UK Storage Company - Worcester Reviews 5

TrustScore 4 out of 5

4.1

Unit 1 Nunnery Park, Hornhill Road, WR4 0SX Worcester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed a storage unit to store household items. Uk Storage made the online booking process easy. The forecourt gates were always open which made accessing the site easy and I appreciated the 24 hour... See more

Company replied

Rated 5 out of 5 stars

I received great customer service from Tommy Gale . My first time booking a storage unit & Tommy explained everything to me making it an easy process to book .

Company replied

Rated 5 out of 5 stars

A returning customer with nothing but praise for Liam at UK Storage Co. Professional and efficient with minimal fuss. Liam knows his stuff and was really helpful. Moving house and need storage... See more

Company replied

Rated 5 out of 5 stars

Spoke to Molly who was extremely helpful and gave me advise on the storage unit I would need. Was offered a very reasonable monthly rate with 50% off first three months and an extra 10%off as I was... See more

Company replied


Company details

  1. Self-Storage Facility

Written by the company

UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.


Contact info

  • Unit 1 Nunnery Park, Hornhill Road, WR4 0SX, Worcester, England, United Kingdom

  • 190788100

4.1

Great

TrustScore 4 out of 5

5 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great storage company, happy customer

I needed a storage unit to store household items. Uk Storage made the online booking process easy. The forecourt gates were always open which made accessing the site easy and I appreciated the 24 hour access. The site always appeared to be well maintained and clean. I never had any problems using the facility: there were always trolleys available and the lifts always worked. The CCTV was reassuring. The unit itself was clean and watertight. Nothing went mouldy or smelled musty in my unit. Overall I have been a very happy customer of UK storage and have only moved out due to a change in circumstances. On the few occasions when I have called customer services they have always been friendly and helpful, a pleasure to deal with.

March 29, 2026
Unprompted review
UK Storage Company - Worcester logo

Reply from UK Storage Company - Worcester

Dear Joanna,

Thank you so much for such a wonderful and detailed review. We’re delighted to hear that your experience with us has been so positive from start to finish. It’s great to know the online booking process was easy, access was straightforward, and that the site — including the gates, lifts, trolleys, and your unit — consistently met your expectations.

We take pride in keeping our facilities clean, well‑maintained, and secure, so hearing that everything stayed in perfect condition and that our CCTV and 24‑hour access gave you peace of mind really means a lot. We're also pleased that our Customer Support team made every interaction friendly and helpful.

Thank you for choosing us. We’re sorry to see you go due to a change in circumstances, but you’ll always be welcome back if you ever need storage again.

Kindest regards,

The UK Storage Company team

Rated 5 out of 5 stars

I received great customer service from…

I received great customer service from Tommy Gale . My first time booking a storage unit & Tommy explained everything to me making it an easy process to book .

March 27, 2026
Unprompted review
UK Storage Company - Worcester logo

Reply from UK Storage Company - Worcester

Dear Michelle,

Thank you so much for giving us five star review.

We are delighted that your received commendable Customer Service from our team.

Thank you for storing with us.

Kindest regards,

The UK Storage Company team

Rated 5 out of 5 stars

Very easy to use on line booking and…

Very easy to use on line booking and app. Great value

March 1, 2026
UK Storage Company - Worcester logo

Reply from UK Storage Company - Worcester

Dear Customer,

Thank you for recognising that the UK Storage Company App is easy to use.

We are also, delighted that our prices are considered 'great value'.

Thank you for storing with us.

Kindest regards,

The UK Storage Company Team

Rated 5 out of 5 stars

Spoke to Molly who was extremely…

Spoke to Molly who was extremely helpful and gave me advise on the storage unit I would need.
Was offered a very reasonable monthly rate with 50% off first three months and an extra 10%off as I was calling.
Thankyou for your professional help.

January 19, 2026
Unprompted review
UK Storage Company - Worcester logo

Reply from UK Storage Company - Worcester

Dear Elizabeth,

We are delighted that Molly was able to assist you with your self-storage booking. We will pass on your appreciation to Molly and the wider team,

If you require anything further, please do not hesitate to contact our team.

Thank you for choosing UK Storage Company.

Kindest regards,

UK Storage Company

Rated 5 out of 5 stars

A returning customer with nothing but…

A returning customer with nothing but praise for Liam at UK Storage Co.

Professional and efficient with minimal fuss. Liam knows his stuff and was really helpful.

Moving house and need storage these guys are fantastic, I’ve recommended to friends and family and have no doubt I’ll be back again in the future.

January 18, 2026
Unprompted review
UK Storage Company - Worcester logo

Reply from UK Storage Company - Worcester

Dear Jason,

Thank you so much for your fantastic five‑star review and for choosing UK Storage Company again!

We’re delighted to hear how positive your experience has been, and we’ll be sure to pass on your kind words to Liam — he’ll be thrilled to know his professionalism and knowledge made your move that much easier.

It means a great deal to us that you’ve recommended us to friends and family, and we really appreciate your continued trust during such an important time as moving house. We’ll be more than happy to help whenever you need storage again in the future.

Best of luck with the move, and thanks again for your support!

If you require anything further, please do not hesitate to contact our Customer Support Team.

Kindest regards,

UK Storage Company

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