Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY chan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more
Company replied
Great customer service so far! They were very helpful and responsive when I reached out about my order. I haven’t received my contact lenses yet, so I can’t review the product itself, but I’m looking... See more
Company replied
I love these contacts! I have tried several different types, but these are more hydrated than others. They are so comfortable to wear! They ship fast! They never disappoint this customer 😁
Company replied
Company details
Written by the company
Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com
Contact info
United States
- unicoeye.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Unicoeye
Dear Customer,
Thank you for your positive feedback! We’re delighted to hear that everything went well and truly appreciate your support.
Best regards,
Unicoeye Customer Service Team
I received my contacts in the mail and…
I received my contacts in the mail and was delighted to try them on! I’ve bought colored prescription eye contacts from them in the past before and was satisfied. The colors may look slightly bolder in your eyes than what pictures show, however, but they’re still pretty good!
August 8, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you for your continued support! We’re delighted that you’re satisfied with your prescription colored contacts. The final color may vary slightly depending on your natural eye color and lighting, and we truly appreciate you sharing your experience.
Best regards,
Unicoeye Customer Service Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a great experience with UNICOEYE’s customer service! They were very helpful, professional, and quick to respond to my concerns. They made the whole process easy and made sure I was taken care of. I really appreciate how kind and understanding they were, and I’m very satisfied with the service I received. Definitely 5 stars! 💕
August 10, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you so much for your wonderful review and 5-star rating! We’re delighted to hear that our team was helpful, professional, and responsive, and that you felt well taken care of. Your kind words mean a lot to us, and we truly appreciate your support. 💕
Best regards,
UNICOEYE Customer Service Team
THE BEST COLOR CONTACT DIRECT ORDER COMPANY
This company has been so great! Every order I have never had an issue. Except my last one, and I was my fault, I didn’t order the prescription I guess I overlooked it. And they were so kind enough to correct my mistake for me. And I have the correct ones I. Less than 2 weeks. I am so happy to have found a contact company I can trust with quality prescription contacts, that I am not having to pay half my weeks pay to get. They are just as great if not better than the ones I ever got from my eye doc. And I will be a long time customer!
July 23, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you so much for sharing your experience! We’re glad we could help correct the prescription issue and that your new lenses arrived quickly. Your trust in our quality and service means so much to us, and we look forward to serving you for many years to come!
Best regards,
Unicoeye Customer Service Team
i love unico i’ve only tried 3 other…
i love unico i’ve only tried 3 other brands and none have good deals or realism as unico and they’re so comfortable yet very durable too. they even sent me a free replacement because i bought the wrong pair. i love them so much
July 30, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you so much for your wonderful review! We’re delighted that you love the realistic look, comfort, durability, and value of our lenses. We’re also glad we could help with the free replacement.
Your support means a lot to us, and we look forward to serving you again!
Best regards,
Customer Service Team
I have been ordering from your website…
I have been ordering from your website and had to make changes on the order snd was helped immediately. It is what keeps me coming back.
June 9, 2026
Unprompted review
Reply from Unicoeye
Dear customer,
Thank you so much for your continued support and kind words! We're so glad we could help you promptly with your order changes. It's our pleasure to serve you, and we truly appreciate your loyalty!
We look forward to your next visit at unicoeye.
Best regards,
Customer Service Department
Very good service
Very good service. My contacts were so beautiful and fit perfectly. Thank you for your kind service.
July 3, 2026
Unprompted review
Reply from Unicoeye
Dear customer,
Thank you so much for your wonderful review! We're thrilled to hear that you love your contacts and that they fit perfectly. Your kind words about our service mean the world to us!
We hope to serve you again soon. Feel free to check out our latest styles.
Best regards,
Customer Service Department
have not recieved product but grreat service
have not recieved product but grreat servi
July 10, 2026
Unprompted review
Reply from Unicoeye
Hi there,
Thank you so much for your kind words about our service! We're thrilled to hear you've had a great experience with us so far.
We hope you'll love your order once it arrives. If you have any questions or need assistance with anything, please don't hesitate to reach out.
We look forward to serving you again!
Best regards,
Customer Service Department
I bought the Buy 4 Get 4 contacts
I bought the Buy 4 Get 4 contacts. The code must not have worked when I put it in. I only received 4 instead of 8 pairs of contacts. Customer service is working diligently to get my 4 free pairs of contacts to me! I appreciate use the supper customer service!!
July 2, 2026
Unprompted review
Reply from Unicoeye
Hi,
Thank you so much for your kind words and patience! We're so glad we could help resolve the issue with your Buy 4 Get 4 promotion.
Your 4 free pairs are on their way! We appreciate your understanding about the code issue. It's our pleasure to assist you!
If you ever need anything, please feel free to reach out anytime. We're always here to help!
Best regards,
Customer Service Team
UNICOEYE
After receiving an empty box
After receiving an empty box, Unicoeye made good by sending a replacement
June 8, 2026
Unprompted review
Reply from Unicoeye
Hi,
Thank you so much for your understanding and patience! We're so glad we could resolve the issue and get your replacement to you.
We apologize for the empty box incident, and we truly appreciate you giving us the opportunity to make it right.
If you ever need anything, please feel free to reach out anytime. We're always here to help!
Best regards,
Customer Service Team
UNICOEYE
If I could give a zero rating
If I could give a zero rating, I would. Terrible customer service & lies about tracking number
June 28, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
We're deeply sorry to hear about your experience. We take your concerns very seriously and want to resolve this for you immediately.
Unfortunately, we couldn't locate your order information from your review. Could you please provide your:
Order number
Email address used for the order
Please contact us at service@unicoeye.com so we can look into your tracking issue and make things right. We're committed to helping you!
Best regards,
Customer Service Department
I appreciate the way customer is…
I appreciate the way customer is reguarded first.
July 8, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciate our customer-first approach.
At Unicoeye, customer satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a difference for you.
We truly value your support and look forward to serving you again!
Best regards,
Customer Service Department
I have ordered in the past
I have ordered in the past. Was extremely happy. Great product, great prices and speedy delivery! Can't wait to order some new colors soon!
May 20, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you for your wonderful review! We're thrilled to hear that you were extremely happy with our products, prices, and speedy delivery.
We look forward to your next order of new colors! Feel free to browse our latest collections.
Thank you for your support!
Best regards,
Customer Service Department
Customer service is always so helpful…
Customer service is always so helpful with going above and beyond resolving issues with orders.
July 2, 2026
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you so much for your wonderful feedback! We're delighted to hear that our customer service team was able to help you with your order issues.
At Unicoeye, we strive to go above and beyond for every customer, and your recognition motivates us to continue delivering excellent service.
If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
Best regards,
Unicoeye
Unbelievably Remarkable Company
Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY change your eye color and look realistic . I get asked are they my real eyes all the time cause they fit so perfectly . A must buy if you want something different temporarily, cosplay or just are curious. Try something new and safe. Customer Service ALWAYS responds and the company ALWAYS has deals . I love them. ⭐️
June 22, 2026
Unprompted review
Reply from Unicoeye
Dear customer,
Wow, thank you for such an amazing and detailed review! We're so happy to hear that our contacts work perfectly for you, especially for changing dark eye colors realistically.
It's wonderful that you get asked if they're your real eyes—that's the best compliment! We're also glad our customer service team has been helpful. Thank you for recommending us and for your support!
We look forward to serving you again!
Best regards,
Customer Service Department
Great color select and fast shipping
Great color select and fast shipping. Great prices
June 15, 2026
Unprompted review
Reply from Unicoeye
Dear customer,
Thank you so much for your wonderful review! We're thrilled to hear that you love our color selection, fast shipping, and great prices.
Your feedback means a lot to us and helps us continue improving. We look forward to serving you again!
Best regards,
Customer Service Department
Reply from Unicoeye
Hi,
Thank you so much for your kind words! We're thrilled you love the colors! 😊 Welcome back anytime!
Best regards,
Customer Service Department
Took so long to deliver
Took so long to deliver. Sent in three different deliveries.
Missed one package and pair of lens which was top priority.
Not happy.
June 12, 2026
Unprompted review
Reply from Unicoeye
Hi there,
We checked your packages - there are 3 total, and 2 have been delivered. The second one is still on the way, please wait for delivery. We're helping to expedite it for you.
Thank you for your patience! We also sent you detailed information via email, please check.
Best regards,
Customer Service Department
I don't recommend buying in Unicoeye
I'm very disappointed with this company. My order was processed on June 11. It's now June 21 and my items have not been shipped. This company has no need to be holding back what I order. This is ridiculous. I don't recommend buying from this company.
June 21, 2026
Unprompted review
Reply from Unicoeye
Hi,
Thank you for your feedback.
We sincerely apologize for the inconvenience and frustration this has caused you.
We are unable to locate your order with the information provided. Could you please email us at service@unicoeye.com with your order number and a reference to this review?
We will prioritize checking your order status to see what might be causing the delay and help resolve this issue for you as soon as possible.
Thank you for your patience.
Best regards,
Customer Service Department
Had an issue with my contacts and they…
Had an issue with my contacts and they were very kind and quick with sending me a replacement!
June 15, 2026
Unprompted review
Reply from Unicoeye
Hi,
We're so glad we could help you with a replacement quickly! Thank you for your kind words and for choosing us. Your satisfaction means everything to us! 💕
If you ever need assistance again, we're always here for you.
Best regards,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.