Ultiself Reviews 

THIS IS A SCAM. DO NOT TOUCH THIS APP. They are billing me NZ$150 per month without my authority and there is no way to cancel. Their automatic email responses are weird and showing up in Arabic script. I even cancelled my debit card to stop them, but they managed to charge me again on my new card via the Apple app store. I have now cancelled my card again, lodged a dispute through my bank and Visa, and the merchant link to the Apple store has been removed. DO NOT TOUCH THIS APP IT IS A COMPLETE SCAM!!

The app has a lot more going for it than one thinks at the offset. Thanks Michael, for your prompt assistance during this journey! This has become very beneficial!

I am thankful for such a wonderful experience with the Ultiself app. It became my friend, my alarm ⏰️, my mirror, my notebook ect. Due this app I became more calm, organised and self friendly.
Separate gratitude to Emma, who is wonderful communicating person and always ready to help.
Thanks a lot ❤️

Cancelled in the first week of free trial. It shows in Google play as not being a subscription, shows on there app as no subscription. Been charged twice now at close to £40 a time. Not heard back from email I sent them.

Hello , I’ve been charged by ULTISELF on 20th April 2026 for US$ 49.93 and I felt bad because I did not subscribe with them. I contacted Rebecca of the ULTISELF team and her immediate response and action just blew me away.
In a professional way that accepts criticism and aspires for customer satisfaction she explained how it happened , and I was truly convinced by her explanation , she also accepted my criticism of their subscription management and explained that they are working on improving it and finally she promised that wrongly debited amount has already been recredited to my credit card but it might take a few days to show in my account .
Today the amount was refunded to my card account , and I want to thank the ULTISELF team , specifically Rebecca for her patience and her immediate answer to my inquiries ,she even offered her assistance in anything I needed through my journey with their App which I’m now starting to enjoy and finding it very beneficial if you want to practice organizing your time and creating habits .
Thanks again ULTISELF team and of course Rebecca , keep improving and keep helping people through your App.

charged €49.99 for FREE TRIAL scam - it's a thinly-veiled fraud. i signed up for Free Trial, got an 'error occured' then charged a year's subscription. immediately i requested a refund with no desire to use the app as after this it is in conflict with 'well-being'. nick from utiself responded with AI like answers that invalidated the unauthorised payment, re: 'terms of purchases and upgrades clearly stated' but they were not. didn't even appear. apple is complicit in affililiating apps charging people unlawfully and bounce customers off each other with no resolution. because ive gone to trustpilot i'll probably receive a generic response from 'nick' or rebecca' saying they've emailed with the same old jargon - they can't refund, only apple can. utiself took my money unlawfully via free trial dupe so please pay it back. sick of the back and forth emails.

Subject: Unauthorized Charges – Urgent Refund Request

Hello,

I am being charged $49.93 by ULTISELF.APP for a subscription I did not knowingly agree to.

The app is not listed in my Apple subscriptions, and I deleted it immediately after downloading. Despite this, I have now been charged twice.

Please:

1. Cancel any active subscription linked to my card immediately
2. Confirm that no further charges will occur
3. Issue a full refund for both charges

If this issue is not resolved promptly, I will proceed with a dispute through my bank.

Thank you.

​Setting up and managing my Utiself account has been a seamless and intuitive experience. The application is user-friendly and highly efficient, making it easy to stay organized.

​A special thank you to Emma for her incredible assistance; her support was professional, fast, and genuinely helpful. Exceptional service and a fantastic app!

Impossible to cancel subscription. You have to write an email to cancel but they dont answer...until I posted my comment here! They finally reacted and cancelled my subscription. Now satisfied. They should facilitate cancellation on the app which is good. Thats unfortunate.

Thanks for your quick and fantastic support Emma and team. It made life that much better 😁

This app has been really helpful in my life. It is a good, solid product. And the customer service has been terrific. Nick has taken care of everything I need quickly and efficiently. He has been great. Highly recommend.

In common with so many others I can say this is a con. When you first register they try to upsell you multiple times. Then you pay for the initial course, which by the way is awful just a bunch of generic videos, and then when you try to cancel they make it impossible. They link you back to the App Store but the subscription doesn’t show. Then you email them and nothing. They have effectively stolen an additional $50 from me (I was happy to pay them the initial $10 sign up fee as you accept a degree of risk online) and now im having to go via my bank to ensure they don’t take anymore.

I am leary about subscriptions, but the reward of having an Ultiself subscription is that the whole app is very multifaceted. I like the vast array of helping programs within the App. I worked with Nick when I thought I wanted to cancel my subscription but he was able to assure me that it would not jump in price with the 2nd month.

If i could give zero stars, I would. This is advertised on social media as being like duolingo for quitting drinking. I do Duolingo every day...it's a fun and interactive way of learning a language. This app simply produces a list of habits you are meant to adopt (like taking kudzu root) and you are meant to just say whether you have done them or not. It's not interactive. The videos are not helpful - just obvious info. I would recommend Headspace or some other self help app. This has nearly nothing to do with quitting drinking, just a cheap knock-off self-help app that is clunky and user unfriendly. What I find galling is that they are preying on people who are desperate and selling land on a beach at low tide. I tried to cancel per their instructions but nothing even shows up on my phone as a subscription. I have written to them...we shall see. But please don't get sucked into this...it's yet another con.

Nick was extremely helpful and handled my complaint with great professionalism. He followed up to ensure I was satisfied and offered multiple solutions to provide the best possible customer experience.

Subscribed to a plan advertised as being under $10, but was charged twice within one minute: $9.92 USD and an additional $49.93 USD.

What makes this even worse is that their onboarding email clearly stated that the $49.93 USD auto-renewal would only be charged on May 13, 2026 — not immediately.

I contacted them twice since yesterday and have received no response. Their last reply was over 14 hours ago, and it feels like they are simply ignoring the issue.

At this point, I have no way to stop further charges, no response from support, and I am still waiting for a refund of the unauthorized $49.93 USD charge.

Very disappointing experience and extremely concerning billing practices.

Nick, with the Ultiself team give me a great customer service I a very confusing issue where I had accidentally clicked on some purchases I wasn’t interested in I only wanted the initial offer. Nick took care of it right away I’m very satisfied and very grateful thank you to everyone at the Ultiself team🙏

Utiself promoted itself on Social Media as an app to reduce alcohol intake.. however when registering it seemed that it is about a million things, but not only the alcohol app it was selling itself to be. On top, I registered for a trialfor 4weeks for a bit less than 19 USD but was invoiced not only for that but also for 57 USD, to which I had never agreed. This looks like a big scam

I signed up for the free trial and downloaded the Ultiself app, but due to life happening I didn't use it and forgot to cancel my subscription. I contacted Ultiself and was very impressed with the speed of their response. Nick was super helpful and efficient, and sorted out my query straight away. I am now a very satisfied customer enjoying my journey with Ultiself. The app is super user friendly and I would recommend anyone give it a go!

I downloaded this as a trial to try and help with my organisation and productivity. As a woman with ADHD I find it difficult to say on task, but I found this very helpful to stay focussed. Customer service has been excellent and I would highly recommend.