UniAcco 

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See what reviewers are saying

Rated 5 out of 5 stars

Uniacco was truly amazing. They reply swiftly and that is just wonderful for me as a panicker lol, and honest too. There was a time that I contacted them at a late hour but was surprised to get a resp... See more

Rated 1 out of 5 stars

7 months gone still chasing my £50 refund and £100.00 promised cash back, I have several messages that it will be paid but no joy and now they are telling me it’s closed as it’s a new financial year.... See more

Rated 5 out of 5 stars

UniAcco has been totally awesome!! During my application process for student accommodation Yash & Khushi helped me out soooo much!! They are super patient and even explained stuff to me really kindly... See more

Company replied

Rated 5 out of 5 stars

The UniAcco team that were assigned to us have been extremely helpful and supportive in helping us find my sons’new home away from home while he is at uni. Maria and Neha have been constantly assistin... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace
  3. Real Estate Rental Agency
  4. Self-Catering Accommodation
  5. Student Dormitory

Written by the company

UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties. Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation. Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services. UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were always here to help

They were always here to help, had a great experience with them especially thanks to Prem and Keenan whom helped me and my friends the most

November 20, 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

the uniacco team did help me in really…

the uniacco team did help me in really good way in order to book my accomodation. neha and nammer made the whole process easy, I gotta thank them.

November 12, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Really good ‘n helpful throughout the…

Really good ‘n helpful throughout the process.

November 13, 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 1 out of 5 stars

Please AVOID at any cost!!!

Please AVOID at any cost!!!

They dont have any good or budget friendly options. Prior to the process they will forward you few options and once the initial £250 is paid ( which is non refundable even if you dont like the property) and will inform the option shown prior are booked already and will ask to pay to the agents for viewing and to landlords as deposit even prior to confirmation.

And all the team works from outside UK.

September 30, 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Hi there,

Thank you for sharing your feedback, we take concerns like this very seriously.

We’ve checked our system and could not find any payment under your name. To help us investigate this urgently, could you please share your registered email address or booking details with us at contact@uniacco.com? Our team will look into this immediately and ensure the matter is resolved.

We’re committed to providing a transparent, safe, and student-first experience, and we’re here to help.

Team UniAcco

Rated 5 out of 5 stars

Very responsive and did their best to…

Very responsive and did their best to find the answers to my auestjons

November 13, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Our booking advisors Keenan and Harsha were extremely friendly and efficient in arranging our booking!

Our booking advisors Keenan and Harsha were extremely helpful and efficient in arranging my housing booking. This is my second time dealing with Keenan and once again it has been a pleasant one!

November 12, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

I recommand highly Uniacco

I would like to thank warmly Keenan and Soham for their precious help to find me an accomodation. The following is of quality and it is perfect for people who want to find an accomodation abroad. I was helped from the beginning of my researched, from to find the perfect and affordable accomodation fitting with my criteria to the last procedures of booking.
Both agents, Soham and Keenan were really kind, mindful and disponible for any question I may have. Thanks to them once again.
So, if you're looking for an accomodation, do not hesitate to go with Uniacco ! They're disponible and trustworthy.

November 14, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Best customer service …

I really like the customer service I got from LAXMI very available to listen to what I had to say and to attend to me. Everything went smoothly.

November 14, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 4 out of 5 stars

It was a smooth booking process with…

It was a smooth booking process with good communication throughout. Although there was a small misunderstanding on the day I arrived, likely because it was a Sunday, it was quickly resolved. I also got refund. Overall, it was a good experience.

November 13, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Service was good

November 13, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Miss. Zeineb. Responded well. And. Was. Very good

Yes. Agent was. Very good. And. She. Had. Responded is. Very. Well we. Didn’t have to wait for long time for. Virtual view too as she. Had arranged.

November 12, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Great service

Great service. Got help from one of their members called Keenan that showed me all the different possibilities of accommodation, he answered all my questions no matter how silly I thought they were and was extremely patient with my replies. He broke everything down to me and helped me pick out my perfect place to stay in. Would definitely recommend going through them if you are unsure on accommodation or don’t know where to start. It definitely narrowed everything down with their help.

November 13, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Uniacco provides great services…

Uniacco provides great services especially Tanvi and somesh they have been really great with the work ethic and gave me the best deals!!

November 13, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

i was struggling to book good…

i was struggling to book good accommodation in Uk. And uni acco helped and guided me to book a proper good accommodation and im satisfied with their work.Thank you.

November 13, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Good service

Keenan daniel is very supportive and gives the best service he also provides good options based on my preference.
And the room we have booked is also very good just like shown in pictures so we can trust there choices.
Loved you service

September 25, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

My experience is too much good thank…

My experience is too much good thank you so much for helping to me choose right home in UK and i am great full to simran samnani because she responded very quickly and solve the all issues

November 12, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Keenal and prem help me alot also they…

Keenal and prem help me alot also they where with me at every stage till payment and booking Thanks to both of them.

November 13, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Good support from Vishav throughout the…

Good support from Vishav throughout the process.

November 12, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Staff were great

Somesh was great and helpful.

November 12, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Vishva, a very good advisor!

Vishva provided excellent support throughout the booking process and was very responsive whenever I needed additional information. I feel much more confident about my upcoming semester in England, as finding accommodation remotely is quite stressful, but with Vishva, I felt reassured and supported. I thank him for that.

November 11, 2025
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

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