I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... See more
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21 Fairground Way, Riverside Business Park, NN3 9HU Northampton, GB
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I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... See more
Company replied
Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... See more
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I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... See more
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Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.
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21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, United Kingdom
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We purchased a pair of shoes and had great service from Shanice. She really helped us choose the right pair and was happy to help. Thank you!
Julie was kind enough to personally check stock on hand for me and put the items on one side. Kim was lovely when I made the journey to the store and took charge of getting me the best price. Both are a credit to you. Old fashioned service! Long may it continue.
Visited store to check size of walking shoes seen online. Leah very helpful. Store price was far higher than online offer but immediately agreed to match. Left with my new Scarpa Cyrus walking shoes.
Ryan A at Northampton branch was very helpful and was not at all pushy to get a sale, very polite and helpful 5 ***** from me.
Best price in the country for Lady Scapa Terra boots. As we live reasonably close I rang to make sure they had the required size which they reserved for me. Thanks to Ryan S & Sam
Libby and Kim helped today with an exchange was in and out within mins.
Excellent service!
Great customer service from Kaliah
Christine was super helpful and knowledgeable in helping me find a new pair of walking boots. Provided excellent advice and listened to my needs before getting the ideal boots for me. Thank you Christine.
Great help from Christine at riverside Northampton shop - really helpful and great advice.
Ryan was professional, friendly, and very informative. Ryan is certainly an asset to any business.
Both my partner and I were looking for some camping equipment for our son's first Scout Camping trip. We literally walked I to the door and I asked specifically for the items we required and Ryan A literally supported us every step of the way; from showing us a selection of Sleeping bags, a sleeping mat and all the torches. Nothing was an issue and we felt incredibly supported and listened too. We were also as used that as it was for a scouting trip we could gain and additional 15% off the already competitive prices! A great shopping experience today, thank you Ryan.
Visited the Riverside store today and all I knew was that I needed a pair of walking boots after my last pair let me down. Was looked after by Christine, who couldn’t do enough to help. Gave helpful tips and advice, and recommended what she thought would suit my needs. She could have easily pushed the most expensive pair onto me, but didn’t and gave her honest opinion. Was chatty, friendly and knowledgable about the products. Also bought a new coat from the store, as they had a sale on, and prices were too good to pass by. I wore the shoes within half an hour of buying them on a walk, and it was as if they were giving my feet a cuddle. Thank you Christine for all your help today. Really is appreciated.
Ryan A was fantastic at dealing with the exchange of a faulty item, quickly and easily sorted out.
This Go Outdoors is always my go to for getting kit at short notice, there is a good range of products and they support DofE Leader discounts on top of existing deals & offers. Which is always great!
Dan was great, so thoughtful and diligent. He talked us through his experiences of climbing and was then able to offer suitable suggestions as to what we needed.
Great friendly service with a BIG smile..
Thank you Kaliah
Dan was brilliant he provided excellent service and advised me on what he believed to be the best fit for my trip. He showed me a range of bags and explained the pros and cons between them all so that I could make a good judgement. If you are going into this shop I would ask for Dan for great advise
Ryan A - 10/10 for customer service. Went above and beyond. I love my sleeping bag - thank you Ryan.
Ryan A was very helpful, in both choosing products and making decisions on westher to buy
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