Quick diagnosis and excellent service by Khalid. He diagnosed a problem with my Bosch dishwasher on Saturday, quickly ordered and then installed a new water pump on Tuesday. We were without our workho... See more
Company replied
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Review summary
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Reviews shaping this summary
My repair was done quickly and efficiently Damir. The technician knew exactly what was going and explained the process and handled whatever the issue was promptly. I will definitely be using this serv... See more
Company replied
Making an appointment was quick and easy. My technician Gadzhi was thorough and found the issue. He explained what needed to be repaired. He did the job and cleaned up after himself. He is professio... See more
Company replied
Our Maytag Refrigerator was making small ice cubes and the water dispenser was coming out in a trickle. Our Tech (Rashad) was on time, friendly and was very good. He located the issue right away and... See more
Company replied
Company details
- Appliance Repair Service
- Microwave Oven Repair Service
- Refrigerator Repair Service
- Small Appliance Repair Service
- Washer and Dryer Repair Service
Written by the company
At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.
Contact info
1718 N Fry Rd unit 152, 77084, Houston, United States
- 888-998-6263
- info@ultrafix.com
- ultrafixappliance.com
3.9
Great
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I rarely post negative reviews
I rarely post negative reviews, but consumers need to be aware of my experience with Ultrafix Appliance Repair.
I contacted Ultrafix to repair my undercounter ice maker. The technician pulled the unit out from under the counter, traced the drain hose, and inspected the line during his assessment. Afterward, I was informed that an additional $200 would be added to the original quoted repair cost for a replacement part.
When the part arrived, the technician attempted to modify it to fit. During the process, he broke the part and then declared it defective. Once the repair was completed, he pushed the ice maker back into place and left.
What I later discovered was that the drain hose had never been reconnected.
As a result, water drained directly into my cabinets and onto my floors, causing extensive damage. When I contacted the company, the immediate response was, “He didn’t touch the plumbing,” despite the fact that I personally witnessed the technician working underneath the counter and handling the drain line.
The company wanted to send the same technician back out, but by then a licensed plumber had already identified the issue immediately — the drain hose was disconnected. When the technician returned, I informed him that he had failed to reconnect the hose after the repair. He then went under the cabinet and reconnected it himself, while still insisting, “I didn’t touch the plumbing" although I watched him with my own eyes.
What started as approximately a $500 appliance repair has now resulted in more than $6,000 in water damage repairs.
My advice: do your research beyond the surface-level reviews. A company may appear reputable online, but customer experiences can tell a very different story. I was also disappointed to learn that they are not accredited with the Better Business Bureau, read the alerts and complaints listed.
Consumers deserve accountability, professionalism, and honesty — especially when costly damage occurs in their homes.
May 6, 2026
Unprompted review
Paul
Paul, your technician came on time. Checked out our refrigerator, very thorough, and could not find any issues that might have caused the odor we were smelling. He explained everything to us and we feel comfortable with his explanation. I give him a 5 star review. We were very pleased. Thank you
March 25, 2026
Unprompted review
ali was awesome
ali was awesome! on time addressed the problem & quickly repaired it 100%
February 13, 2026
Unprompted review
I had my oven door fixed in Nov 2025…
I had my oven door fixed in Nov 2025 and when the guy came he watch a u tube video on how to fix while at my house. $300 and it was very stiff and now the oven door won’t open and they want $89 to come look at it!!! Huge rip off
November 28, 2025
Unprompted review
Reply from UltraFix Appliance Repair
Thank you for bringing this to our attention — we’re sorry to hear about your experience and definitely want to look into this for you.
At the moment, we’re unable to locate your service record in our system based on the information provided. Also, our company does not charge an $89 service call fee, so we’d like to verify the details to make sure this service was completed by our team.
Please email us your service address or ticket/order number at info@ultrafix.com
, or call us directly at (888) 998-6263. Once we have that information, we’ll review the case and do our best to assist you.
We look forward to resolving this for you.
On time or early for every appointment
On time or early for every appointment. Clean work. Very experienced with all makes and models. Full transparency on parts and labor. Does not up sell just fixes what needs fixed
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your excellent review! We’re very glad to hear that our team arrived on time, provided clean and professional service, and demonstrated strong experience across all makes and models. Transparency and honest repairs are very important to us, and we truly appreciate your trust in UltraFix Appliance Repair. We look forward to helping you again whenever you need service!
Rashad was very professional
Rashad was very professional, he knew exactly what was wrong with our dryer. He dismantled our dryer, put it all back together and made it work perfect. We will call him back on any appliance work we have done.
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your wonderful feedback! We’re very happy to hear that Rashad provided professional service, quickly identified the issue, and restored your dryer to perfect working condition. It’s great to know you felt confident in his work, and we truly appreciate your trust in UltraFix Appliance Repair. We’ll be glad to assist you again with any future appliance needs!
Emil provided excellent insight….
Emil provided excellent insight on the problem, ordered the part and installed it promptly. Thank you, Emil and thank you, Ultrafix!
January 23, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your kind feedback! We’re glad to hear that Emil provided excellent insight, quickly ordered the correct part, and completed the installation promptly. We truly appreciate your trust in UltraFix Appliance Repair and your kind words. We’ll be happy to assist you again anytime you need service!
The technician was awesome
The technician was awesome. Very knowledgeable and explained the entire process and followed up with a successful repair. Great customer service! Thanks again! 😊
January 23, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your great feedback! We’re thrilled to hear that your technician provided knowledgeable service, clearly explained the entire process, and completed the repair successfully. Delivering excellent customer service is very important to us, and we truly appreciate your kind words and trust in UltraFix Appliance Repair. We’ll be happy to assist you again anytime you need us!
A job well done!
Our Maytag Refrigerator was making small ice cubes and the water dispenser was coming out in a trickle. Our Tech (Rashad) was on time, friendly and was very good. He located the issue right away and ordered the part while here. He was also prompt in returning to make the repair. There was good communication and the job was done fast! Very happy with his service.
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your detailed and wonderful review! We’re very glad to hear that Rashad arrived on time, quickly diagnosed the issue, ordered the correct part, and returned promptly to complete the repair. Clear communication, efficiency, and quality workmanship are very important to us, and we’re thrilled that you were happy with the service. Thank you for choosing UltraFix Appliance Repair—we’ll be happy to help you again anytime!
Emil from UltraFix Appliance Repair was…
Emil from UltraFix Appliance Repair was very prompt, courteous and knows what he’s doing. When I called, he was able to come out the same day to check out our washer to see why it was not entering the spin cycle. It turned out to be the motherboard. He ordered it and I was texted a few days later to set up an install time. I’ll call for Emil if I need anything else fixed. Thank you Emil, we are very pleased!
Colette & Michael Jurcevich
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much, Colette & Michael, for your wonderful and detailed feedback! We’re very happy to hear that Emil provided prompt, courteous, and knowledgeable service, and was able to diagnose the issue quickly and coordinate the repair smoothly. Same-day service, clear communication, and quality workmanship are exactly what we strive for. We truly appreciate your trust in UltraFix Appliance Repair and will be glad to assist you again anytime you need us!
My repair was done quickly and…
My repair was done quickly and efficiently Damir. The technician knew exactly what was going and explained the process and handled whatever the issue was promptly. I will definitely be using this service in the future for any other repairs.
January 21, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your kind feedback! We’re very glad to hear that Damir provided quick, efficient, and professional service. It’s great to know he clearly explained the process and handled the issue promptly. We truly appreciate your trust in UltraFix Appliance Repair and look forward to helping you again with any future repairs.
Igor was very professional and honest…
Igor was very professional and honest about work that needed to done.
January 21, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you for your feedback! We’re happy to hear that Igor provided professional and honest service. Transparency and quality work are very important to us, and we appreciate you choosing UltraFix Appliance Repair. We look forward to assisting you again whenever you need us.
Alex was very professional
Alex was very professional and efficient.
He provided me with details of what needed repaired and the cost and ~ amount of labor time.
I will definitely be recommending UltraFix to my friends.
January 21, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your kind review! We’re glad to hear that Alex provided professional and efficient service, clearly explained the needed repairs, and was transparent about the cost and labor time. We truly appreciate your recommendation and your trust in UltraFix Appliance Repair. We’ll be happy to help you or your friends anytime in the future!
Nadir did an excellent job
Nadir did an excellent job, highly recommend. He was respectful of my home, completed his work with care and left no mess. I would hire him again without hesitation. Thank you Nadir
!
January 21, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your wonderful feedback! We’re very happy to hear that Nadir did an excellent job, treated your home with respect, and completed the repair with care and cleanliness. Your recommendation truly means a lot to us, and we’ll be glad to assist you again anytime you need service.
Nadir is pretty awesome
Nadir was my technician today and he was so polite! He took his shoes off at my front door (snow and snow melt everywhere) so this really stood out. Our dryer broke and needed a new belt and he even help me figure out which plug on my breaker box was for the dryer (old condo). He was very nice, worked fast, and helped tremendously.
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for sharing your experience! We’re delighted to hear that Nadir provided such polite, thoughtful, and professional service. Taking care of your home, working efficiently, and going the extra mile to help with your breaker box truly reflects the level of service we strive for at UltraFix. We appreciate your trust in us and will be happy to assist you again whenever you need appliance repair.
Very professional and knowledgeable
Very professional and knowledgeable. Was able to get an appointment very quickly and dryer was fixed in a very timely manner. Highly recommend!
January 17, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you for your great review! We’re glad to hear that our team provided professional and knowledgeable service, scheduled your appointment quickly, and fixed your dryer in a timely manner. We truly appreciate your recommendation and your trust in UltraFix Appliance Repair. We’ll be happy to help you again anytime you need us!
Refrigerator repair
Shahlar gave me a time estimate as to when he would arrive n arrived on time. He was very efficient and explained the problem and a general estimate which made my ultimate decision easy. Thank you Shahlar. Well Done.
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your kind feedback! We’re happy to hear that Shahlar arrived on time, worked efficiently, and clearly explained the issue along with the estimate to help you make an informed decision. We truly appreciate your trust in UltraFix Appliance Repair and your kind words. We’ll be glad to assist you again anytime you need service!
An exceptional repairman
Elmir has been to my house twice now to address a defective microwave. He was thorough in his diagnosis and was succinct in his plan moving forward! I would recommend using UltraFix and if you are in the Pittsburgh area I would ask for him to do your repairs.
January 22, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you so much for your wonderful review! We’re very glad to hear that Elmir provided thorough diagnostics and clearly explained the plan moving forward. It’s great to know he was able to assist you effectively, and we truly appreciate your recommendation—especially to our Pittsburgh customers. Thank you for choosing UltraFix Appliance Repair, and we’ll be happy to help you again anytime!
Professional Support
Dmytro was very professional upon arriving at my house. He diagnosed the issue and gave me the quote for parts and labor. I made the decision to replace the appliance, but that does not reflect on his performance.
January 20, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you for your thoughtful feedback! We’re glad to hear that Dmytro provided professional service, accurately diagnosed the issue, and clearly explained the quote for parts and labor. We truly appreciate you recognizing his performance, and we respect your decision regarding the appliance replacement. Thank you for choosing UltraFix Appliance Repair—we’ll be here whenever you need us in the future.
Great guy
Great guy, super friendly. Keeps a clean work area, and cleans up afterwards. Professional and courteous.
January 20, 2026
Unprompted review
Reply from UltraFix Appliance Repair
Thank you for your kind review! We’re happy to hear that our technician was friendly, professional, and courteous, and that he maintained a clean work area and cleaned up afterward. We truly appreciate your feedback and your trust in UltraFix Appliance Repair. We’ll be glad to assist you again anytime you need service!
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