unicornpunkboi.com Reviews 

221
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Pre order Reel Drama dolls last year, thank god only paid deposit (not full amount) , never got dolls/ refund. Now all contact details not active!

Rated 3 out of 5 stars

Tracking of shipments could be improved. On the mobile app if using Royal mail would suggest simply giving an estimated delivery date rather than trying to mimic Amazon like tracking. App still show... See more

Company replied

Rated 4 out of 5 stars

The order went well and arrived today. However, there was a surprise which you can't do anything about either and that was 19 euros tax to custom clearance the parcel. But the product exceeds expect... See more

Rated 5 out of 5 stars

I was dubious as some lesser known websites can be a nightmare. Not these guys! Ordered 2 Spiderman figures I couldn't get hold of anywhere cheap. Arrived in speedy time in perfect condition! Will use... See more

Company details

  1. Children's Toys Store
  2. Toy Store

Written by the company

Unicornpunkboi is a small family business founded in 2021. We offer a wide range of popular branded toys online. Some of our toys are exclusive to us! We take pride in great customer service. To us, our customers always come first.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

221 reviews

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2.5

All reviews

(221)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant and trustworthy

Brilliant and trustworthy. I was skeptical at first when buying an expensive doll from this site however the doll came brilliant, box in perfect condition, no faults and it even came almost a month early

August 18, 2022
Rated 1 out of 5 stars

seriously a Huge Let down

Not a very good company, Poor service ,i ordered a couple of items only for them to "Go on Holiday" and not be back for almost 2 weeks even though i ordered the items 2 weeks before so waiting a month for items is seriously Out of Line for any business.
If you gotta make an excuse like "Going on Holiday" because you cannot get the item, Just tell the customer your having trouble and they can work something out.

WOULD NOT recommend this place at all, seriously a Huge Let down.

to the reply.. There was No banners or any information when i took out my order on the 30 July
if there was i wouldn't be so annoyed

August 14, 2022
Unprompted review
unicornpunkboi.com logo

Reply from unicornpunkboi.com

Hi, we are away 30/07-27/08/2022. We have banners, pop up and a holiday discount on our website advising customers of this. I know it's not ideal but as a small business it's our only option if we want to go away. My sincere apologies for the disappointment.

Rated 5 out of 5 stars

international buy

typically i wouldn't buy internationally due to slow shipping and other complications. however, my package arrived in less than a week in perfect conditions, could not be happier with it.

August 1, 2022
Rated 4 out of 5 stars

Great place

Your web was easy to manage but us I live outside uk I still waiting for the items so I cannot give you a better rate. As soon I receive it will review the rating to give you the fifth star that you deserve if all items arrived in good condition.

Thanks

Juan Pedro

July 11, 2022
Rated 3 out of 5 stars

Tracking of shipments could be…

Tracking of shipments could be improved.
On the mobile app if using Royal mail would suggest simply giving an estimated delivery date rather than trying to mimic Amazon like tracking.
App still shows my parcel 18 miles away even thou it has been delivered?

June 20, 2022
unicornpunkboi.com logo

Reply from unicornpunkboi.com

Hi Ryan, sorry to hear you have had trouble with Royal Mail tracking. Have just sent you an email to ask if you have now received the parcel or are you still experiencing some problems with the delivery? Waiting for your reply. Many thanks.

Rated 5 out of 5 stars

Nice little shop!

We were at first a little hesitant (as we always are with smaller shops), however the fact they accept payment via PayPal really put our minds at ease. Would highly recommend as their customer service is also brilliant.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Will come again :D

The product was undamaged and exactly as ordered, coming within the time frame which their website said. Buying it was easy and it has a few products that are harder to find in the UK. Totally plan to come back again :D

May 31, 2022
Rated 5 out of 5 stars

A great business to purchase from

A great business to purchase from, I had concerns about timing for my little girls birthday and the new stock of Encanto dolls. They replied to all my emails quickly and with all the details they could give. And sure enough, the dolls did arrive in plenty of time, many thanks for your service!

May 7, 2022

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