umbrellasuperstore.co.uk 

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Rated 5 out of 5 stars

First time using this store and I’m very impressed. I've never shopped in a specialist place like this before and imagined it only sold boutique expensive umbrellas for people who were really into tha... See more

Rated 4 out of 5 stars

Easy to use website and great that postage was free. Gave 4 rather than 5 stars as feel parcel could have been better wrapped as when it came umbrella was exposed as cardboard packaging split at top i... See more

Company replied

Rated 5 out of 5 stars

Coral pagoda umbrella …. absolutely beautiful! Bought this to use for my daughter’s wedding, should the weather be typically British. It is so lovely, I’m partly wishing for rain on the big day, ju... See more

Rated 4 out of 5 stars

Great product choice and keen prices but had to contact customer services after my order failed to deliver. Second parcel sent this time with tracking and finally arrived safely nearly two weeks after... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

High quality, low cost umbrellas for every occasion. Rapid free delivery on everything!


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All reviews

(130)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pretty and functional

Goods as described, arrived in good condition, well packaged. Have only used once, but it worked well. It's a really pretty umbrella and I got some envious looks.

November 21, 2022
umbrellasuperstore.co.uk logo

Reply from umbrellasuperstore.co.uk

Thank you for taking the time to review us. We really value your custom and feedback

Rated 1 out of 5 stars

Cancelled order

Placed order, but couldn’t be fulfilled, so was cancelled. A very poor customer experience - won’t buy here again.

October 11, 2022
Rated 5 out of 5 stars

Great first experience

I have the same umbrella and it is very good. I bought this as a present so I haven't seen it but it was a good price with quick, free delivery so I was very happy.

September 16, 2022
Rated 2 out of 5 stars

Patterned Pagoda UV Ladies Parasol

Ordered this parasol on Sunday in red. Monday received an email saying it was sold out but it hadn't shown up on website! Not a good start. Rang company to talk through other colours, decided on teal but was told I'd just missed the 'free' collection from their warehouse so wouldn't go til Tuesday then I might not then get the parasol by midday Friday, when I needed it. Decided to pay £6.99 for next day delivery. Tuesday a DHL delivery van was outside by door at 07.31 but I wasn't given enough time to even get to the door before driver was driving off. Had to go through the rigmarole of having parasol re.delivered which it was earlier today.
Parasol is just what I wanted, really pleased with it, though not my first colour choice. Hopefully I won't get sunburnt when under it. So buy from this company BUT allow enough time for free delivery. Do not pay £6.99 for next day delivery. They use DHL and even though the company states they will leave in a safe place or with a neighbour, they don't. Also they don't allow you enough time to get to the door if say you are upstairs etc. This isn't the first time this has happened with this delivery company, so beware and don't buy if you want next day delivery.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

I saw one of your umbrellas at the…

I saw one of your umbrellas at the Midsummer Fair at Rolvenden, unfortunately all the stock had been sold. The colours used in the umbrella were just want I wanted so I contacted you. It is smaller than I expected but will still be useful and a bright item on a dull winter day.

June 18, 2022

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