UK Tile Sales Reviews 

301
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Original order lots of broken tiles Replacements sent next day unfortunately again lots of breakages Replacement again recieved next day no problems at all this time Very helpful and polite staf... See more

Rated 4 out of 5 stars

I ordered 10 Aragon red quarry tiles with an edge. When the parcel arrived (the communication was excellent as the tiles were originally out of stock so every step along the way I was kept informed by... See more

Rated 5 out of 5 stars

The order was filled promptly. The tiles were well packed. Unfortunately, the quite heavy package appears to have been dropped in transit breaking almost 20% of the contents. UK Tile Sales responded i... See more

Rated 1 out of 5 stars

I ordered Dorset Stone Flat Tiles on 15th July from UK Tile Sales. On 16h July a UK Tile Sales consultant AKA Euxton Tile Supps advised me by email the tiles were on back order. I am project managing... See more

Company replied

Company details

  1. Tile Store
  2. Flooring Store
  3. Home Improvement Store

Written by the company

UK Tile Sales are a leading tiling retailer supplying a vast range of high quality wall and floor tiles at great value prices. We also stock a wide range of tile adhesives & grout products as well as tiling tools so you can complete your tiling project to perfection. At UK Tile Sales our customers are at the heart of what we do. We want you to be happy with your tiles so you can create the interior space of your dreams. If you have any queries about our products or would like some advice on which tiles are right for you, please don’t hesitate to contact our friendly team. Shop online today or order a free tile sample to help choosing your dream tiles that bit easier. We also offer a free delivery service over on orders over £300 to help you keep your tiling budget on budget.


Contact info

4.0

Great

TrustScore 4 out of 5

301 reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(301)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Needed the tiles to match existing ones and couldn't find them anywhere else. Arrived quickly and well packaged. Not too expensive.

June 18, 2021
Rated 5 out of 5 stars

Great service

Great service
Half of the tiles came broken, but the customer service has sent a replacement with next day delivery ready for the installer.
Thank you so much

June 2, 2021
Rated 3 out of 5 stars

Good supplier but frustratingly high…

Good supplier but frustratingly high charges for shipping for small quantities.

June 2, 2021
UK Tile Sales logo

Reply from UK Tile Sales

Hi Stephen,

Thank you so much for your constructive feedback.

Please accept our apologies if you feel the cost was higher than you would have liked, please be rest assured this is a direct cost as we endeavour to keep our shipping prices as low as possible.

Once again thank you for your order and your review, if you would like to discuss this further please don't hesitate to contact me sales@uktilesales.co.uk

Thanks

Rated 5 out of 5 stars

Great service

Great service, didnt think I would find a match but you came up trumps and fast delivery.
Many thanks.

May 27, 2021
Rated 2 out of 5 stars

Broken metro tiles

Metro tiles arrived on a palette with multiple breakages in almost every box. The company sent out a replacement batch quickly, but not enough to replace the whole order and we had to pick through the broken boxes to make sure we could salvage enough for our job. Not really good enough.

May 11, 2021
Rated 5 out of 5 stars

Default tile supplier.

A real find. Supplied the tiles I needed at a fifth (really!) of the price Topps Tiles were asking, charged a nominal sum for delivery and got them to me within a couple of days, securely packaged and 100% intact. Very highly recommended.

May 5, 2021
Rated 5 out of 5 stars

Fantastic service and quality

I ordered a sample which arrived within two days, then placed actual order which also arrived within two days. Amazing service and great quality products. Communication was excellent too. I'm very impressed with this company and would highly recommend them.

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

No Breakages

No Breakages

Arrived well packed & all intact. Carrier followed drop off instructions to the letter & stacked them perfectly. Will definitely use again on the next project.

April 12, 2021
Rated 5 out of 5 stars

Great service

Great service ! Only problem was with carriage, where some of the tiles were broken at the corner

April 8, 2021
UK Tile Sales logo

Reply from UK Tile Sales

Hi Robert. Thank you for the 5 star review.
I'm sorry to hear you have received damages. Please email sales@uktilesales.co.uk and we can arrange replacements for the damaged tiles, free of charge.

Rated 5 out of 5 stars

excellent service

excellent service, delivery was prompt with no issues and enquiries were all dealt with , excellent service 100%

April 6, 2021

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