easy and seamless.

If there is anything further we can do for you, please do not hesitate to contact our Customer Support team.

Kindest regards,

UK Storage Company

Rated 5 out of 5 stars

It was very simple to deal with UK…

It was very simple to deal with UK storage. And liam was very helpfull. Listed to what i wanted and gave me precise info no hard cell all info very clear. Happy to be useing this firm again.

January 19, 2026
Unprompted review
UK Storage Company - Swindon logo

Reply from UK Storage Company - Swindon

Dear Chris,

Thank you for your five star review.

We are delighted that Liam, was able to assist with your requirements.

If you require anything further, please do not hesitate to contact our Customer Support Team.

Kindest regards,

UK Storage Company

Rated 4 out of 5 stars

Mollie sought to understand my…

Mollie sought to understand my requirements and advice me on the options for my needs. She made an effort to get the storage I needed and clearly explained the conditions.

January 18, 2026
Unprompted review
UK Storage Company - Swindon logo

Reply from UK Storage Company - Swindon

Dear Themba,

Thank you for your review. We are pleased Mollie was able to guide you through the process.

We will pass on your compliments to Mollie.

If you require anything further, please do not hesitate to contact us.

All the best,

UK Storage Company

Rated 4 out of 5 stars

Eve was super helpful

November 15, 2025
Unprompted review
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Reply from UK Storage Company - Swindon

Dear Josie,

Thank you for your review. We have passed on your kind feedback on to Eve.

If there is anything else we can help you with please get in touch.

All the best,

UK Storage Company

Rated 1 out of 5 stars

Terrible company and appalling customer…

Terrible company and appalling customer service photo ID failed when using the app I called in and was advised I needed to send them photos of my ID and a selfie over email which is shocking in this day and age and I then asked if I could verify ID another way, the lady then said she could do an “online” check which we carried out and I was successfully verified except that mean I could never use their App (which in fairness I never wanted in the first place) to manage my account. Told the lady to cancel my storage booking and to refund my first month’s rent.

October 23, 2025
UK Storage Company - Swindon logo

Reply from UK Storage Company - Swindon

We’re sorry to hear about your experience. All customers are required to complete an ID check for the protection of our customers and their storage. If the app doesn’t work, our team is always happy to guide you through the process and offer secure alternatives.

We know this wasn’t the experience you were hoping for and have processed your cancellation and refund as requested. Your feedback has been shared with our team as we’re always looking for ways to make things easier for our customers.

If there’s anything else we can do to help, please get in touch.

Kind regards

UK Storage Company

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