Underwaterhydraulics Reviews 311

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Knowledgeable and helpful staff, knew what I needed and what they had in stock. Call to verify items are in stock and have questions answered, and order online!

Rated 5 out of 5 stars

Got my order right, and hooked me up with a bunch of badass sticker swag!! Quality gear and dope stickers that come quick with a little extra on top...whats not to be pleased with...keep it up guys!

Rated 5 out of 5 stars

Got my gear back 3 business days later (expedited), helmet looks beautiful and Leslie did an awesome job with it. I couldn’t be happier. Quick turnaround, amazing quality of work, and stellar service... See more

Company replied

Rated 5 out of 5 stars

Ordered from underwater hydraulics a few times now, along with stopping at the store front in between jobs and every single time as been a pleasure. J R provides outstanding customer service, he actua... See more

Company replied


Contact info

4.8

Excellent

TrustScore 5 out of 5

311 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

10 out of 10 recommend !

I received a call right after I placed my order. The gentleman was so sweet advised me that the black hat wouldn’t be made in time for Christmas. I told him that’s not a problem to take their time and I’ll receive it when I receive it. However, this was received way before Christmas just in time for my husband to open it. 10/10 would recommend this company to anyone. Thank you all again. Happy holidays !

December 9, 2024
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Reply from Underwaterhydraulics

Hi Tania,

We hope your husband loved his gift! Thank you for shopping with us! Your support means the world to us!

Rated 5 out of 5 stars

Best dive gear builders around

Best dive gear builders around. Use BayTech or be dissapointed.

December 3, 2024
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Reply from Underwaterhydraulics

Hey Brian,

We appreciate the continued support! It has been great seeing your company grow over the years! We appreciate you and the team!

Rated 5 out of 5 stars

Gifts

Easy site to find and purchase items. Shipped quickly.

December 9, 2024
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Reply from Underwaterhydraulics

Hey Judy,

Thank you for the support! We appreciate you!

Rated 5 out of 5 stars

Damn good company

Damn good company , damn good products , damn good people ,
Said from a old commercial diver that relys on such people to make my job a bit easier thru their tools they sell or rent !!!

November 25, 2024
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Reply from Underwaterhydraulics

Hey Eric,

Your support means the most to us! We appreciate the continued support over the years. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Easy as pie

Easy as pie . Got everything I needed quickly

October 22, 2024
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Reply from Underwaterhydraulics

Hey Tony,

Thanks for the constant support! Always great to see you!

Rated 5 out of 5 stars

MY CUSTOMER WAS ON JOB SITE AND NEED…

MY CUSTOMER WAS ON JOB SITE AND NEED MATERIAL WAS ON WEEKEND AND THEY CAME OUT AFTER HOURS AND HOT SHOT MATERIAL TO GET CUSTOMER OUT OF A BIND PROFESSIONAL PEOPLE

September 28, 2024
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Reply from Underwaterhydraulics

Hey Marty,

Thank you for choosing Underwater Hydraulics / Bay-Tech Industries. We truly appreciate you!

Rated 5 out of 5 stars

Very good assist

Very good assist

September 24, 2024
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Reply from Underwaterhydraulics

Hey Gino,

Thank you for the 5-star review! We truly appreciate you!

Rated 5 out of 5 stars

Excellent

The attention, clarity and speed are excellent.

September 23, 2024
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Reply from Underwaterhydraulics

Hi Luis,

Thank you for the review! We truly appreciate you choosing Underwater Hydraulics for you diving gear needs!

Rated 5 out of 5 stars

Helpful

These guys are always very helpful. Leslie is a wizard with all the Kirby Morgan equipment.

August 26, 2024
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Reply from Underwaterhydraulics

Hey Jason,

Thank you so much for the 5-star review and the kind words! I'll pass your message to Leslie! We appreciate you!

Rated 5 out of 5 stars

Great customer service

Great customer service! Shout out to Jr for taking care of me

July 29, 2024
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Reply from Underwaterhydraulics

Hey Anton,

Thanks for choosing Bay-Tech & Underwater Hydraulics! We appreciate you very much!

Rated 5 out of 5 stars

I have to be honest

I have to be honest, every time I place an order, it comes in early! And every order I have placed has been correct! This kind of service is awesome and very much appreciated.

August 2, 2024
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Reply from Underwaterhydraulics

Hey Jeff,

Thank you for the kind words! We appreciate you!

Rated 4 out of 5 stars

Everything was fantastic

Everything was fantastic. They were very friendly and helpful. The only downside is it took a little bit too long to get the product shipped out and I missed my deadline. But everything else was great.

July 29, 2024
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Reply from Underwaterhydraulics

Hey Michael,

Thank you for the review! We're sorry about the delay in shipment. Our stock was depleted so we had to ship from the factory! We do appreciate you! Thank you for choosing Underwater Hydraulics!

Rated 5 out of 5 stars

Hull cleaner was shipped immediately

Hull cleaner was shipped immediately. Arrived in good condition.

August 1, 2024
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Reply from Underwaterhydraulics

Hi Ernesto,

Thanks for the Nemo Hull Cleaner order! We know you will enjoy it! We appreciate you for trusting Underwater Hydraulics!

Rated 5 out of 5 stars

Great service

Great service

August 1, 2024
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Reply from Underwaterhydraulics

Hi Simon,

Thank you for the 5 star review! We truly appreciate you!

Rated 5 out of 5 stars

Returning customer.

I highly recommend the online store. Great prices and easy to navigate in it.

August 1, 2024
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Reply from Underwaterhydraulics

Hey Rubin,

It is always nice to hear from you! Thank you for taking the time to leave a review! We truly appreciate you!

Rated 5 out of 5 stars

Helpful and knowledgeable

Helpful and knowledgeable. Made the transaction painless. Go to for dive supplies.

July 30, 2024
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Reply from Underwaterhydraulics

Hey Forest,

Thank you for taking the time to leave a review! We truly appreciate you!

Rated 5 out of 5 stars

Everything was perfect.From order to…

Everything was perfect.From order to delivery.Only problem for me was to much cost for shipping and when arrived in Croatia I paid extra 80€ for custom.So 90€ product at the end cost me 300€

July 8, 2024
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Reply from Underwaterhydraulics

Hi Ivan,

Thank you for leaving a 5-star review! It is unfortunate that customs charges so much when importing items into countries. We also have no way in knowing what those charges will be beforehand.

I hope this does not discourage any orders in the future. Please reach out to us with any questions!

Thank you, again, for your support!

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