My wife was so happy she couldn't stop crying, seeing what the night sky looked like when I proposed to her! I ended up buying a frame for it (through the site) which I recommend, worth the money! Bon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product looked great and did not disappoint. I bought this for my upcoming 50th wedding anniversary. I love the stars, and though I can look them up for the anniversary date, this product is pri... See more
Company replied
Amazing delivery time. Easy to choose the theme and personalise. Bought to my daughter who is fascinated about space and stars. Personalized the time and place where she was born. I am sure she will l... See more
Company replied
It arrived on time with no isues its a gift for our anerversary so im waiting to give it to my wife til then im sure she will love it
Company replied
Company details
Written by the company
We make unique, beautiful and totally personalized, Star Maps showing the alignment of the stars above you at an important moment of your life. Births, Birthday, Engagement, Wedding, First Kiss, Graduation etc.. Select your special date, pick your favorite design and add a custom title. Made for you, delivered to your door. Free shipping on all unframed and many framed orders. The original!
Contact info
Rambla de Catalunya 38 8o, 1a, 08007, Barcelona, Spain
- support@underluckystars.com
- underluckystars.com
4.6
Excellent
673 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great concept but somewhat pricey
Great concept but somewhat pricey taking print paper quality into consideration.
November 1, 2024
Unprompted review
Reply from Under Lucky Stars
Hi. Konstantinos,
Thank you for your feedback. We are happy to know you like the concept but sorry that you feel the Star Map itself was expensive.
Each Star Map is custom made and printed on high quality paper. We use 200 GSM smooth fine art paper and print at 300 DPI resolution as we believe this gives the best results. Typical poster prints are 120-140 GSM.
For all of these reasons our products cost a little more than the average, but we do not believe in dropping the quality to reduce the price.
I think the concept is brilliant
I think the concept is brilliant. The level of personalisation allowed in the design phase helped me create something really personal and meaningful for our 1st wedding anniversary. The website was very simple to use, payment was simple, tracking was accurate, and the end product looks amazing. It has a lovely, high quality print and frame. I'm really happy with the purchase and can't wait to gift it to my husband on our wedding anniversary.
November 4, 2024
Unprompted review
Reply from Under Lucky Stars
Happy 1st. wedding anniversary! It makes us very happy to hear that you are delighted with your Star Map. We have no doubt that your husband will love it ✨
Exceeded expectations
High quality, great framework, exceeded my expectations
October 25, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Denis. Amazing!! So very happy to read we went above and beyond what you expected.
Just fantastic product
Just fantastic product. I love the stars and framing. Better than expected.
October 25, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Ronnie. Great to know you love your Star Map. Very happy to know we exceeded expectations :)
The best experience…
The fastest reply and best experience ever. Even if the UPS Driver broke the first delivery. They were very responsive and polite , they sent a new one fast. Thank you !
October 30, 2024
Unprompted review
Reply from Under Lucky Stars
Thank you Caraba for your leaving details of your experience here. We are always sad when we learn that a delivery agent has not treated a lovingly designed Star Map with the respect that it deserves. However, we alway send a replacement as quickly as possible.
As a single father
As a single father, having a picture (framed), of the date and place of my son’s birth is amazing. My son stared at the picture and we are now looking up each constellation in the picture to identify them. More quality time with my son. Thanks Under Lucky Stars.
October 25, 2024
Unprompted review
Reply from Under Lucky Stars
Thank you for sharing your heartwarming story with us. We are truly honoured to be a part of it. Wishing you both many starry days and nights together ✨
PS for a list of the constellations in your Star Map email us support@underluckystars.com. We will be happy to supply them to you
Happy all around
Good processing time, great looking product with nice matte finish. Quick shipping from Charlotte to Pittsburgh. Looks great
October 18, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Timothy. Thanks for your feedback! Very happy to know we met all of your expectations :)
A Wonderfully Thoughtful Gift Idea
I got one of the night my Wife and I first met for our 7th Anniversary. She was floored (Mostly that I even remembered the day LOL). Wonderful Gift. I didn't get the frame with my purchase mostly due to the shipping cost (It was the same cost as the frame alone). So instead of spending an extra $100 I Just went to Michaels and bought one for half that. Other than that, Wonderful Product, Perfect Gift. Hell, I even had a co-worker get one after for his wife! Can you think of anything more thoughtful?
August 22, 2024
Unprompted review
Reply from Under Lucky Stars
Wow Chris! What a success story!! Good job. on remembering the date ;) So happy to know your wife was blown away by her Star Map. Thanks for spreading the word with you co workers! Starry wishes from all the ULS Team
Trustable
Trustable. They sent my custom star map to Turkey safe and sound. I'm very happy with my purchase, and my wife loved the present :) thank you!
September 25, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Musa. Sooo great to hear that your wife loved her Star Map. Thank you for letting us know and that the shipping to Turkey was smooth :)
Perfect wedding present!
Instagram showed me the ad of Under Lucky Stars precisely two weeks before my wedding! I was able to order a wonderful and romantic wedding present for my wife. When she received it, she was extremely happy and emotional. The service was excellent, reliable and fast. Thanks a lot!
September 16, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Alondra. Ohhhh what a lovely romantic story! Very happy to have been a part of it and to know your wife loved her Star Map wedding gift. Thank you for sharing 💖
I was a bit anxious about oversea…
I was a bit anxious about oversea shipping of a framed picture with acrylic glass. Furthermore, the box was a bit banged up on arrival, but thankfully, there was no damage whatsoever on the frame and everything was perfect. I loved that I was able to edit my order a few hours after I sent it (They let you edit it for 24h or so) and that I got 20% off by just sitting on my decision for a while and getting the offer in my inbox. That made it a no-brainer for me, and a very special moment in our life was immortalized. Took a few days to ship oversea but nothing out of the ordinary.
October 18, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Patrick. Thank you for trusting us with your special moment! Very happy to know that despite a little careless handling by the couriers the packaging adequately protected your Star Map which arrived in the pristine condition we would wish you to have it ✨
All around great experience & product
Received our Framed Star map just 10 days after I ordered it! My wife loves it! Thank you Under Lucky Stars, great product, great price, really fast shipping, great all around experience & transaction! I will definitely recommend your company to my family and friends.
October 17, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Wayne. Amazing! Thanks for letting us know that you had a totally positive experience. We are overjoyed to know that your wife loves her Star Map 💖 Yes please we would love you to give us a shout out to your family and friends!
Ordering was easy
Ordering was easy, shipping was fast and the product was exactly what I wanted. I absolutely love it!!! ❤️
October 13, 2024
Unprompted review
Reply from Under Lucky Stars
Hi Tanya. Thanks for letting us know. Really pleased that we lived upto your expectations and that your love your Star Map 💖
Beautiful star map
So this popped up in my IG feed. A little sceptic at first, but reading more about it lead me to order a star map of our wedding day for our anniversary. It arrived on time, and I liked it. My wife loved it! She's always been fascinated with the night sky and the stars. This present was a hit. The framing job is excellent. Thank you.
September 23, 2024
Unprompted review
Reply from Under Lucky Stars
Wow!! Amazing to hear this!! Makes our hearts sing to know that we didn't disappoint and that your wife loved it!
A wonderful gift for any occasion
We are very impressed with the product, my wife loved it. Thanks for helping to make our Anniversary even more special.
October 1, 2024
Unprompted review
Reply from Under Lucky Stars
So happy to hear that your wife loved her Star Map. Happy Anniversary 💖
Exactly what I hoped for
Exactly what I hoped for. It was a gift for my wife representing the night of our first kiss 50 years ago, she absolutely loved it. It's a very nice product.
October 3, 2024
Unprompted review
Reply from Under Lucky Stars
Awwww lovely story, sooo romantic! Thank you for sharing. We are very happy to have been a part of it.
I have ordered three different star…
I have ordered three different star maps from under Lucky stars and I have never had an issue any if my maps. All three of them came out perfect. Their shipping was quick. I love all three of the maps I ordered.
October 9, 2024
Unprompted review
Reply from Under Lucky Stars
This message makes us so happy to read! Thank you for sharing your experience with our Star Maps. Wonderful to know that we are meeting your expectations time and time again!!
Came in as designed great experience
Came in as designed great experience. Love the product.
October 1, 2024
Unprompted review
Reply from Under Lucky Stars
Thanks for the great feedback! Loving that you love your Star Map !!
Dubious at first, but happy I made an order.
At first I was a little dubious about this site, having seen it advertised on Facebook.
I checked it out, made an order (especially as it was half price!) and a few days later it arrived. It is really good quality, and quite detailed. If I wanted something like this again, I'd definitely come back here!
September 20, 2024
Unprompted review
Reply from Under Lucky Stars
Thank you Alec for having faith in us! Very happy to know that despite your initial reservations we met your expectations ✨
Reply from Under Lucky Stars
Sooo happy to read that we lived up to expectations ✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.