umbrellasuperstore.co.uk Reviews 130

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

First time using this store and I’m very impressed. I've never shopped in a specialist place like this before and imagined it only sold boutique expensive umbrellas for people who were really into tha... See more

Rated 4 out of 5 stars

Easy to use website and great that postage was free. Gave 4 rather than 5 stars as feel parcel could have been better wrapped as when it came umbrella was exposed as cardboard packaging split at top i... See more

Company replied

Rated 5 out of 5 stars

Coral pagoda umbrella …. absolutely beautiful! Bought this to use for my daughter’s wedding, should the weather be typically British. It is so lovely, I’m partly wishing for rain on the big day, ju... See more

Rated 4 out of 5 stars

Great product choice and keen prices but had to contact customer services after my order failed to deliver. Second parcel sent this time with tracking and finally arrived safely nearly two weeks after... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

High quality, low cost umbrellas for every occasion. Rapid free delivery on everything!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

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Rated 1 out of 5 stars

I still have not received my…

I still have not received my order,when you set up an account for me you put on 21 lyon Grove and it should have been 25 and they have not received it.you should have the tracking no. I am very disappointed in your c/s.

March 26, 2025
umbrellasuperstore.co.uk logo

Reply from umbrellasuperstore.co.uk

Hello Irene- sorry to hear this. I have checked your order. It looks like you may have made a typo and put 21 rather than 25 as this is a free text box for you to type into. Also we did upgrade your order to express tracked service at no extra cost and the delivery tracking shows deliverd No 25 which address provided. We have shared this with you. Once a parcel is deliverd we cannot request it back as its in the hands of the recipient. I hope you understand there is only so much we can do once a parcel has been sent and its not possible to change address errors once the order has been deliverd
Umbrellasuperstore

Rated 2 out of 5 stars

Disappointed

Excellent speed of service however the umbrella is advertised as being 1m long but it actually measured only 90cms long so I returned it. It looked a quality product. Easy, free returns process.

October 31, 2024
Rated 5 out of 5 stars

Solid, good value umbrellas

Sturdy umbrella delivered to your door for an impressively low price. They do use the dreaded Evri for delivery, which can be horribly hit and miss, but fortunately in my case they just delivered a few days late rather than losing/destroying the umbrella.

February 23, 2024
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