I have given 3 stars the betting side of it superb Great odds good variety and cash outs... Fast payment as well into bank. The casino side of it is the opposite.. No bonuses will win the odd 3 po... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.
Contact info
Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar
- @
- unibet.co.uk
Replied to 5% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disgraceful treatment of a long time…
Disgraceful treatment of a long time customer. Had my account suspended or put on "a temporary block" multiple times, usually coinciding with me winning a significant amount. Logged in to be told that my block was lifted...but I was unable to access any bonus or rewards features - funnily enough I'd built up significant points that were now inaccessible.
A shower of absolute crooks.
Great experience
Great experience, easy to use, quick deposits and withdrawals, clean web site design. Casino games are excellent, great dealers, attractive tables, wonderful!
Honestly any gambling site is gunna get…
Honestly any gambling site is gunna get bad reviews but only do this because your not always meant to win 🤔 🤣
I enjoy playing games on unibet
I enjoy playing games on unibet, always play well and I've had good returns. Never had any issues an I'm.sure if I did they would be resolved quickly.. no complaints.
Love Unibet have been with them a few…
Love Unibet have been with them a few years and they are getting better and better, with boosts pricing and technology,and it won't stop.
Worst site ive ever played on
Worst site ive ever played on. Low odds. Low RTP. RUBBISH returns. No free games and when you do get them, it gives you awful amounts. This site is a giant scam. AVOID
Overall great website with great games…
Overall great website with great games offers and odds on betting
DO NOT USE WARNING SCAM SITE
DO NOT USE WARNING SCAM SITE, THEY TAKE YOUR HARD EARNED MONEY LETTING YOU DEPOSIT FUNDS UNTIL
YOU START WINNING THEN THEN BLOCK
YOUR ACCOUNT STOPPING YOUR WITHDRAWAL WINNINGS JUST LOOK AT THE AMOUNT OF NEGATIVE REVIEWS STATING THE EXACT SAME I HAVE BEEN IGNORED FROM THEM FOR OVER A YEAR NOW I AM TAKING THEM TO SMALL CLAIMS COURT BUT STILL AFTER EMAILING THEM ASKING FOR THE FULL COMPANY REGISTERED NAME, FULL COMPANY REGISTERED ADDRESS AND COMPANY REGISTRATION NUMBER TO PIT ON THE SMALL CLAIMS COURT PAPERWORK THEY STILL IGNORE ALL EMAILS HOW THIS COMPANY CAN STILL BE ALLOWED TO OPERATE IS BEYOND A JOKE AMD HOW THE UK GAMBLING COMMISSION AND ECOGRA AND THE UK GOVERNMENT STILL ALLOW THEM TO BE IN BUSINESS KNOWING DAM WELL THEY ARE BREAKING EVER LAW IN THE BOOK IS BEYOND ME THEY ARE OBVIOUSLY GETTING BACK HAND PAYMENTS FROM UNIBET SCUM
OVER 2 YEARS IT HAS NOW BEEN TRYING OVER AND OVER AGAIN TO WITHDRAW MY £610.00 AND STILL NO CLOSER!!!!
WHAT CRACKS ME UP IS I WAS FULLY VERIFIED WHEN BEING ALLOWED TO OPEN MY UNIBET BETTING ACCOUNT, BEING ALLOWED TO DEPOSIT THOUSANDS OF POUNDS, PLACING GOD KNOWS HOW MANY SPORTS BETS OVER MONTHS, BUT THEN WHEN YOU START TO GET A BIT OF LUCK ON YOUR SIDE AND START WINNING THIS IS WHEN ALL HELL BREAKS OUT AND UNIBET THEN START PLAYING ALL THERE DIRTY TACTICS AND FREEZE YOUR ACCOUNT WITHHOLD YOUR MONEY AND START ASKING FOR ADDITIONAL VERIFICATION!!!! BUT THEY NEVER ASK FOR ADDITIONAL VERIFICATION WHILST YOU ARE DEPOSITING HUNDREDS OR THOUSANDS OF POUNDS AND LOOSING BETS OVER MONTHS!!!!
AND TO TOP IT OFF MY REGISTERED DEBIT CARD ON MY ACCOUNT HAS BEEN FULLY VERIFIED AND STATES THIS ON MY UNIBET APP BUT THE VERIFICATION THEY ARE ASKING FOR IS FOR A DEBIT CARD THAT IS NO LONGER ON MY UNIBET ACCOUNT AND THAT IS NO LONGER REGISTERED ON MY ACCOUNT AND IS NOT EVEN ON MY PAYMENT METHODS LOL!!!!
BUT STILL I PROVIDED THEM WITH THE CLEAREST I MEAN CLEAREST PHOTO OF MY CARD SHOWING MY NAME, FIRST 6 NUMBER AND LAST 4 NUMBERS OF LONG CARD NUMBER, SIGNED, EXP DATE, ACCOUNT NUMBER, SORT CODE AND ALL 4 CORNERS, IN PERFECT LIGHT, NO SHADOWING, NOT CROPPED EVEN A PARTIALLY BLIND PERSON COULD EASILY READ EVERY DETAIL!!!!
BUT LIKE THOUSAND AND THOUSANDS OF CUSTOMERS UNIBET SCAM AND ROB ON A DAILY,WEEKLY AND YEARLY BASIS ALL THEY DO IS REJECT YOUR UPLOADED DOCS CONSTANTLY TIME AND TIME AGAIN THEN BECAUSE THEY CLEARLY NO THESE UPLOADED DOCS ARE CLEAR AS DAY THEY THEN THINK RIGHT WE WILL START ASKING FOR BANK STATEMENTS OF THE CRYSTAL CLEAR UPLOADED DEBIT CARD THAT THEY KEEP REJECTING THEN START REJECTING YOUR UPLOADED BANK STATEMENTS THAT AGAIN CLEARY SHOW MY FULL NAME, ADDRESS, POST CODE, ACCOUNT NUMBER, SORT CODE, KINDRED GROUP PLC TRANSACTIONS WITH THE LAST 4 LONG CARD NUMBERS FROM THE DEBIT IM QUESTION, BANK LOGO AND NAME AS ITS THE DOWNLOADED STATEMENT OF MY ONLINE BANKING, IN PDF BUT THEN REJECT IT SAYING DOCUMENTS NOT ALLOWED INCORRECT DOCUMENTS BUT THESE ARE THE DOCUMENTS REQUESTED!!!!
THE CUSTOMER SERVICE IS SHOCKING WELL NON EXISTING!!!!
UNIBET ARE JUST THIEVES, DIRTY CHEATS, CON ARTIST AND RUIN PEOPLES LIVES

Reply from Unibet
Very good casino online for me this it…
Very good casino online for me this it the best and withdraw money so quickly 👍👍👍👍👍👍😊😊😊😊😊 recommend
Good app,easy play,more game I like…
Good app,easy play,more game I like than others app
Nice easy page to navigate and quick…
Nice easy page to navigate and quick with withdrawals
Using Gambling tools blocks your account
It has recently come to my attention that using Gambling Tools tends to lead to account suspensions. When this happens you are victimised and subjected to a lengthy safer gambling questions where you are not judged by common sense and compassion but by a computer which has no heart nor can listen.
The person at the end of the phone is just a middle person bowing to the computer. Unibet are another gambling Company that falls into this area. These Companies really need to get their act together and try to treat players fairly and at least try and listen to what players say and not leave it to a computer to decide.
14 April - Wow looks like a standard response as this looks similar to the one I received from 32Red - what a con- Unfeeling casino po[erator as always

Reply from Unibet
Unable to use account
Unable to use account I've had for years, with no explanation as to why

Reply from Unibet
No technical issues with this site and…
No technical issues with this site and easy to navigate, better odds available though with other sites
Easy to use and wide variety of games
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







