Unified Payroll Reviews 

248
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Unified Payroll has been a reliable service for many of my transactions. Despite some initial issues, they have shown improvements, especially with the speed and efficiency of processing payments. Com... See more

Rated 5 out of 5 stars

After talking to Joanne, I felt I should revisit my review. I guess I was bitter with all what has been happening and ended up blaming all parties involved. Joanne made me see the good part you played... See more

Company replied

Rated 1 out of 5 stars

I still have my holiday money with unified and their phonelines aren't working. The just stopped existing after the "reported having a security breach at their bank". Terrible lies, its past six m... See more

Rated 4 out of 5 stars

Very reliable, staff quite helpful and payments quite prompt. Only if it could be clarified on the payslip which days/ dates I am being payed gor other than just the total hours as this helps me ke... See more

Company details

  1. Payroll Service
  2. Payment Service
  3. Tax Advisor
  4. Tax Preparation
  5. Tax Preparation Service

Written by the company

Unified Payroll is one of the UK's leading PAYE (Pay as you earn) umbrella companies, offering a hassle-free payroll service for contractors, freelancers and recruitment agencies. Based in Basildon, Essex, our experienced team and expertise allow us to work with any contractor, agency or company in the UK. We are a compliant umbrella payroll company, meaning we are professional and punctual following HMRC guidelines, AWR (Agency Workers Regulations) and IR35 legislation.


Contact info

3.9

Great

TrustScore 4 out of 5

248 reviews

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3.9

All reviews

(248)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Am very disappointed with unified…

Am very disappointed with unified payroll, you have to phone all the time for them to process the time sheet, never on time, not sure how their system works they are always not aware of the remittance from the Agency. If this does not change no future with them

February 27, 2020
Unprompted review
Unified Payroll logo

Reply from Unified Payroll

My sincere apologies Lilian, if for some reason we have not managed to meet your expectations. I have asked our customer services team to look into the reasons for the delays in your payments. We will revert to you asap with the reasons.

Regards,

Zwe (Director)

Rated 5 out of 5 stars

Great

Great! I had a few issues initially but it was sorted and rectified immediately. My pay comes every week. So far I can recommend the company. I have been with them since October 2019.

February 26, 2020
Unprompted review

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