Ultralets Reviews 105

When I was trying to rent a property for the first time, they did everything for me. I knew nothing. They explained everything and it was like we agreed. I live in the same property for a year and a half. They respond to every querry, always do their best to resolve an issue and their online report system is fabulous. Their engineers are fast and get the job done fast. After a year in this property, I am thinking about buying a property. Since I never bought a property, I needed advice. Ultralets set up a meeting the same day! They gave me all the information and advice on buying a property. I was amazed how friendly and helpful they were. They are not my letting agency anymore. They are my friends! You cannot go wrong by choosing Ultralets!

We are so glad we chose Ultra Lets to be the managing agent for the 4 rental properties that we own in Hull; living over 200 miles away it was crucial that we got this right.

One of the reasons that we chose Ultra Lets was because with them being a small independent lettings agent, we felt that we were more likely to receive a more tailored and personalised service than from a bigger regional company.

From the off we have not been disappointed. Ultra Lets’ communications have been excellent, plus they are super-efficient at handling repairs and other queries. In addition they have been brilliant at reletting our properties with short void periods whenever they have become vacant. I’m sure their creative use of social media in marketing vacancies has a large part to play in this. And all this always delivered in a really friendly manner by their small team of lovely staff.

And now we have the Covid 19 lockdown and I have to say that Ultra Lets’ response to the extreme challenge of maintaining business continuity whilst protecting the safety of everyone involved has been nothing short of magnificent. The market leading measures that Ultra Lets have introduced include staff homeworking in a seamless way, and their incredibly creative and innovative new contactless viewings and lettings process. The creativity and innovation of Spencer and his staff is, I am sure not only down to their calibre as individuals, but also the smallness of the company which allows for the creativity, adaptability and innovation that might not be possible for larger companies with more cumbersome processes.

If you are thinking of using the services of a letting agent in Hull as either a landlord or a tenant, I cannot recommend them enough.

Very Professional agent. Great communication and reasonable prices. Will trust Ultralets to manage any future investments.

Fantastic local agent. The team are super friendly and a pleasure to deal with - would highly recommend. 10/10!

Fantastic local agent, would recommend.

Ultralets are not the cheapest managing agents and it seems they charge extra for anything they do!
Recently I felt they might have been more "on top" of a late paying tenant who subsequently skipped without notice owing several months rent.
Sometimes communication lacks a bit.
But the staff are very nice, friendly and helpful.

Very professional team, always provide prompt service,

Professional staff, they are always polite and helpful, communicate positively and I would recommend them anyone looking for an excellent service

Very professional, efficient service with friendly knowledgeable staff.

Very responsive and reliable company. Happy to recommend.

Ultra Lets are a modern thinking friendly first class letting agent, the team members are polite, highly motivated and efficient and have a thorough understanding of the local property market. It’s always a pleasure to deal with them.

Very impressive service with very quick response times. Very good at liaising between myself and tenants. Quick to find new tenants when needed. I would recommend ultralets unreservedly.

Highly professional staff & always responsive to requests & questions

Fast, efficient service from day one

Ultra Lets manages several properties from us and they achieve better occupancy rates than when we used to manage them ourselves. If you want your properties managing properly and you want comply with all the current legislation then this is the agent to use

Cannot recommend Ultralets highly enough !
As a landlord I consider them to be the very best agents in the area, consistently good service , innovative with their systems and focused on delivering the right results at the right price.