The item was easy to order but was not delivered in 48 hrs and u suspect Royal Mail had something to do with this! I ordered the wrong size and comms to exchange it has been very poor. It’s literally... See more
Company replied
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Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof
United Kingdom
Replied to 9% of negative reviews
Typically replies within 2 weeks
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I have not received half my order and when I am emailing I have been receiving emails saying it will be looked into but don’t hear anything further
My wife has had two strokes and it made her very happy having the angel necklace perfect
Ordered a gold chain for my partner to give him on Valentine’s Day. It came and it was silver. I reached out and they said keep the silver and they would send the gold. I have chased 6 times since then to no response. I feel this is rude and unprofessional
The chain cut on the first wear, wasn’t even strong enough… just wasted money on it cus now I can’t return it. Not to talk of how long it took me to get my order after contacting the customer service and no response. Then at the end of day the chain just cut off from my neck
I have literally not gotten my order yet and I’ve sent 5 emails to your company with no response
Tracking system didn’t work despite intervention from the company. Not overly impressed with product.
Placed an order February 13th to be delivered February 17th. To date, still have not received the order, and have been ghosted by the company in my several repeated attempts to get answers or even a refund. It is now March 6th and still have not received my order, which was sadly my anniversary gift for my husband on February 17th... yeah.
I have only recieved 1 necklace while I ordered 2
I wrote to them many times to resolve my situation but never heard anything from them
Great company easy to deal with and excellent service
I purchased 2 chains that looked very nice, however one broke very quickly so I contacted customer services provided pictures of said chain and they advised they would send a replacement on 23rd Jan , despite several emails being sent I have not received the replacement and they are no longer responding to any messages asking where the replacement chain is, this appears to be a common theme with this company.
Looks like I will have to go through the bank for a refund.
Fantastic price and quality. Fantastic company! I’ll defo be buying more in the future
Made an order and they sent me the wrong thing, they said they would rectify this but haven't heard from them since. Do not buy from here
After contacting them informing them that evri lost my package I was promised for my chains to be resent, I have emailed 4 times since Inquiring no reply just being totally ignored
Great product quality was excelent will definitely buy from them again..
Quick shipping, lovely chain,but unfortunately once I was promised for my replacement, due missing or stolen parcel, no reply on my emails.
Great delivery item in a nice little zip up bag and it looks great on
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