They are real scammers. I paid £1.99 on 3rd November as one off - no account was created, no my e-mail given. On 10 November they charged me £49.99 as part of a monthly !!! subscription. Tried to con... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
SCAM
Appalling service, same experience as everyone else here I paid £1 to sign a pdf one time only and was signed up for the £29.99 subscription service. 4 payments have been taken - has anyone had any success in having their money returned to them?
I believe I have managed to cancel the subscription by login in but will also call my bank.
Utter Scam
Used the service for £1 in January then realised in September I had been billed £29:90 every month since so scammed out of £270 . No way to contact them so disputed with bank and they put a supposed block on it but it still came out of my account yesterday ! Unbelievable - had to contact bank again . Someone needs to put a stop to these crooks .
Be cautious
I was given access to change a pdf document to Word and paid £1, i just realised i have been billed twice for £29.90 and I didnt use the service anymore. I have just gone to their website now to unsubscribe. I have read reviews here, anyone who signed up with this company must unsubscribe the very day you pay the initial payment of £1 or else they will keep deducting £29.90 every month, no receipt will be issued or any notification given, be careful!
Nothing but a SCAM!
Paid one off payment of £1 for PDF to Word conversion, then they tried to take £29.90 today from my debit card. My bank contacted me and a block was put on them.
WARNING--NOT JUST A ONE TIME ONLY FEE!!!!
Specifically clicked on ONE TIME ONLY fee £1.00, but then got charged £29.90 subscription for 3 months! Complete rip off and scam.
Put in a dispute with the bank as unable to contact ultra-pdf.com!
Scammers
I tried the trial at £1.00 gbp and never signed up for subscription until I checked my bank and they have £2
9.90 pending
SCAM!!!!
Same as everyone, monthly payment of 29.90 and I can't find out how to stop it....
Total and unequivocal scam
Total and unequivocal scam - same issue as everyone here. This is uncinscionable.
Scam
Scam. Paid the £1 one-off-fee, and then they tried to take £29.99 without being authorised.
Scam
Scam. Watch it out. I paid £1 and their program event didn't work. Then took £29.90 from my account. It is a fraud!
Scam
Scam. Promise 1 pound for limited use and then debit 30 pounds per month
Paid £1.99 to convert one document
Paid £1.99 to convert one document - that was supposed to be it. Week later £29.90 taken from my account without sending any invoice or notification. Big scam
I feeled that I have been conned
Sadly, I have to report the same story as everyone else.
I was conned into thinking what is advertised as a free service was just that, when it is in reality actually a subscription service at £29.90.
Has anyone found a way of cancelling the account?
Meanwhile, Ultra PDF just ignores this issue.
Paid £1 for compressing one document
Paid £1 for compressing one document - that was supposed to be it. Week later £29 taken from my account - Criminal - why behave this way - the job was done - I was satisfied but now they turn themselves into crooks!!! Don’t use report to trading Standards - For consumer help and advice in the different parts of the UK, please contact the following: England & Wales - Call the Consumer Helpline on 0808 223 1133 (Welsh speakers can call 0808 223 1144) or visit adviceguide.org.uk.
BIG BIG Scammers- Don't USE This
Scammers - Paid £1 for one-time use download.
A week later charged £29.90. No contact, email, etc
Avoid these crooks like the plague !!
SCAMMERS
SCAMMERS! I bought my 50p doc convert from them they are now taking £29.90 a month! I have cancelled my card and my bank has put a stop on any further payments. As I did purchase something from them (50p) this isn't fraud as I gave them my bank details.
`I'm not able to contact anyone!
I looked at a similar company and in the tiniest writing, it says if you don't cancel after 48 hours you are signing up for a monthly subscription!
CONTACT YOUR BANK AND GET THEM TO STOP FURTHER PAYMENTS,
They have autodebited with 30 pound
They have autodebited with 30 pound. For subscription which i dont want.
I have cancelled it straight away but i didnt get my refund at all.
Help me from ultra pdf team i need help from some one.
Thanks
But never use this app
wwultrapdf m9nthly charges
wwultrapdf - I used them.one time and they started charging $29.90 without asking or an agreement.
Anyone figured how to unsubscribe?
Thank you.
How do I stop these people can’t cancel…
How do I stop these people can’t cancel there just taking another payment they will have had 90 pounds off me for nothing
Beware the small print!
Beware the small print!
I didnt realise they were taking money from my account when I did I contacted them and they closed my subscription the next day.
Site don't work
Site don't work, I thought paid £1.99 for one day, it's cost me £29.90 scam scam scam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








