I ordered two sets of new reeds for our Silvia lamps. When the package arrived at the GLS shop, it had been OPENED en route and one of the sets was missing. The GLS shop and GLS customer service denie... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ordered the Heart N Soul Dining table. Delivery service was great and the driver really helpful in bringing the table to the door. Dining table really good quality and build. Had a small mark on one o... See more
Company replied
Bought Audacious side table. Quick delivery, easy to assemble and quality seems good. A suggestion would be to make the hole for the YSB cord bigger so it also could fit other electronics you wold lik... See more
Company replied
First and foremost: I bought the Silvia lamp almost 30 years ago and I loved it. I couldn't believe my eyes when I saw that they still offered replacement for the worn leaves! I ordered them and they... See more
Company replied
Company details
Written by the company
Where beautiful Danish design meets affordability, high-quality materials and a genuine care for the environment.
Contact info
Havnegade 29, 1058, Copenhagen, Denmark
- +4531393131
- info@umage.com
- umage.com
3.9
Great
551 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with Umage
Getting a package from Umage is like a birthday! I like both - the service and the products you offer.
I really love my new Conversation piece, the console table, as well as the table and ceiling lamps. And the delivery is very fast!
January 29, 2024
Unprompted review
Reply from UMAGE
Hi Ulvi,
I am so happy it feels like your birthday receiving a package from us 😍
Thank you very, very much for leaving a review. It is highly appreciated!
We hope to welcome you back again int he future 🤎
Best regards,
Samantha from UMAGE
Beautiful design and quality materials
Produits conform to the order and very well packages.
Bag of seeds to sow appreciated.
January 26, 2024
Unprompted review
Reply from UMAGE
Hi Birgitte,
So happy that you enjoyed your new designs from UMAGE! Thank you so much for leaving a review, we highly appreciate it!
Best regards,
Samantha from UMAGE
Not good quality
Unfortunately, the quality of the Clave Dine lamp is not satisfactory. The top part of the lamp would need to taper more to completely enclose the cable. The opening is too large and the lamp hangs crooked as a result. In addition, the top cover does not fit tightly on the lamp and light shines through. For the price I expected more.
January 20, 2024
Unprompted review
Reply from UMAGE
Hi Eric,
I am so sorry to hear that you had this experience with our Clava dine lamp 😔
Would you mind reaching out to info@umage.com? We'd love to see if we can help find a solution 🙏🏼
Best regards,
Samantha from UMAGE
All is excellent
All is excellent! I’ll ruturn with pleasure to buy new beautiful items for my home!
January 20, 2024
Unprompted review
Reply from UMAGE
Hi Anya,
Thank you so much for sharing your experience!
We can't wait to welcome you in the future ❤
Best regards,
Samantha from UMAGE
Great product of a high quality
Great product of a high quality. I am very satisfied with my purchase. Thank you!
January 8, 2024
Reply from UMAGE
Hi Anasasiia,
Thank you so much for sharing your experience!
We are so happy that everything lived up to your expectations ❤
We can't wait to welcome you back in the future.
Best regards,
Samantha from UMAGE
Reply from UMAGE
Hi Anja,
We are so happy to hear that you were satisfied with everything! Thank you for leaving a review. We really appreciate it!
Best regards,
Samantha from UMAGE
Satisfied customer
I’m very satisfied with UMAGE products. Have bought them before and specifically I like that they have bit different designs.
Very fast shipping.
December 14, 2023
Unprompted review
Reply from UMAGE
Hi Sirli,
Thank you very much for sharing your experience!
We really appreciate your support and can't wait to welcome you back again in the future 🙌
Best regards,
Samantha from UMAGE
ASTERIA MEDIUM / CLAIM HANDLING
3 years ago I purchased 2 Asteria medium lamps. They look amazing above our dining table. Very elegant, giving the room a great feeling of coziness. One of the lamps though started flickering recently. The claim was handled in a very professional way and after 2 weeks I enjoy the new lamp already.
With this positive experience I am planning to enlarge my collection of UMAGE lamps :-)
December 1, 2023
Unprompted review
Reply from UMAGE
Hi Anna,
Thank you so much for sharing your experience and leaving a review!
I am happy to hear that our claim team were able to help you with a satisfying solution!
We can't wait to welcome you back on the site again in the future 🙌
Best regards,
Samantha from UMAGE
Jazz, dark oak ceiling lamp, wow I love it!
I bought dark oak Jazz ceiling lamp. It was easy to install. Jazz looks gorgeous!! Material and quality of work is first class. Even the packaging was luxurious. Recommendation from me ♥. Kuljetus Suomeen sujui nopeasti.
December 8, 2023
Unprompted review
Reply from UMAGE
Hi Tuija,
Thank you so much for sharing your experience!
We are so happy to hear that you enjoyed everything from the packaging to the quality 😍
We can't wait to welcome you back in the future 🤞🏼
Best regards,
Samantha from UMAGE
Excellent customer service and…
Excellent customer service and absolutely love the High Board, such nice attention details and some flowers to plant for sustainability. Would highly recommend Umage to anyone for good quality Danish designed furniture and excellent pricing.
December 6, 2023
Unprompted review
Reply from UMAGE
Hi Suzy,
Thank you so much for leaving a review and for recommending us!
We are so happy to hear that you enjoyed the highboard. It truly is a beautiful piece 😍
Best regards,
Samantha from UMAGE
Great lampe
Great lampe, quick delivery and very responsive by email. Thank you
December 1, 2023
Unprompted review
Reply from UMAGE
Hi Tatiana,
Thank you for sharing your experience 🤍
We hope you enjoyed your new design!
Best regards,
Samantha from UMAGE
Great product (Astoria lamp)
Great product (Astoria lamp)! I absolutely love it! My husband as well as any of the guests that saw it :) great product & quick (and free) delivery! Perfect match!
December 3, 2023
Unprompted review
Reply from UMAGE
Hi Do,
We are delighted to hear that you love your Asteria lamp. We hope you have found the perfect spot for it in your home 🙌
Best regards,
Samantha from UMAGE
I love the design and its functionality
I love the design of the Asteria move portable lamp. It is the perfect solution to give a touch of light in some places of my house.
November 23, 2023
Unprompted review
Reply from UMAGE
Hi Beatriz,
We are so happy to hear that you've enjoyed your Asteria Move! Thank you so much for sharing 🤍
Best regards,
Samantha from UMAGE
It’s the third lamp shade I get from…
It’s the third lamp shade I get from Umage from the Netherlands. Excellent service, beautiful design and great quality.
November 30, 2023
Unprompted review
Reply from UMAGE
Hi Sol,
Thank you so much for trusting us with another purchase. We are so happy to hear that you've enjoyed our designs!
Thank you for sharing your experience. We really appreciate it!
Best regards,
Samantha from UMAGe
Thank You!
Thank You!
excellent quality, everything I expected and a little more ;)
Nice, modern and stylish!
Wish You big success in business.
November 27, 2023
Unprompted review
Reply from UMAGE
Hi Vytautas,
Thank YOU for sharing your experience with us! I am so happy to hear that you enjoyed everything and that we managed to exceed your expectations 😍
Hope you have a fantastic end of the year 🙌
Best regards,
Samantha from UMAGE
Arrived quickly
Arrived quickly, neat package, everything in order. Looks gorgeous!
Those who give a negative review here, have not spent enough time reading up on this light fixture. You have to get all the separete parts for the cord yourself, because of EU-regulations.
I went to a separate store and bought everything cord-related. I needed a lamp like this, because my ceiling is 3,4 m and I want a pendant over my sofa table.
I now have a eye catching, scandi chic, beautiful retro lamp with a textile cord I managed myself.
Thank you!
November 22, 2023
Unprompted review
Reply from UMAGE
Hi Ulrika,
You are correct, there are a lot of EU regulations on lighting, and we strive to provide clear explanations through user guides and product specification sheets.
Thank you so much for sharing your experience with us!
Best regards,
Samantha from UMAGE
A chic lamp that can be with you wherever you are
Mine is a portable Asteria Move. I fell in love with these lamps at a café and absolutely had to have one. It was important for me that the lamp is cordless so that my dog wouldn't stumble in the cord. Delivery was fast, assembly took about 10 minutes. I've been using my Asteria every day in different places.
October 31, 2023
Unprompted review
Reply from UMAGE
Hi Kersti,
I am so happy to hear that you've been enjoying our Asteria Move. A very dog-friendly lamp, for sure!
Thank you so much for sharing your experience with us!
We can't wait to welcome you back in the future.
Best regards,
Samantha from UMAGE
Love the designe and the package.
October 25, 2023
Reply from UMAGE
Hi Branislava,
I am so happy to hear that!
Thank you for sharing your experience with us!
Best regards,
Samantha from UMAGE
Clava Up wall lamps add atmosphere
Purchase two Clava Up wall lamps. Both arrived on time. Well packaged and so easy to put up.
They add atmosphere look really well in our conservatory.
October 28, 2023
Unprompted review
Reply from UMAGE
Hi Barret,
Thank you so much for sharing your experience!
I am so happy to hear that everything arrived on time and that you found the perfect spot for them in your conservatory!
We can't wait to welcome you back again in the future!
Best regards,
Samantha from UMAGE
Fast delivery and very good products
Fast delivery and very good products. Also very fast customer service.
October 22, 2023
Unprompted review
Reply from UMAGE
Hi Margo,
Thank you so much for sharing your experience with us. We really appreciate it!
We can't wait to welcome you back in the future!
Best regards,
Samantha from UMAGE
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