I’ve spoken to a lady called Danielle via email and phone and she has been super helpful and friendly. I’ve also had a few viewings with a lady called Chelsea and she has been friendly and helpful as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’ve had a really good experience with UK Student Houses this year. The flat was newly renovated when we moved in, so everything is modern and in great condition, which made such a difference. Th... See more
Company replied
I’ve been living in a UK Student Houses accommodation for the past 1 1/2 years now. My property agent is extremely helpful. We get regular cleaning done. Whenever we have maintenance issues, it gets s... See more
Company replied
Was a bit late to the party on booking housing but I couldn't have been happier with the help from Kieran. He devoted a lot of time to making sure we landed a place we were happy with and was an all r... See more
Company replied
Company details
Written by the company
Whatever you're looking for, UK Student Houses has the ultimate solution! We're experts in the student housing sector, so we know exactly what you need for an unforgettable living experience. Our cosy student houses are waiting for you, all located in prime locations across the UK. Start your journey today.
Contact info
The Innovation Centre, HG2 8QT, Harrogate, United Kingdom
- 0330 828 8062
- ukstudenthouses.com
3.6
Average
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rebekah service is excellent
Rebekah service is excellent, human and understand , organized, coordinated and well compose she's a good listener and always ready to take up concerned matter hesitatedly towards positive solution .
March 2, 2025
Unprompted review
Reply from UKStudentHouses
Thank you for sharing your experience with Rebekah! UKStudentHouses
Scam
They have agreed a tenancy for my brother who's in Lincoln for 15 monk street on January 2025. Before 2 days of moving date they said, the room is not ready and he have to wait. As his tenancy was at the end he couldn't wait and he requested for refund he paid as deposit as £99. It's 2 months now still they didn't pay him back the deposit. No response for the email as well.
January 6, 2025
Unprompted review
Reply from UKStudentHouses
Hi Esob, I have sent you an email to gain more details around your brother so we can help to resolve the issue. Thanks, UKStudentHouses
This a very shitty agency
This a very shitty agency! They don’t care about the residents that are living in the property all they care about is just the rent. We have had no hot water in the shower for over two months now!! We have reported this and sent series of emails to the property manager in Lincoln still yet no response. We haven’t had a proper shower in months! Even if we were dogs at least we deserve to be treated right. I don’t recommend this agency to anyone!
January 7, 2025
Unprompted review
Reply from UKStudentHouses
Hi Nora, we take all feedback incredibly seriously and I am sorry to hear of your issues. We are looking into your case to ensure this has been resolved. All the best, UK Student Houses
Worst company EVER
Worst company EVER! Me and my friend moved in, in September. There were so many issues such as no hot water or heating the fridge broke so all our food went off and none of this got sorted out! It was a month and nothing had been done so me and my friend let them know we were moving out due to unliveable conditions and STILL got no response. They are now threatening to get debt collectors on me and take me to court for not paying rent??! But I would’ve stayed there if they took our problems seriously and worst staff ever and takes long to get a response back
October 11, 2024
Unprompted review
Reply from UKStudentHouses
We are sorry to hear of your issues and would like to confirm that these have been looked into thoroughly and the situation is now resolved. We wish you all the best, UKStudentHouses
The worst company ever
The worst company ever. Got given a room I'd paid deposit for that was unliveable. So many issues with the houses that they don't care about and won't deal with. It took them 5 months to respond to a rat problem and actually do something. No one cleaned the property before we moved in. It was full of previous tenants rubbish including having full bins so the house was full of flies on arrival. All the staff are rude and don't care about any housing issues. Don't recommend to anyone!!!!!
March 27, 2022
Unprompted review
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