Ultimate Outdoors - Northampton Reviews 

1,456
TrustScore 5 out of 5

4.9

21 Fairground Way, Riverside Business Park, NN3 9HU Northampton, GB


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Rated 5 out of 5 stars

I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... See more

Company replied

Rated 5 out of 5 stars

Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... See more

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Rated 2 out of 5 stars

I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... See more

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Rated 5 out of 5 stars

Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.

Company replied


Company details

  1. Hobbies & Crafts

About Ultimate Outdoors - Northampton

Written by the company

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Contact info

  • 21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, United Kingdom

  • 01604 214842

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,456)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

We purchased a pair of shoes and had great service from Shanice. She really helped us choose the right pair and was happy to help. Thank you!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Julie was kind enough to personally…

Julie was kind enough to personally check stock on hand for me and put the items on one side. Kim was lovely when I made the journey to the store and took charge of getting me the best price. Both are a credit to you. Old fashioned service! Long may it continue.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

walking shoe purchase

Visited store to check size of walking shoes seen online. Leah very helpful. Store price was far higher than online offer but immediately agreed to match. Left with my new Scarpa Cyrus walking shoes.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

New Boots. Best price ever

Best price in the country for Lady Scapa Terra boots. As we live reasonably close I rang to make sure they had the required size which they reserved for me. Thanks to Ryan S & Sam

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Libby and Kim

Libby and Kim helped today with an exchange was in and out within mins.
Excellent service!

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Christine was super helpful and…

Christine was super helpful and knowledgeable in helping me find a new pair of walking boots. Provided excellent advice and listened to my needs before getting the ideal boots for me. Thank you Christine.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Scouting for Sleeping bags

Both my partner and I were looking for some camping equipment for our son's first Scout Camping trip. We literally walked I to the door and I asked specifically for the items we required and Ryan A literally supported us every step of the way; from showing us a selection of Sleeping bags, a sleeping mat and all the torches. Nothing was an issue and we felt incredibly supported and listened too. We were also as used that as it was for a scouting trip we could gain and additional 15% off the already competitive prices! A great shopping experience today, thank you Ryan.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Christine.

Visited the Riverside store today and all I knew was that I needed a pair of walking boots after my last pair let me down. Was looked after by Christine, who couldn’t do enough to help. Gave helpful tips and advice, and recommended what she thought would suit my needs. She could have easily pushed the most expensive pair onto me, but didn’t and gave her honest opinion. Was chatty, friendly and knowledgable about the products. Also bought a new coat from the store, as they had a sale on, and prices were too good to pass by. I wore the shoes within half an hour of buying them on a walk, and it was as if they were giving my feet a cuddle. Thank you Christine for all your help today. Really is appreciated.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Always helpful and good products

Ryan A was fantastic at dealing with the exchange of a faulty item, quickly and easily sorted out.

This Go Outdoors is always my go to for getting kit at short notice, there is a good range of products and they support DofE Leader discounts on top of existing deals & offers. Which is always great!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Dan was great

Dan was great, so thoughtful and diligent. He talked us through his experiences of climbing and was then able to offer suitable suggestions as to what we needed.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

DAN WAS BRILLIANT

Dan was brilliant he provided excellent service and advised me on what he believed to be the best fit for my trip. He showed me a range of bags and explained the pros and cons between them all so that I could make a good judgement. If you are going into this shop I would ask for Dan for great advise

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ryan A

Ryan A - 10/10 for customer service. Went above and beyond. I love my sleeping bag - thank you Ryan.

January 31, 2025
Unprompted review

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