UniAcco 

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See what reviewers are saying

Rated 5 out of 5 stars

Uniacco was truly amazing. They reply swiftly and that is just wonderful for me as a panicker lol, and honest too. There was a time that I contacted them at a late hour but was surprised to get a resp... See more

Rated 1 out of 5 stars

7 months gone still chasing my £50 refund and £100.00 promised cash back, I have several messages that it will be paid but no joy and now they are telling me it’s closed as it’s a new financial year.... See more

Rated 5 out of 5 stars

UniAcco has been totally awesome!! During my application process for student accommodation Yash & Khushi helped me out soooo much!! They are super patient and even explained stuff to me really kindly... See more

Company replied

Rated 5 out of 5 stars

The UniAcco team that were assigned to us have been extremely helpful and supportive in helping us find my sons’new home away from home while he is at uni. Maria and Neha have been constantly assistin... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace
  3. Real Estate Rental Agency
  4. Self-Catering Accommodation
  5. Student Dormitory

Written by the company

UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties. Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation. Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services. UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.


Contact info

Breach of guidelines

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Rated 5 out of 5 stars

Considerate and respectful

I appreciate the patience and professionalism shown to me during booking process. I was shown a list of housing choices with information about the amenities available nearby or any other information I asked them about. Special thanks to Saqlain and Tanvi who have helped me out during this time.

December 6, 2025
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Reply from UniAcco

Thanks a lot for taking the time to share this! Really happy to hear Saqlain and Tanvi could support you throughout and help you explore the right options. We’re glad the process felt clear and patient for you. Wishing you a smooth move-in, and if you need anything along the way, we’re always here 😊

Rated 5 out of 5 stars

It was a great support form Shubham &…

It was a great support form Shubham & Neelima

December 5, 2025
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Reply from UniAcco

Thank you so much for sharing this! Really glad Shubham and Neelima could support you well through the process. If you need any help going forward, we’re always here 😊

Rated 5 out of 5 stars

A truly superb service!

We had an excellent experience with UniAcco for the booking process at Chapter Lewisham.
A big thank you to Manyavi and Neelima for their efficient and prompt handling of our reservation. Their kindness in adressing all of our questions and doubts was much appreciated. We highly recommend their service. A truly superb service!

December 1, 2025
Unprompted review
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Reply from UniAcco

Thank you so much for this lovely feedback! Really glad to hear your booking at Chapter Lewisham went smoothly. Manyavi and Neelima will be so happy to know their support made a difference. We truly appreciate the recommendation and we’re always here if you need anything before or after move-in 😊

Rated 4 out of 5 stars

The agent was very responsive and…

The agent was very responsive and asccommodation. Effrorts were made to address my concerns in a timely manner

December 5, 2025
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Reply from UniAcco

Thank you for sharing your experience! Really glad to hear our team was responsive and could address your concerns quickly. If you need any help further down the line, just reach out and we’ll be happy to assist 😊

Rated 5 out of 5 stars

The conversation with the property…

The conversation with the property regarding move in and date change was smooth thanks to Keenan and Tanmay, and I got the exact property I was looking for, thanks again for the help!

December 5, 2025
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Reply from UniAcco

Really glad to hear that! Happy that Keenan and Tanmay could help you sort out the move-in details smoothly and get you exactly the property you wanted. Thanks for sharing this, and if you need anything before or after moving in, just let us know 😊

Rated 5 out of 5 stars

Everything went very well

Everything went very well, thanks to neelima and gajanand.

December 5, 2025
Unprompted review
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Reply from UniAcco

Thank you for sharing your experience! Really glad to hear everything went smoothly and that Neelima and Gajanand could help you well. If you ever need any support ahead, just reach out and we’ll be happy to assist 😊

Rated 5 out of 5 stars

Great service

Great service, quick and responsive, i loved their quick response and the whole process was really very easy. Special thank you to Mr Viraj and Mr Yash for making this the easiest way to book your accomodation. I totally recommend them

December 2, 2025
Unprompted review
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Reply from UniAcco

Thank you so much for sharing this! Really happy to hear the whole process felt easy and quick for you. Viraj and Yash will be really glad to know their support made a difference. Appreciate the recommendation, and if you need anything along the way, we’re right here to help 😊

Rated 5 out of 5 stars

Uniacco service was very good

Uniacco service was very good. Harsha, who helped us to get best accommodation near to the university, she helped in end to end process. She was always available for contact and gave us the good service. She also clarified all the doubts we had and we also got the best accommodation.

December 4, 2025
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Reply from UniAcco

Thank you so much for sharing this! Really glad to hear Harsha could guide you through everything and help you find a place close to your university. She’ll be very happy to know her support made things easier for you. Wishing you a great stay ahead and if you need anything at all, we’re always here 😊

Rated 1 out of 5 stars

literally the worst experience do not…

literally the worst experience do not book through them even by mistake the customer support is so bad they do not reach out and give the promised cashback

November 20, 2025
Unprompted review
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Reply from UniAcco

Hi there,
I’m really sorry to hear that this has been your experience. This definitely isn’t the standard we aim for, and I understand how frustrating it must feel when you’re waiting for support or a promised cashback.

We’ve tried checking our system but haven’t been able to locate your booking with the details available here. Could you please share your registered email or booking ID with us at contact@uniacco.com
so we can look into this immediately and get it resolved for you?

We genuinely want to fix this for you at the earliest.

Rated 4 out of 5 stars

Very good service

Very good service

December 4, 2025
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Reply from UniAcco

Thank you so much for sharing this! Really glad to hear you had a good experience with us. If you ever need any support ahead, we’re always here 😊

Rated 5 out of 5 stars

Feedback for Tanmay and Dwayne

The response from both Tanmay and Dwayne were quick and useful. All the questions I had were answered in utmost humility and detail. Felt helped through the entire process

December 3, 2025
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Reply from UniAcco

Thank you for sharing this! Really glad to hear Tanmay and Dwayne could guide you well and answer everything clearly. They’ll be happy to know their support made the process easier for you. If you need anything at all before or after moving in, we’re always here 😊

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the agents are helpful and experienced. Thank you Dishank and Kashish

September 26, 2025
Unprompted review
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Reply from UniAcco

Thank you so much for your feedback! Really glad to hear you had a good experience and that Dishank and Kashish could help you well. They’ll be happy to read this. If you need anything ahead, we’re always here 😊

Rated 4 out of 5 stars

Uniacco has really made my…

Uniacco has really made my accommodation process smooth especially Miss Sneha . Without her I would have struggled to find properties . She answered all my questions and she was patient with me . I highly recommend her .

December 1, 2025
Unprompted review
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Reply from UniAcco

Thank you so much for sharing this! Really glad to hear Sneha could make the whole process easier for you and help you find the right options without any stress. She’ll be very happy to read your kind words. We truly appreciate the recommendation, and if you need anything at all going forward, we’re always here to help 😊

Rated 5 out of 5 stars

I had all my questions answered…

I had all my questions answered regarding my accomplishments even though on my stupid questions all the agents were calm. Friendly and professional conversation and timely updates specially from Keenan.
I had everything to worry about but not my accomodation.

December 1, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Amazing service - especially from Farhan

From the start when i started booking and looking for my student accommodation with uniacco the service i received was amazing! Big shoutout to Farhan especially. Always replied to my messages with full details and very helpful with the booking process and explaining how everything works. Helped me pick out my best and most suitable option and made the process smooth and caused no stress at all. Definitely recommend!

November 16, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

First time looking for an accommodation…

First time looking for an accommodation in the UK, Tanmay and Hari have been extremely helpful. They answered all of my questions thoroughly and help me with lots of stuffs. Tanmay was responsive and helpful.

November 12, 2025
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

The support I received from Neelima and…

The support I received from Neelima and Yash was extraordinary, thank you for the help, they have made everything way easier than expected!

November 27, 2025
Unprompted review
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

I had a very pleasant booking process…

I had a very pleasant booking process with aditya jaiswal who cleared all my doubts and was able to help me get my desired booking
I am really grateful

November 26, 2025
Unprompted review
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

Amazing experience

super helpful with providing options for accoms. even when i had to back out a few times, they were understanding and looked for options that were good for me.

would look for accoms with them again

November 21, 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

Rated 5 out of 5 stars

So helpful!

So helpful!

Great service and helped me so well, so quick and efficient! I had amazing help from Sakshi and Viraj☺️

November 19, 2025
Unprompted review
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Reply from UniAcco

Hi,

Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.

We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!

Thanks again, and we wish you all the best moving forward! ✨

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