Ultahost Reviews 871

Thank you so very much, Eric Smith!

You resolved my VNC connection problem and I am so grateful to be able to login again!

Best regards,
M. Bijlhout

The support team have saved my life today working diligently for hours to restore my files and databases. They did a great job. Ultahost support is always amazing, and never fails their clients.
Special thanks to:
Alex Cyan and Nelson Varghese

These guys are awesome! Thank you for everything guys! Highly recomended!!

I was experiencing very high ping when connecting to my Palworld server hosted in Singapore through UltaHost. After I shared a traceroute with them, their support team quickly noticed that my connection was taking a strange route through Japan, the US, and Australia before reaching Singapore.

They explained everything clearly and pointed out that the problem was with my ISP’s routing — not their server. They also suggested using a VPN to bypass the bad route, which actually fixed the problem. Now I get great ping and stable performance.

Really impressed by how professional and helpful their support was. Highly recommended!

Unable to investigate abuse report properly, thier message abuse report running ponzi hyip phishing if request thier response.
We have received your report; however, please note that we are unable to process or act upon abuse reports submitted from personal email addresses such as Gmail, Outlook, Hotmail, or similar services.

Unfortunately, this report has been disregarded as it was submitted from a personal email account.
To ensure the legitimacy and traceability of all abuse submissions, we only review reports submitted by verified entities or organizations using official business or institutional email domains. This policy helps us maintain an effective and secure abuse handling process.

If you are representing an organization, please resubmit your report using an official email address and include all relevant evidence to support your claim (such as full email headers, URLs, screenshots, and a clear description of the issue). Once received, we will be able to proceed with the appropriate investigation.

Thank you for your understanding and cooperation.

Best regards,

Best Offshore Hosting and the Best support team to help you.

Team Member Thomas V.Elbrus helped

very good patience and outstanding knowledge

I’ve been working with WordPress for over 7 years and have handled 250+ projects on every kind of hosting—shared, VPS, dedicated—across SiteGround, IONOS, AWS, Lightsail, you name it. UltraHost’s shared hosting? Easily the worst I’ve ever seen.

Their servers are a joke. The specs they advertise are completely misleading. Just uploading a single image triggered a 500 error. A simple plugin update would spike CPU usage through the roof. It’s like the servers are running on 100MB of RAM from a decade ago.

And don’t get me started on their support. Incompetent, dishonest, and rude. They dodge issues, refuse to acknowledge clear problems, and show zero professionalism. I raised tickets from day one—and every single one was a fight. No resolution, just deflection.

I finally gave them one last shot by trying their VPS. Let’s see if that actually works. But as far as shared hosting goes, never again. I wouldn’t recommend this service to anyone—not even my worst enemy.

Total disaster of an experience. I’m drained just writing this. I’ve already asked for a refund. Let’s hope they get at least that part right.

Wow, I have not seen a support service as this. Exceeding customer expectations is what i just experienced with Harold Burgess. He was kind, proactive, and careful with my request.
Thanks to the entire support team of UltaHost.
Cheers
Dr. Michael David

Their hosting is super fast, reliable, and powerful – perfect for any serious website or app. What really sets them apart is the support team. They're not just helpful, they’re true experts who go above and beyond. Huge thanks to Alexis Gardner, who was incredibly helpful, patient, and professional. Highly recommend UltaHost for anyone who values both performance and professional support! 💯

The one word review
HARY JOHNS, Marvelous support and patience, He proved to be a true support person.

Edie Mallin helped us get everything we needed up and running for our company in no time. The entire process was smooth from start to finish, and Edie made sure nothing slipped through the cracks. We really appreciate her efficiency, professionalism, and how easy she made the whole experience. Working with Edie and the entire team has been a pleasure highly recommend!

Im always surprised by the support of this company. Regardless of who you talk with, they take an interest and solve your problem in the most hassle free way.

I worked with Thomas this time to solve a software related issue which in all honesty wasn't their responsibility but he still fixed it in the most friendly and efficient way.

Great team of people!

Anderson Coleman, is an exceptional member of the UltaHost technical team. My experience working with Anderson demonstrated his remarkable technical capabilities.

He is exceptionally skilled with Unix, possessing a deep and practical understanding of the operating system. This expertise allows him to my technical challenge with ease, troubleshoot effectively, and implement solutions.

Anderson's most impressive qualities is his ability to quickly understand the problems. He grasps technical detail with remarkable speed, which significantly accelerates problem solving. This rapid comprehension is coupled with an intuitive approach, allowing him to anticipate potential issues and identify optimal solutions.

His experienced background is evident in the quality and depth of his work. Anderson brings a wealth of knowledge to the table, enabling him to handle my technical challenges with confidence and success.

Furthermore, Anderson communicates in a clear and concise manner. He articulates complex technical information in an easily digestible way, fostering better collaboration and understanding. This clarity ensures that we are on the same page, minimizing misunderstandings and maximizing productivity.

In summary, Anderson Coleman adds immense value to the UltaHost technical team. His blend of efficiency, Unix proficiency, quick understanding, intuitive problem-solving, extensive experience, and clear communication makes him an invaluable asset. Anderson is in a great position to train other US technical team members.

Was assisted by Eric Smith and they replied super fast and got the problem fixed very quickly!

I want to personally thank Edie Mallin for his outstanding support. From the beginning, Edie Mallin showed professionalism, patience, and deep technical knowledge. He handled multiple complex issues on my website, including SSL, admin access, and database problems — all without needing to restore from backup, which saved me a lot of time and trouble.

Edie Mallin kept me informed at every step, followed up without delay, and made sure everything was resolved properly. Even when things got tricky, Edie Mallin remained calm and solution-focused. It’s rare to find support agents who go this far for their clients.

If you ever need reliable and dedicated support, I hope you get someone like Edie Mallin. Truly top-tier service — thank you again, Edie Mallin!

I had an SSL and NGINX issue with my website, and the UltaHost support team resolved it quickly and efficiently. Special thanks to Anderson Coleman for his clear communication and fast resolution.

I had a great experience with Ultahost. Paul Hill helped me quickly and professionally, and my issue was resolved without any problems. I really appreciate their excellent customer support. Highly recommended!

I've been using UltaHost for a while now, and I’m genuinely impressed. Their uptime is rock solid, and the server speed is noticeably faster than what I’ve experienced with other providers.

What really stands out is their customer support — fast, knowledgeable, and available around the clock. I had a DNS issue once, and they resolved it within minutes through live chat.

Their pricing is fair for the features they offer, especially with the free migration and backups included.

If you're looking for a dependable hosting provider that won’t waste your time or money, UltaHost is worth it.

I'm a new customer and so far, everything has been great — fast setup, reliable performance, and responsive support. Huge thanks to Gary Clarke from the support team for his quick and professional help. Made a great first impression!