First time using this store and I’m very impressed. I've never shopped in a specialist place like this before and imagined it only sold boutique expensive umbrellas for people who were really into tha... See more
umbrellasuperstore.co.uk
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See what reviewers are saying
Easy to use website and great that postage was free. Gave 4 rather than 5 stars as feel parcel could have been better wrapped as when it came umbrella was exposed as cardboard packaging split at top i... See more
Company replied
Coral pagoda umbrella …. absolutely beautiful! Bought this to use for my daughter’s wedding, should the weather be typically British. It is so lovely, I’m partly wishing for rain on the big day, ju... See more
Great product choice and keen prices but had to contact customer services after my order failed to deliver. Second parcel sent this time with tracking and finally arrived safely nearly two weeks after... See more
Company details
Information provided by various external sources
High quality, low cost umbrellas for every occasion. Rapid free delivery on everything!
Contact info
Suite 530, 5 Spur Road, TW7 5BD, Isleworth, United Kingdom
- 02084320720
- info@umbrellasuperstore.co.uk
- umbrellasuperstore.co.uk
People also looked at
Pretty and functional
Goods as described, arrived in good condition, well packaged. Have only used once, but it worked well. It's a really pretty umbrella and I got some envious looks.

Reply from umbrellasuperstore.co.uk
Cancelled order
Placed order, but couldn’t be fulfilled, so was cancelled. A very poor customer experience - won’t buy here again.
Great first experience
I have the same umbrella and it is very good. I bought this as a present so I haven't seen it but it was a good price with quick, free delivery so I was very happy.
Lovely Pagoda Umbrella
I love the pagoda umbrella, i have used it several times now do block out the sun, it was most beneficial at the local beer festival where there was no shade
Patterned Pagoda UV Ladies Parasol
Ordered this parasol on Sunday in red. Monday received an email saying it was sold out but it hadn't shown up on website! Not a good start. Rang company to talk through other colours, decided on teal but was told I'd just missed the 'free' collection from their warehouse so wouldn't go til Tuesday then I might not then get the parasol by midday Friday, when I needed it. Decided to pay £6.99 for next day delivery. Tuesday a DHL delivery van was outside by door at 07.31 but I wasn't given enough time to even get to the door before driver was driving off. Had to go through the rigmarole of having parasol re.delivered which it was earlier today.
Parasol is just what I wanted, really pleased with it, though not my first colour choice. Hopefully I won't get sunburnt when under it. So buy from this company BUT allow enough time for free delivery. Do not pay £6.99 for next day delivery. They use DHL and even though the company states they will leave in a safe place or with a neighbour, they don't. Also they don't allow you enough time to get to the door if say you are upstairs etc. This isn't the first time this has happened with this delivery company, so beware and don't buy if you want next day delivery.
I saw one of your umbrellas at the…
I saw one of your umbrellas at the Midsummer Fair at Rolvenden, unfortunately all the stock had been sold. The colours used in the umbrella were just want I wanted so I contacted you. It is smaller than I expected but will still be useful and a bright item on a dull winter day.
Perfect For the Jubilee Celebrations
Arrived quickly and is just what I wanted for the Jubilee Celebrations.
Folding gents umbrella.
Just what I was looking for and at a very reasonable price.
Very quick delivery as well.
Lovely colours and design
Lovely colours and design. I bought it for a wedding and it matches my dress well.
Not used yet as no rain but it appears…
Not used yet as no rain but it appears very sturdy and the pattern (Roses) is very fetching.
My great grandaughter loves it
My great grandaughter loves it, thank you very good quality now we have to wait for it to rain ☔
Shame you realized an umbrella would…
Shame you realized an umbrella would cos £70 to ship ! When you basically sell umbrellas why wouldn’t we know that? But communication and refund were efficient!
Print and efficient service
Speedy service
Speedy service, well packaged. Cannot comment on the actual item as it's a gift
The umbrella seems good and good value
The umbrella seems good and good value. The delivery was prompt with the brolly well packaged.
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