ultrachallenge.com Reviews 89

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and motivating attitude, making every interaction pleasant. The service is frequently highlighted as perfectly organized, with clear communication, well-mapped routes, and excellent support from start to finish, ensuring a smooth and enjoyable user experience. People also appreciate the beautiful locations and the quality of the products, including food and drinks. However, some customers experienced issues with the pre-race preparation, including difficulties with gift vouchers and authentication codes for logging in. A few people also noted problems with bag drop information and a staff member whose interaction was not satisfactory at one location, leading to inconvenience for finishers.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the staff, volunteers, and Trek Masters... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the smooth and stress-free... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the spectacular scenery and... See more

Product

Users describe positive interactions with the product, particularly appreciating the well-stocked rest stops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderfully organised events. Really smooth registration process and enjoyable 50km route in Windsor. Rest stops were well stocked with drinks and good selection of snacks and food. Excellent sup... See more

Rated 5 out of 5 stars

North Downs 25km, organisation was top tier. Refreshment stop at 9 miles offered everything from drinks to sweet and savoury treats, toilets, buckets to wet your hats and first aid. Fantastic event! C... See more

Rated 5 out of 5 stars

Did London 2 Brighton my first 100km and Peak District afterwards. I had great time even I finished with small foot injury, medical staff was great. Just one small thing, after crossing finish line y... See more

Rated 5 out of 5 stars

Nice trails in beautiful sceneries. Perfectly organized so that you can just enjoy walking. Helping hands and staff were so lovely, always with a smile and motivating us. Food and beverage was ex... See more


Company details

  1. Adventure Sports

Written by the company

Are you a walker, jogger, or a runner looking for a challenge – to test yourself or to get in shape, and achieve something special? If so these events are for you! Whether it’s along stunning coastline, or on trails through the best of Britain’s countryside, your Ultra Challenge® will be unforgettable, with full support, new friends made, optional fundraising for your favourite charity, and an amazing sense of fulfilment. Why not join us on – UK’s #1 Series of Endurance Style Events for ALL Experience Levels.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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Rated 5 out of 5 stars

Well Worth the Effort

I completed my first Ultra Challenge on the South Coast and it was amazing. It was really well organised with a friendly and supportive team along the way.

Plently of information was shared before the event and it was great to be part of this event.

Planning my next event already!!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

A Life-Changing Experience with Ultra Challenge

It took me a while to find the right words for this review, because I wanted to do justice to just how grateful I am for the incredible team at Ultra Challenge. Running has been a big part of my fitness journey and I’ve completed a few marathons over the years but taking on an ultra-marathon felt like an entirely new and intimidating challenge. For a long time, I wasn’t sure I had the courage to even sign up.

When I reached out to the Ultra Challenge team with my worries, their response was nothing short of amazing. They were so supportive and encouraging, taking the time to answer my questions and reassure me that I was capable of doing this. That initial conversation gave me the confidence to take the leap and register for the race, something I had dreamed of but never thought I’d actually do.

On race day, my nerves were sky-high, but the moment I arrived, the atmosphere they had created was so welcoming that I immediately felt at ease. From the start line to the finish, every member of staff played a part in making the experience unforgettable. The support stations were well-stocked, and the volunteers went above and beyond, handing out food and drinks, offering words of encouragement, and giving you that little boost of energy when you needed it most.

What stood out to me most was how personal the experience felt. At every checkpoint, staff were smiling, cheering, and making sure every runner felt cared for. It never felt like just another event, it felt like a community that wanted you to succeed. That kind of support is priceless when you’re pushing your body and mind beyond what you thought was possible.

Crossing that finish line was one of the proudest moments of my life, and I know I couldn’t have done it without the incredible team behind the event. They turned what could have been a daunting experience into one of the most rewarding things I’ve ever done.

I’m already planning to take part in future races with Ultra Challenge, because I honestly wouldn’t want to go with any other company. If you’re thinking about signing up but feel nervous, trust me, you’re in the best hands. This team will inspire you, support you, and celebrate with you every step of the way.

Bradley

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The Thames Path Challenge was professionally organised and all stuff were friendly and helpful

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experince

I've had the best experince doing the Thames path ultra. The event was very well organised, route really well marked, aid stations with everything that was needed. I'm so grateful to have taken part in this great event. Thank you to the organisers and the team that helped us all get to the finish line. I'll be back

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

I completed the 100K Thames Pathway…

I completed the 100K Thames Pathway Challenge. Wow, amazing! This event is run so well. Plenty of rest stops, food and beverages were great, toilet facilities were clean with plenty of loo roll and hand sanitizer. All the staff were warm and welcoming, especially towards the end when most needed. Great course, shame some is in the dark because you really go through some beautiful locations, but to be expected on such a long track.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Thames Bridges Trek 25km 2025

Completed the Thames Bridges Trek 25km this weekend as my second Ultra challenge event of the year.
As always the organisation and staff were superb. A march and a protest had already facilitated a route change, however when the protestors started to move and converged on the route the Trek Masters did a phenomenal job in making rapid route adjustments and communicating this to participants in a sea of thousands of people along south bank: keeping us, and making us feel safe

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

What a journey

I completed the South Coast 100k continuous ultra challenge on the 6th and 7th Sept and what an experience. Top notch organisation from start to finish, great variety of food and drinks and amazing support staff throughout. Don't get me wrong it was a proper slog to get to the finish taking us just over 30 hours however, with the encouragement from the marshals, and some amazing medical support for my rather knackered feet, I got round. If you are considering this type of event I would highly recommend this company - although be prepared for both the lowest physical and mental points but the most emotional amazing highs and spectacular views. And two days further on, looking back on it, it was all absolutely fabulous.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Perfectly organized - beautiful trails

Nice trails in beautiful sceneries. Perfectly organized so that you can just enjoy walking.
Helping hands and staff were so lovely, always with a smile and motivating us.
Food and beverage was excellent especially for vegetarians and vegans - Lunch and dninner. There were always fresh fruits and lots of sweets for fast energy.
Medics at every rest stop to take care of blisters or if exhausted.
Very good signage during night, never felt lost.
Perfect event for me!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

South Coast Ultra Challenge

Action Challenge and all of their suppliers were amazing! From the people who went out and marked the route, and again before it got dark with glow sticks. The catering was brilliant, and the teams at the rest stops were so welcoming and supporting. The medics and massage teams do outstanding work. Will I do another challenge with them.... 100% YES!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

A great event

A great event, well organised, helpful staff and trek masters out on route are just the thing you need for encouragement. The South Downs Way Ultra was certainly challenging almost from the start getting up over Beachy Head and the Seven Sisters.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

South Coast Ultra Challenge: Great Event

South Coast Ultra Challenge another well organised event, with great support and food at the rest stops, wonderful support staff, especially the Trek Masters and Cheer Team at the finish. I did full 100 km and signposting including glow sticks at night were well positioned and spaced. I will be doing further challenges in 2026 with Ultrachallenge.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Such a well organised event,

This was a superbly well organised event. The trails were well marked, the staff were friendly and helpful, and the catering was top notch at every stop. I would highly recommend.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely well organised event

Extremely well organised event. Everything went smoothly. Masses of support, 4 great meals and endless snacks and drinks included. Staff were brilliant. Really couldn't have been better.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Summer Ultra Challenge Walk in London - So pleased.

I attended the Ultra Challenge Summer London walk a few days ago and wow what an amazing event! The organisation from start to end was brilliant. Really easy and simply registration to great group warm up at the start. When I went to take a picture at the start, I took our my sash (as I'm a pageant girl) the gentleman on the announcement really proudly declared "Miss Unique UK 2024 is in the building, let's chat and find out more!" We then spoke and he kindly gave a shouout to my amazing platform "HeadStart" which truly meant the word. The course layout was really clear and I loved that it told you how far you had done, it was super motivational. The t-shirt and medal at the end was amazing and the food provided was so yummy! Loved that you also had massage therapist there too! I would 100% recommend and definitely do this event again!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I have…

Best customer service I have experienced!
A special shout out to Dan Brooks. I wish all companies were as responsive and helpful. I will continue to always use this company for this reason.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

This was such a will organized event…

This was such a will organized event from start to finish. I booked camping, all very slick booking you in. Evening meal was very good and warm food, same with breakfast. The route was outstanding, the rest stops are by far the best ones I've had on an ultra. Fresh fruit, pastry, energy good, drinks, lunch stop was great as well, good variety of food. All had electrolytes to rehydrate. Amazing atmosphere, great volunteers. Definitely signing up again.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

The best!

I have done 3 events with them and every time is a huge success. The volunteers are wonderful. Always with a smile on their faces and ready to help you no matter the time.
I will be back for my forth very soon!

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ultra Challenge are a very well…

Ultra Challenge are a very well organised company who focus on looking after their challengers. All their staff, whether paid or voluntary, are all extremely kind and helpful. Their encouragement and enthusiasm gets many challengers over their finish line.
The food on the route was plentiful and nutritious, there is something for everyone!
The route is so well mapped out and maintained, that even I couldn’t get lost over a 100k 🤣🤣
I would definitely recommend UC.com and already looking forward to my next challenge with them.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, caring company.

Well organised, professional and caring company. I have taken part in 15 of their events and have never had a problem. They’ve always been on hand to help with queries and answer questions. The events themselves are excellent. All rest stops are fully supplied with food and drinks and every rest stop has a dedicated medic team ready to help. These guys really know what they’re doing, complete value for money.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

North Downs 25km

North Downs 25km, organisation was top tier. Refreshment stop at 9 miles offered everything from drinks to sweet and savoury treats, toilets, buckets to wet your hats and first aid. Fantastic event! Clear markings on whole route with knowledgeable route masters. Highly recommended

July 12, 2025
Unprompted review

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